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222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://libraries.phsa.ca/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007. (Book) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007
Title
222 secrets of hiring, managing, and retaining great employees in healthcare practices
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Year Published
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W76 L619 2007
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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ABC's of empowered teams : building blocks for success

https://libraries.phsa.ca/permalink/catalog7035
Towers, Mark. Mission, Ks.: SkillPath Publications , 1994. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Title
ABC's of empowered teams : building blocks for success
Author
Towers, Mark
Place
Mission, Ks.
Publisher
SkillPath Publications
Year Published
1994
Subjects
Institutional Management Teams
Personnel Management
Efficiency
ISBN
1878542761
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Audience
Professional
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Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://libraries.phsa.ca/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
Table 1: Administrative process team : executive summary ; Table 2: Payroll / recruitment ; Table 3: Materials management / accounts payable ; Table 4: Performance management / leave management ; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluat…
Title
Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Library Archives
Audience
Professional

Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996

https://libraries.phsa.ca/permalink/catalog8863
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library REF
Call Number
WX159 B865a 1996
Title
Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library REF
Audience
Professional
Call Number
WX159 B865a 1996
c.1 BC Cancer Agency CSI Administration Available
c.1 BC Cancer Agency VC Library Archives Available
c.1-3 BC Cancer Agency VIC Administration Available
c.1 BC Cancer Agency VIC Library REF Available
Nessim, Susan. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006. (Video, DVD) — 5 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WP870 B126 2006
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplac…
Title
Back to work after breast cancer
Author
Nessim, Susan
Corporate Author
Cancervive
Living With It
Place
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Year Published
2006
Physical Description
27 minutes
Subjects
Occupational Health Services
Breast Neoplasms - psychology
Breast Neoplasms - rehabilitation
Social Support
Employment
Workplace
Personnel Management
Life Change Events
Survivors
Popular Works
Abstract
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplace as they journey through treatment to recovery.
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Call Number
WP870 B126 2006
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Library AV Room Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available

BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://libraries.phsa.ca/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
Title
BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)
Corporate Author
BC Cancer Agency. Change Management Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Health Manpower
Life Change Events
Employee Incentive Plans
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Library Archives
Audience
Professional

Beyond reengineering : how the process-centered organization is changing our work and our lives

https://libraries.phsa.ca/permalink/catalog3425
Hammer, Michael. New York, N.Y.: HarperCollins Publishers , 1996. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996
Title
Beyond reengineering : how the process-centered organization is changing our work and our lives
Author
Hammer, Michael
Place
New York, N.Y.
Publisher
HarperCollins Publishers
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
WX159 H224 1996
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Barker, Terry. Gibsons, B.C.: H.T. Barker , 1990. 3rd ed. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Title
Boss talk
Author
Barker, Terry
Edition
3rd ed.
Place
Gibsons, B.C.
Publisher
H.T. Barker
Year Published
1990
Subjects
Personnel Management
Communication
ISBN
969150830
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Audience
Professional
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Breaking free : a prescription for personal and organizational change

https://libraries.phsa.ca/permalink/catalog981
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 N769 1997
Title
Breaking free : a prescription for personal and organizational change
Author
Noer, David M
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1997
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0787902675
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 N769 1997
c.1 BC Cancer Agency VC Library Available
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Buck stops here : the executive's guide to bottom-line decisions and actions

https://libraries.phsa.ca/permalink/catalog3813
Heyel, Carl. New York, N.Y.: CareerTrack Publications , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 H615 1994
Title
Buck stops here : the executive's guide to bottom-line decisions and actions
Author
Heyel, Carl
Place
New York, N.Y.
Publisher
CareerTrack Publications
Year Published
1994
Subjects
Decision Making
Personnel Management
ISBN
0442017219
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 H615 1994
c.1 BC Cancer Agency VC Library Available
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Canadian recruitment management handbook : selecting safely within the law

https://libraries.phsa.ca/permalink/catalog3818
Kelly, John G. Don Mills, Ont: CCH Canadian Limited , 1986. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Canadian recruitment management handbook : selecting safely within the law
Author
Kelly, John G
Place
Don Mills, Ont
Publisher
CCH Canadian Limited
Year Published
1986
Subjects
Personnel Management - legislation and jurisprudence - Canada
Personnel Selection - Canada
ISBN
887963692
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Cancer Control Information and Analysis Design Team : team report submitted to Steering Committee May 15, 1996

