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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Audience
Professional
Call Number
BF637 C45 C955 2012
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed. (Audio, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
Solon, OH
Publisher
Findaway World, LLC
Year Published
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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