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Table of Contents: ; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- T…
Table of Contents: ; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ c…
Clinical decision making -- Consultation skills -- Planning care -- Management theory -- The effective manager : management skills for the advanced practitioner -- Advanced nursing practice in the United States of America : managing, negotiating and monitoring the healthcare system -- Professionali…
Introduction : principles and practice of safety -- Resources : laws and agencies -- Infectious diseases and healthcare-associated infections -- Controlling healthcare- associated infections -- Bloodborne pathogens -- Chemical safety : best practices -- Radiation safety : best practices.
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic co…
Includes: ; Eating well with Canada's food guide : First nations, Inuit and Metis (2007) ; Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten) ; Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "…
Topics include: ; What is violence? ; Triggers. ; Risk Factors. ; Proxemics - Zones. ; Communication. ; Includes CD-ROM titled "Managing aggressive behavior for volunteers in health care : supporting material".
This DVD highlights essential points to ensure volunteers assist people in wheelchairs in a safe and respectful manner. ; Topics include: Identifying different wheelchairs and their functions; Preparing for an outing; Mechanical functions; Respecting your client's wishes; Powered wheelchairs. ; Inc…