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10 records – page 1 of 1.

Arbitration and absenteeism : questions and answers

https://libraries.phsa.ca/permalink/catalog3418
IR Research Services. Kingston, Ont.: IR Research Services , 1995. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Arbitration and absenteeism : questions and answers
Corporate Author
IR Research Services
Place
Kingston, Ont.
Publisher
IR Research Services
Year Published
1995
Subjects
Negotiating
Absenteeism
Employee Discipline
ISBN
0919075134
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Constructive conflict management : managing to make a difference

https://libraries.phsa.ca/permalink/catalog5725
Crawley, John. Toronto, ON: Pfeiffer & Company , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 C911 1993
Title
Constructive conflict management : managing to make a difference
Author
Crawley, John
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1994
Physical Description
x, 355 p. : ill. ; 23 cm.
Subjects
Conflict (Psychology)
Management Quality Circles
Personnel Management
Interpersonal Relations
Negotiating
ISBN
0893842397
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 C911 1993
c.1 BC Cancer Agency VC Library Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Audience
Professional
Call Number
BF637 C45 C955 2012
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed. (Audio, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
Solon, OH
Publisher
Findaway World, LLC
Year Published
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
c.1 BC Cancer Agency VC Library AV Room Available
c.2 BC Cancer Agency VC Library AV Room Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://libraries.phsa.ca/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 C45 P771 2004
Title
Lifescripts : what to say to get what you want in life's toughest situations
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Year Published
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 C45 P771 2004
c.1 BC Cancer Agency VC Library Available
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Negotiating health care : the social context of chronic illness

https://libraries.phsa.ca/permalink/catalog6693
Thorne, Sally Elizabeth. Newbury Park, Ca.: Sage Publications, Inc. , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WT30 T511 1993
Title
Negotiating health care : the social context of chronic illness
Author
Thorne, Sally Elizabeth
Place
Newbury Park, Ca.
Publisher
Sage Publications, Inc.
Year Published
1993
Subjects
Delivery of Health Care
Chronic Disease
Negotiating
ISBN
803949189
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WT30 T511 1993
c.1 BC Cancer Agency VC Library Available
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Nonviolent communication : a language of life

https://libraries.phsa.ca/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed. (Book) — 5 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Call Number
WM172 R813 2015
Title
Nonviolent communication : a language of life
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place
Encinitas, CA.
Publisher
Puddle Dancer Press
Year Published
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Works
ISBN
9781892005281
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WM172 R813 2015
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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Power of an apology : removing the legal barriers : a special report

https://libraries.phsa.ca/permalink/catalog15916

http://www.ombudsman.bc.ca/images/resources/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf

British Columbia. Office of the Ombudsman. Victoria, BC: Office of the Ombudsman, British Columbia , 2006. (Book, Online) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
JL429.5 L52 B74 2006
Title
Power of an apology : removing the legal barriers : a special report
Alternate Title
Special report no. 27, February 2006, to the Legislative Assembly of British Columbia
Corporate Author
British Columbia. Office of the Ombudsman
Place
Victoria, BC
Publisher
Office of the Ombudsman, British Columbia
Year Published
2006
Physical Description
16 p. ; 28 cm.
Series
Special report 27
Subjects
Dissent and Disputes - legislation & jurisprudence
Liability, Legal
Consumer Advocacy
Community-Institutional Relations
Negotiating
Government
British Columbia
ISBN
0772654883
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.ombudsman.bc.ca/images/resources/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf
Audience
Professional
Call Number
JL429.5 L52 B74 2006
c.1 BC Cancer Agency VC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://libraries.phsa.ca/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed. (Book, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005
Title
PowerPhrases! : the perfect words to say it right and get the results you want
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place
Cascade, CO
Publisher
Power Potentials Publishing
Year Published
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 R943 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Renegotiating health care : resolving conflict to build collaboration

https://libraries.phsa.ca/permalink/catalog6314
Marcus, Leonard J. San Francisco, Ca.: Jossey-Bass Publishers , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 M322 1995
Title
Renegotiating health care : resolving conflict to build collaboration
Author
Marcus, Leonard J
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1995
Subjects
Conflict (Psychology)
Negotiating
Decision Making, Organizational
Health Planning
ISBN
0787901512
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 M322 1995
c.1 BC Cancer Agency VC Library Available
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10 records – page 1 of 1.