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222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://libraries.phsa.ca/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007. (Book) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007
Title
222 secrets of hiring, managing, and retaining great employees in healthcare practices
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Year Published
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W76 L619 2007
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://libraries.phsa.ca/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
Table 1: Administrative process team : executive summary ; Table 2: Payroll / recruitment ; Table 3: Materials management / accounts payable ; Table 4: Performance management / leave management ; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluat…
Title
Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Library Archives
Audience
Professional

Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996

https://libraries.phsa.ca/permalink/catalog8863
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library REF
Call Number
WX159 B865a 1996
Title
Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library REF
Audience
Professional
Call Number
WX159 B865a 1996
c.1 BC Cancer Agency VIC Library REF Available

BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://libraries.phsa.ca/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
Title
BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)
Corporate Author
BC Cancer Agency. Change Management Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Health Manpower
Life Change Events
Employee Incentive Plans
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Library Archives
Audience
Professional

Beyond reengineering : how the process-centered organization is changing our work and our lives

https://libraries.phsa.ca/permalink/catalog3425
Hammer, Michael. New York, N.Y.: HarperCollins Publishers , 1996. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996
Title
Beyond reengineering : how the process-centered organization is changing our work and our lives
Author
Hammer, Michael
Place
New York, N.Y.
Publisher
HarperCollins Publishers
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
WX159 H224 1996
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Breaking free : a prescription for personal and organizational change

https://libraries.phsa.ca/permalink/catalog981
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 N769 1997
Title
Breaking free : a prescription for personal and organizational change
Author
Noer, David M
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1997
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0787902675
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 N769 1997
c.1 BC Cancer Agency VC Library Available
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Buck stops here : the executive's guide to bottom-line decisions and actions

https://libraries.phsa.ca/permalink/catalog3813
Heyel, Carl. New York, N.Y.: CareerTrack Publications , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 H615 1994
Title
Buck stops here : the executive's guide to bottom-line decisions and actions
Author
Heyel, Carl
Place
New York, N.Y.
Publisher
CareerTrack Publications
Year Published
1994
Subjects
Decision Making
Personnel Management
ISBN
0442017219
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 H615 1994
c.1 BC Cancer Agency VC Library Available
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Cancer Control Information and Analysis Design Team : team report submitted to Steering Committee May 15, 1996

https://libraries.phsa.ca/permalink/catalog4176
BC Cancer Agency. Cancer Control Information and Analysis Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
VC PIM
Victoria Library REF
Call Number
WX159 B865c 1996
Title
Cancer Control Information and Analysis Design Team : team report submitted to Steering Committee May 15, 1996
Corporate Author
BC Cancer Agency. Cancer Control Information and Analysis Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Employee Incentive Plans
Life Change Events
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC PIM
Victoria Library REF
Audience
Professional
Call Number
WX159 B865c 1996
c.1 BC Cancer Agency VC Library Archives Available
c.1 BC Cancer Agency VIC Library REF Available

Clinical supervision of the Canadian counselling and psychotherapy profession

https://libraries.phsa.ca/permalink/catalog120511
Canadian Counselling and Psychotherapy Association. Ottawa, ON: Canadian Counselling and Psychotherapy Association , 2016. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WM30.2 C641 2016
Title
Clinical supervision of the Canadian counselling and psychotherapy profession
Corporate Author
Canadian Counselling and Psychotherapy Association
Editor
Shepard, Blythe
Martin, Lorna
Robinson, Beth
Place
Ottawa, ON
Publisher
Canadian Counselling and Psychotherapy Association
Year Published
2016
Physical Description
ix, 472 p. : ill. ; 23 cm.
Subjects
Psychotherapy - organization & administration
Psychology, Clinical - organization & administration
Counseling - organization & administration
Professional Practice
Clinical Competence - standards
Counselors - standards
Personnel Management
Interprofessional Relations
Canada
ISBN
9780995209701
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WM30.2 C641 2016
c.1 BC Cancer Agency VIC Library Available
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://libraries.phsa.ca/permalink/catalog9630
Toronto, Ont.: Gencor Group Inc. , 2001. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001
Title
Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors
Editor
Carman, G. A
Place
Toronto, Ont.
Publisher
Gencor Group Inc.
Year Published
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX159 C652 2001
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Coaching for engagement : achieving results through powerful conversations

