Butler, Greg, Caldwell, Chip;.
Chicago:
HAP
, 2009.
(Book)
—
1 copy,
1 available
- Audience
-
Professional
- Agency
-
BC Cancer Agency
- Location
-
Abbotsford Library FHA
- Call Number
-
WX27.1 B98 2009
The need for change and why it isn’t happening -- The characteristics of success -- Organizing for accountability -- Linking strategy and quality -- Creating an environment for change -- Using advanced quality methods -- Seven steps from theory to results.