https://libraries.phsa.ca/permalink/catalog4176
BC Cancer Agency. Cancer Control Information and Analysis Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
VC PIM
Victoria Library REF
Call Number
WX159 B865c 1996
Title
Cancer Control Information and Analysis Design Team : team report submitted to Steering Committee May 15, 1996
Corporate Author
BC Cancer Agency. Cancer Control Information and Analysis Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Employee Incentive Plans
Life Change Events
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC PIM
Victoria Library REF
Audience
Professional
Call Number
WX159 B865c 1996
c.1 BC Cancer Agency CSI Administration Available
c.1 BC Cancer Agency VC Library Archives Available
c.1 BC Cancer Agency VC PIM Available
c.1-3 BC Cancer Agency VIC Administration Available
c.1 BC Cancer Agency VIC Library REF Available
Rogers Media Inc., Healthcare and Financial Services Group. Toronto, ON: Rogers Media , 2007?. (Booklet, Handout) — 3 copies, 3 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C215r 2007
Title
Cancer in the workplace
Corporate Author
Rogers Media Inc.
Healthcare and Financial Services Group
Place
Toronto, ON
Publisher
Rogers Media
Year Published
2007?
Physical Description
31 p. ; 22 cm.
Subjects
Occupational Health Services
Neoplasms - economics
Neoplasms - psychology
Neoplasms - rehabilitation
Social Support
Employment
Workplace
Personnel Management
Life Change Events
Insurance Benefits
Insurance, Disability
Insurance, Health
Survivors
Canada
Popular Works
Language
English
Material Type
Booklet
Handout
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 C215r 2007
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available

Clinical supervision of the Canadian counselling and psychotherapy profession

https://libraries.phsa.ca/permalink/catalog120511
Canadian Counselling and Psychotherapy Association. Ottawa, ON: Canadian Counselling and Psychotherapy Association , 2016. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WM30.2 C641 2016
Title
Clinical supervision of the Canadian counselling and psychotherapy profession
Corporate Author
Canadian Counselling and Psychotherapy Association
Editor
Shepard, Blythe
Martin, Lorna
Robinson, Beth
Place
Ottawa, ON
Publisher
Canadian Counselling and Psychotherapy Association
Year Published
2016
Physical Description
ix, 472 p. : ill. ; 23 cm.
Subjects
Psychotherapy - organization & administration
Psychology, Clinical - organization & administration
Counseling - organization & administration
Professional Practice
Clinical Competence - standards
Counselors - standards
Personnel Management
Interprofessional Relations
Canada
ISBN
9780995209701
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WM30.2 C641 2016
c.1 BC Cancer Agency VIC Library Available
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Coaching and counseling : a practical guide for managers

https://libraries.phsa.ca/permalink/catalog2080
Minor, Marianne. Los Altos, Ca: Crisp Publications, Inc. , 1989. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Call Number
WX150 M666 1989
Title
Coaching and counseling : a practical guide for managers
Author
Minor, Marianne
Place
Los Altos, Ca
Publisher
Crisp Publications, Inc.
Year Published
1989
Subjects
Personnel Management
Counseling
Stress, Psychological
ISBN
931961688
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Diagnostic Imaging
Audience
Professional
Call Number
WX150 M666 1989
c.1 BC Cancer Agency VC Diagnostic Imaging Available
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://libraries.phsa.ca/permalink/catalog9630
Toronto, Ont.: Gencor Group Inc. , 2001. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001
Title
Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors
Editor
Carman, G. A
Place
Toronto, Ont.
Publisher
Gencor Group Inc.
Year Published
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX159 C652 2001
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Complete guide to facilitation : enabling groups to succeed

https://libraries.phsa.ca/permalink/catalog15994
Justice, Thomas, Jamieson, David. Amherst, MA: HRD Press, Inc. , 1998. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 J96 1998
Title
Complete guide to facilitation : enabling groups to succeed
Author
Justice, Thomas
Jamieson, David
Place
Amherst, MA
Publisher
HRD Press, Inc.
Year Published
1998
Physical Description
xvi, 674 p. : ill. ; 29 cm.
Subjects
Social Facilitation
Leadership
Education
Personnel Management
Group Processes
Inservice Training
Institutional Management Teams
ISBN
0874254329
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 J96 1998
c.1 BC Cancer Agency VC Library Available
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Constructive conflict management : managing to make a difference