https://libraries.phsa.ca/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. Vancouver, BC: Tekara Organizational Effectiveness Inc. , 2010. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 H235 2010
Title
Coaching for engagement : achieving results through powerful conversations
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place
Vancouver, BC
Publisher
Tekara Organizational Effectiveness Inc.
Year Published
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 H235 2010
c.1 BC Cancer Agency VAN Library Available
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Complete guide to facilitation : enabling groups to succeed

https://libraries.phsa.ca/permalink/catalog15994
Justice, Thomas, Jamieson, David. Amherst, MA: HRD Press, Inc. , 1998. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 J96 1998
Title
Complete guide to facilitation : enabling groups to succeed
Author
Justice, Thomas
Jamieson, David
Place
Amherst, MA
Publisher
HRD Press, Inc.
Year Published
1998
Physical Description
xvi, 674 p. : ill. ; 29 cm.
Subjects
Social Facilitation
Leadership
Education
Personnel Management
Group Processes
Inservice Training
Institutional Management Teams
ISBN
0874254329
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 J96 1998
c.1 BC Cancer Agency VC Library Available
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Constructive conflict management : managing to make a difference

https://libraries.phsa.ca/permalink/catalog5725
Crawley, John. Toronto, ON: Pfeiffer & Company , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 C911 1993
Title
Constructive conflict management : managing to make a difference
Author
Crawley, John
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1994
Physical Description
x, 355 p. : ill. ; 23 cm.
Subjects
Conflict (Psychology)
Management Quality Circles
Personnel Management
Interpersonal Relations
Negotiating
ISBN
0893842397
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 C911 1993
c.1 BC Cancer Agency VC Library Available
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Creating a lean culture : tools to sustain lean conversions

https://libraries.phsa.ca/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Call Number
WX150 M281 2012
Title
Creating a lean culture : tools to sustain lean conversions
Author
Mann, David
Edition
2nd ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Audience
Professional
Call Number
WX150 M281 2012
c.1 BC Cancer Agency VC Library Available
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Creative nursing leadership and management

https://libraries.phsa.ca/permalink/catalog17881
Clark, Carolyn Chambers. Sudbury, Mass.: Jones and Bartlett , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 C58 2009
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and m…
Title
Creative nursing leadership and management
Author
Clark, Carolyn Chambers
Place
Sudbury, Mass.
Publisher
Jones and Bartlett
Year Published
2009
Physical Description
477 p.
Subjects
Leadership
Nursing, Supervisory
Personnel Management - methods
Abstract
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and managing resources / Demonstrating effectiveness and quality care / Managing change and innovation / Using information technology / Staffing and nurse retention / Recruiting and interviewing / Establishing a healthy environment / Developing staff / Evaluating staff performance and ensuring quality / Coaching and mentoring / Reducing workplace violence / Succession planning
ISBN
9780763749767
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 C58 2009
c.1 BC Cancer Agency ARHCC Library MISSING Available
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Dance of change : the challenges of sustaining momentum in learning organizations

https://libraries.phsa.ca/permalink/catalog6911
Senge, Peter M. New York, N.Y.: Doubleday , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Surrey Library
Call Number
WX159 D173 1999
Title
Dance of change : the challenges of sustaining momentum in learning organizations
Author
Senge, Peter M
Place
New York, N.Y.
Publisher
Doubleday
Year Published
1999
Subjects
Organizational Innovation
Personnel Management
ISBN
385493223
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Library
Audience
Professional
Call Number
WX159 D173 1999
c.1 BC Cancer Agency FVC Library Available
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Designing competence based training

https://libraries.phsa.ca/permalink/catalog727
Fletcher, Shirley. Toronto, ON: Pfeiffer & Company , 1991. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 F615 1991
Title
Designing competence based training
Author
Fletcher, Shirley
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1991
Physical Description
101 p. : ill. ; 23 cm.
Series
Practical trainer series
Subjects
Personnel Management
Inservice Training
Competency-Based Education
Inservice Training
ISBN
0749404302
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 F615 1991
c.1 BC Cancer Agency VC Library Available
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Developing change management skills : a resource for health care professionals and managers

https://libraries.phsa.ca/permalink/catalog15509

http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf

Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Developing change management skills : a resource for health care professionals and managers
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Year Published
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
Audience
Professional

