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Lifescripts : what to say to get what you want in life's toughest situations

https://libraries.phsa.ca/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 C45 P771 2004
Title
Lifescripts : what to say to get what you want in life's toughest situations
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Year Published
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 C45 P771 2004
c.1 BC Cancer Agency VC Library Available
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Power of an apology : removing the legal barriers : a special report

https://libraries.phsa.ca/permalink/catalog15916

http://www.ombudsman.bc.ca/images/resources/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf

British Columbia. Office of the Ombudsman. Victoria, BC: Office of the Ombudsman, British Columbia , 2006. (Book, Online) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
JL429.5 L52 B74 2006
Title
Power of an apology : removing the legal barriers : a special report
Alternate Title
Special report no. 27, February 2006, to the Legislative Assembly of British Columbia
Corporate Author
British Columbia. Office of the Ombudsman
Place
Victoria, BC
Publisher
Office of the Ombudsman, British Columbia
Year Published
2006
Physical Description
16 p. ; 28 cm.
Series
Special report 27
Subjects
Dissent and Disputes - legislation & jurisprudence
Liability, Legal
Consumer Advocacy
Community-Institutional Relations
Negotiating
Government
British Columbia
ISBN
0772654883
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.ombudsman.bc.ca/images/resources/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf
Audience
Professional
Call Number
JL429.5 L52 B74 2006
c.1 BC Cancer Agency VC Library Available
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