https://libraries.phsa.ca/permalink/catalog5725
Crawley, John. Toronto, ON: Pfeiffer & Company , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 C911 1993
Title
Constructive conflict management : managing to make a difference
Author
Crawley, John
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1994
Physical Description
x, 355 p. : ill. ; 23 cm.
Subjects
Conflict (Psychology)
Management Quality Circles
Personnel Management
Interpersonal Relations
Negotiating
ISBN
0893842397
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 C911 1993
c.1 BC Cancer Agency VC Library Available
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Contracts and compensation for health service executives

https://libraries.phsa.ca/permalink/catalog4399
Canadian College of Health Service Executives. Ottawa, Ont.: Canadian College of Health Service Executives , 1991. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Contracts and compensation for health service executives
Corporate Author
Canadian College of Health Service Executives
Place
Ottawa, Ont.
Publisher
Canadian College of Health Service Executives
Year Published
1991
Subjects
Budgets
Hospitals - economics
Personnel Management
ISBN
1895124085
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Cost effective strategies for managing the human resources function

https://libraries.phsa.ca/permalink/catalog2666
Bouchard, Ronald A, Davidson, H. Clint, Fortunato, Ray T. Washington, D.C.: College and University Personnel Association , 1992. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Cost effective strategies for managing the human resources function
Author
Bouchard, Ronald A
Davidson, H. Clint
Fortunato, Ray T
Place
Washington, D.C.
Publisher
College and University Personnel Association
Year Published
1992
Subjects
Cost-Benefit Analysis
Personnel Management
ISBN
1878240129
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Creating a lean culture : tools to sustain lean conversions

https://libraries.phsa.ca/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Call Number
WX150 M281 2012
Title
Creating a lean culture : tools to sustain lean conversions
Author
Mann, David
Edition
2nd ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Audience
Professional
Call Number
WX150 M281 2012
c.1 BC Cancer Agency VC Library Available
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Creative nursing leadership and management

https://libraries.phsa.ca/permalink/catalog17881
Clark, Carolyn Chambers. Sudbury, Mass.: Jones and Bartlett , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 C58 2009
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and m…
Title
Creative nursing leadership and management
Author
Clark, Carolyn Chambers
Place
Sudbury, Mass.
Publisher
Jones and Bartlett
Year Published
2009
Physical Description
477 p.
Subjects
Leadership
Nursing, Supervisory
Personnel Management - methods
Abstract
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and managing resources / Demonstrating effectiveness and quality care / Managing change and innovation / Using information technology / Staffing and nurse retention / Recruiting and interviewing / Establishing a healthy environment / Developing staff / Evaluating staff performance and ensuring quality / Coaching and mentoring / Reducing workplace violence / Succession planning
ISBN
9780763749767
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 C58 2009
c.1 BC Cancer Agency ARHCC Library MISSING Available
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Cross-cultural management : an annotated bibliography of resource materials in organizational behaviour and human resource management

https://libraries.phsa.ca/permalink/catalog8531
Ace, Merle E, Moore, Larry F. Vancouver, B.C.: University of British Columbia. Centre for Labour and Management Studies. Faculty of Commerce and Business Administration , 1994. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Cross-cultural management : an annotated bibliography of resource materials in organizational behaviour and human resource management
Author
Ace, Merle E
Moore, Larry F.
Place
Vancouver, B.C.
Publisher
University of British Columbia. Centre for Labour and Management Studies. Faculty of Commerce and Business Administration
Year Published
1994
Subjects
Personnel Management - bibliography
Cross-Cultural Comparison - bibliography
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional

Current industrial relations scene in Canada 1989 : glossary of common industrial relations terms

https://libraries.phsa.ca/permalink/catalog6176
Kingston, Ont.: Industrial Relations Centre Queen's University , 1989. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Current industrial relations scene in Canada 1989 : glossary of common industrial relations terms
Editor
Kumar, Pradeep
Coates, Mary Lou
Place
Kingston, Ont.
Publisher
Industrial Relations Centre Queen's University
Year Published
1989
Subjects
Industry - terminology
Personnel Management - terminology
Work - terminology
ISBN
0888862490
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Customer comes second : and other secrets of exceptional service

https://libraries.phsa.ca/permalink/catalog8590
Rosenbluth, Hal F, Peters, Diane McFerrin. New York, N.Y.: William Morrow & Co., Inc. , 1992. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Customer comes second : and other secrets of exceptional service
Author
Rosenbluth, Hal F
Peters, Diane McFerrin
Place
New York, N.Y.
Publisher
William Morrow & Co., Inc.
Year Published
1992
Subjects
Personnel Management
ISBN
688114660
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Dance of change : the challenges of sustaining momentum in learning organizations

https://libraries.phsa.ca/permalink/catalog6911
Senge, Peter M. New York, N.Y.: Doubleday , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Surrey Library
Call Number
WX159 D173 1999
Title
Dance of change : the challenges of sustaining momentum in learning organizations
Author
Senge, Peter M
Place
New York, N.Y.
Publisher
Doubleday
Year Published
1999
Subjects
Organizational Innovation
Personnel Management
ISBN
385493223
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Library
Audience
Professional
Call Number
WX159 D173 1999
c.1 BC Cancer Agency FVC Library Available
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Designing competence based training

https://libraries.phsa.ca/permalink/catalog727
Fletcher, Shirley. Toronto, ON: Pfeiffer & Company , 1991. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 F615 1991
Title
Designing competence based training
Author
Fletcher, Shirley
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1991
Physical Description
101 p. : ill. ; 23 cm.
Series
Practical trainer series
Subjects
Personnel Management
Inservice Training
Competency-Based Education
Inservice Training
ISBN
0749404302
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 F615 1991
c.1 BC Cancer Agency VC Library Available
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Designing management incentive plans : an approach to developing a short-term incentive plan for managers

https://libraries.phsa.ca/permalink/catalog4919
Overton, Bruce B, Steele, Mary T. Scottsdale, Az.: American Compensation Association , 1992. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Designing management incentive plans : an approach to developing a short-term incentive plan for managers
Author
Overton, Bruce B
Steele, Mary T
Place
Scottsdale, Az.
Publisher
American Compensation Association
Year Published
1992
Subjects
Personnel Management
Management Quality Circles
Motivation
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional

Developing change management skills : a resource for health care professionals and managers

https://libraries.phsa.ca/permalink/catalog15509

http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf

Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Developing change management skills : a resource for health care professionals and managers
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Year Published
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
Audience
Professional

Drive : the surprising truth about what motivates us

https://libraries.phsa.ca/permalink/catalog114684
Pink, Daniel H. New York, NY: Riverhead Books , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF503 P655 2009
Title
Drive : the surprising truth about what motivates us
Author
Pink, Daniel H.
Place
New York, NY
Publisher
Riverhead Books
Year Published
2009
Physical Description
x, 270 p. : ill. ; 23 cm.
Subjects
Work Performance
Personnel Management
Organizational Culture
Psychology, Industrial
Psychology, Social
Personal Satisfaction
Motivation
Reward
ISBN
9781594484803
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF503 P655 2009
c.1 BC Cancer Agency VC Library Available
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Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations

https://libraries.phsa.ca/permalink/catalog20550
Berghofer, Desmond, Schwartz, Geraldine. Victoria, BC: Trafford Publishing , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WX150 B497 2007
Title
Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations
Author
Berghofer, Desmond
Schwartz, Geraldine
Place
Victoria, BC
Publisher
Trafford Publishing
Year Published
2007
Physical Description
v, 88 p. ; 28 cm.
Subjects
Leadership
Ethics, Institutional
Ethics, Professional
Organizational Policy
Humanism
Personnel Management
Questionnaires
ISBN
9781425165116
1425165117
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WX150 B497 2007
c.1 BC Cancer Agency VIC Library Missing
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Ethics in practice : managing the moral corporation

https://libraries.phsa.ca/permalink/catalog6371
Boston, Ma.: Harvard Business School Press , 1989. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W50 E84a 1989
Title
Ethics in practice : managing the moral corporation
Editor
Andrews, Kenneth R
David, Donald K
Place
Boston, Ma.
Publisher
Harvard Business School Press
Year Published
1989
Subjects
Ethics
Personnel Management
ISBN
0875842070
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W50 E84a 1989
c.1 BC Cancer Agency VC Library Available
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Evaluating training programs : the four levels

https://libraries.phsa.ca/permalink/catalog13891
Kirkpatrick, Donald L. San Francisco, Ca.: Berrett-Koehler Publishers , c1998. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 K59 1998
Title
Evaluating training programs : the four levels
Author
Kirkpatrick, Donald L
Edition
2nd ed.
Place
San Francisco, Ca.
Publisher
Berrett-Koehler Publishers
Year Published
c1998
Physical Description
xvii, 289 p. ; 24 cm
Subjects
Program Evaluation
Personnel Management
Education
ISBN
1576750426 (alk. paper)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 K59 1998
c.1 BC Cancer Agency VC Library Available
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Evaluative inquiry for learning in organizations

https://libraries.phsa.ca/permalink/catalog15995
Preskill, Hallie, Torres, Rosalie T. Thousand Oaks, CA: Sage Publications , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD58.82 P934 1999
Title
Evaluative inquiry for learning in organizations
Author
Preskill, Hallie
Torres, Rosalie T.
Place
Thousand Oaks, CA
Publisher
Sage Publications
Year Published
1999
Physical Description
xxv, 218 p. : ill. ; 23 cm.
Subjects
Learning
Organization and Administration
Personnel Management
Social Facilitation
Program Evaluation
Group Processes
Inservice Training
ISBN
0761904549
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD58.82 P934 1999
c.1 BC Cancer Agency VC Library Available
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Facilitator's guide to participatory decision-making

https://libraries.phsa.ca/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007
Title
Facilitator's guide to participatory decision-making
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Year Published
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Audience
Professional
Call Number
HD30.23 K275 2007
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VC Library Available
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Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://libraries.phsa.ca/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WY105 F946 2010
Table of Contents: ; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Go…
Title
Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell
Author
Fry, Barbara
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WY105 F946 2010
c.1 BC Cancer Agency VC Library Available
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Financial Times : mastering management

https://libraries.phsa.ca/permalink/catalog4349
Financial Post. London: Pitman Publishing , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 F491 1997
Title
Financial Times : mastering management
Alternate Title
COMPLETE MBA COMPANION
Corporate Author
Financial Post
Editor
Bickerstaffe, George
Place
London
Publisher
Pitman Publishing
Year Published
1997
Subjects
Management Quality Circles
Organizational Innovation
Personnel Management
ISBN
0273630768
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 F491 1997
c.1 BC Cancer Agency VC Library Available
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Finding the right fit : interview techniques for the 90's

https://libraries.phsa.ca/permalink/catalog2108
Latham, Gary. Toronto, Ont.: Foresight Visual Communications Inc. , 1993. (Video)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Finding the right fit : interview techniques for the 90's
Author
Latham, Gary
Place
Toronto, Ont.
Publisher
Foresight Visual Communications Inc.
Year Published
1993
Physical Description
1/2 inch : colour ; 40 minutes
Series
Insignia series 1
Subjects
Interview
Personnel Management
Language
English
Material Type
Video
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional

First, break all the rules : what the world's greatest managers do differently

https://libraries.phsa.ca/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library
Call Number
WX159 G175 2016
Title
First, break all the rules : what the world's greatest managers do differently
Corporate Author
Gallup Press
Edition
Rev. ed.
Place
New York, NY
Publisher
Gallup Press
Year Published
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library
Audience
Professional
Call Number
WX159 G175 2016
c.1 BC Cancer Agency ARHCC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://libraries.phsa.ca/permalink/catalog15472
Buckingham, Marcus, Coffman, Curt. New York, NY: Simon & Schuster , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 B923 1999
Title
First, break all the rules : what the world's greatest managers do differently
Author
Buckingham, Marcus
Coffman, Curt
Place
New York, NY
Publisher
Simon & Schuster
Year Published
1999
Subjects
Personnel Management
Leadership
Organizational Innovation
Life Change Events
ISBN
0684852861
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 B923 1999
c.1 BC Cancer Agency VC Library Available
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Future work : seven critical forces reshaping work and the work force in North America

https://libraries.phsa.ca/permalink/catalog2044
Coates, Joseph F, Jarratt, Jennifer, Mahaffie, John B. San Francisco, Ca.: Jossey-Bass Publishers , 1990. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Future work : seven critical forces reshaping work and the work force in North America
Author
Coates, Joseph F
Jarratt, Jennifer
Mahaffie, John B
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1990
Subjects
Personnel Management
Work
ISBN
1555422403
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Getting good people and keeping them : a manager's guide

https://libraries.phsa.ca/permalink/catalog2881
Rice, Criag S. New York, N.Y.: American Management Association , 1982. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Human Resources
Title
Getting good people and keeping them : a manager's guide
Author
Rice, Criag S
Place
New York, N.Y.
Publisher
American Management Association
Year Published
1982
Subjects
Personnel Selection
Personnel Management
ISBN
814476147
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Human Resources
Audience
Professional
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Group power II : a manager's guide to conducting regular meetings

https://libraries.phsa.ca/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2
Title
Group power II : a manager's guide to conducting regular meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
c.1 BC Cancer Agency VC Library Available
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Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Call Number
HF5549.5 V783 1998
Title
Handling problem volunteers
Author
Vineyard, Sue
McCurley, Steve
Place
Darien, IL
Publisher
Heritage Arts Publishing
Year Published
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Audience
Professional
Call Number
HF5549.5 V783 1998
c.1 BC Cancer Agency CSI Library Available
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Harvard Business Review (HBR) classic collection

https://libraries.phsa.ca/permalink/catalog7378
Harvard Business Review. Boulder, Co.: Harvard Business Review , 1991. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Administration
Title
Harvard Business Review (HBR) classic collection
Corporate Author
Harvard Business Review
Place
Boulder, Co.
Publisher
Harvard Business Review
Year Published
1991
Subjects
Personnel Management
Administrative Personnel
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Administration
Audience
Professional

Healing the wounds : overcoming the trauma of layoffs and revitalizing downsized organizations

https://libraries.phsa.ca/permalink/catalog2662
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 N769h 1993
Title
Healing the wounds : overcoming the trauma of layoffs and revitalizing downsized organizations
Author
Noer, David M
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1993
Subjects
Organizational Innovation
Employment
Personnel Management
ISBN
1555425607
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 N769h 1993
c.1 BC Cancer Agency VC Library Available
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Health care supervisor's handbook

https://libraries.phsa.ca/permalink/catalog2572
Metzger, Norman. Rockville, Md.: Aspen Publishers, Inc. , 1988. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 M596 1988
Title
Health care supervisor's handbook
Author
Metzger, Norman
Edition
3rd ed.
Place
Rockville, Md.
Publisher
Aspen Publishers, Inc.
Year Published
1988
Subjects
Health Facility Administrators
Personnel Management
ISBN
0871897571
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 M596 1988
c.1 BC Cancer Agency VC Library Available
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High level design team : final report

https://libraries.phsa.ca/permalink/catalog10714
BC Cancer Agency. High Level Design Team. Vancouver, B.C.: BC Cancer Agency , 1999. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
CSI Administration
Title
High level design team : final report
Corporate Author
BC Cancer Agency. High Level Design Team
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1999
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
CSI Administration
Audience
Professional

Hiring the best : a manager's guide to effective interviewing

https://libraries.phsa.ca/permalink/catalog333
Yate, Martin John. Holbrook, MA: Bob Adams, Inc. , 1994. 4th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
HF5549.5 Y369 1994
Title
Hiring the best : a manager's guide to effective interviewing
Author
Yate, Martin John
Edition
4th ed.
Place
Holbrook, MA
Publisher
Bob Adams, Inc.
Year Published
1994
Physical Description
230 p. ; 24 cm.
Subjects
Interviews as Topic
Employment
Personnel Management
ISBN
9781558502826
1558502823
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
HF5549.5 Y369 1994
c.1 BC Cancer Agency VIC Library Available
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Mathis, Robert L, Jackson, John H. Mason, OH: South Western , 2003. 10th ed. (Book, CD)
Audience
Professional
Agency
BC Cancer Agency
Location
Executive Office
Title
Human resource management
Author
Mathis, Robert L
Jackson, John H
Edition
10th ed.
Place
Mason, OH
Publisher
South Western
Year Published
2003
Subjects
Personnel Management
ISBN
0324071515
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Executive Office
Audience
Professional
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