Drive : the surprising truth about what motivates us

https://libraries.phsa.ca/permalink/catalog114684
Pink, Daniel H. New York, NY: Riverhead Books , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF503 P655 2009
Title
Drive : the surprising truth about what motivates us
Author
Pink, Daniel H.
Place
New York, NY
Publisher
Riverhead Books
Year Published
2009
Physical Description
x, 270 p. : ill. ; 23 cm.
Subjects
Work Performance
Personnel Management
Organizational Culture
Psychology, Industrial
Psychology, Social
Personal Satisfaction
Motivation
Reward
ISBN
9781594484803
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF503 P655 2009
c.1 BC Cancer Agency VC Library Available
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Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations

https://libraries.phsa.ca/permalink/catalog20550
Berghofer, Desmond, Schwartz, Geraldine. Victoria, BC: Trafford Publishing , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WX150 B497 2007
Title
Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations
Author
Berghofer, Desmond
Schwartz, Geraldine
Place
Victoria, BC
Publisher
Trafford Publishing
Year Published
2007
Physical Description
v, 88 p. ; 28 cm.
Subjects
Leadership
Ethics, Institutional
Ethics, Professional
Organizational Policy
Humanism
Personnel Management
Questionnaires
ISBN
9781425165116
1425165117
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WX150 B497 2007
c.1 BC Cancer Agency VIC Library Missing
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Ethics in practice : managing the moral corporation

https://libraries.phsa.ca/permalink/catalog6371
Boston, Ma.: Harvard Business School Press , 1989. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W50 E84a 1989
Title
Ethics in practice : managing the moral corporation
Editor
Andrews, Kenneth R
David, Donald K
Place
Boston, Ma.
Publisher
Harvard Business School Press
Year Published
1989
Subjects
Ethics
Personnel Management
ISBN
0875842070
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W50 E84a 1989
c.1 BC Cancer Agency VC Library Available
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Evaluating training programs : the four levels

https://libraries.phsa.ca/permalink/catalog13891
Kirkpatrick, Donald L. San Francisco, Ca.: Berrett-Koehler Publishers , c1998. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 K59 1998
Title
Evaluating training programs : the four levels
Author
Kirkpatrick, Donald L
Edition
2nd ed.
Place
San Francisco, Ca.
Publisher
Berrett-Koehler Publishers
Year Published
c1998
Physical Description
xvii, 289 p. ; 24 cm
Subjects
Program Evaluation
Personnel Management
Education
ISBN
1576750426 (alk. paper)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 K59 1998
c.1 BC Cancer Agency VC Library Available
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Evaluative inquiry for learning in organizations

https://libraries.phsa.ca/permalink/catalog15995
Preskill, Hallie, Torres, Rosalie T. Thousand Oaks, CA: Sage Publications , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD58.82 P934 1999
Title
Evaluative inquiry for learning in organizations
Author
Preskill, Hallie
Torres, Rosalie T.
Place
Thousand Oaks, CA
Publisher
Sage Publications
Year Published
1999
Physical Description
xxv, 218 p. : ill. ; 23 cm.
Subjects
Learning
Organization and Administration
Personnel Management
Social Facilitation
Program Evaluation
Group Processes
Inservice Training
ISBN
0761904549
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD58.82 P934 1999
c.1 BC Cancer Agency VC Library Available
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Facilitator's guide to participatory decision-making

https://libraries.phsa.ca/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007
Title
Facilitator's guide to participatory decision-making
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Year Published
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Audience
Professional
Call Number
HD30.23 K275 2007
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VC Library Available
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Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://libraries.phsa.ca/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WY105 F946 2010
Table of Contents: ; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Go…
Title
Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell
Author
Fry, Barbara
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WY105 F946 2010
c.1 BC Cancer Agency VC Library Available
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Financial Times : mastering management

https://libraries.phsa.ca/permalink/catalog4349
Financial Post. London: Pitman Publishing , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 F491 1997
Title
Financial Times : mastering management
Alternate Title
COMPLETE MBA COMPANION
Corporate Author
Financial Post
Editor
Bickerstaffe, George
Place
London
Publisher
Pitman Publishing
Year Published
1997
Subjects
Management Quality Circles
Organizational Innovation
Personnel Management
ISBN
0273630768
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 F491 1997
c.1 BC Cancer Agency VC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://libraries.phsa.ca/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library
Call Number
WX159 G175 2016
Title
First, break all the rules : what the world's greatest managers do differently
Corporate Author
Gallup Press
Edition
Rev. ed.
Place
New York, NY
Publisher
Gallup Press
Year Published
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library
Audience
Professional
Call Number
WX159 G175 2016
c.1 BC Cancer Agency ARHCC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://libraries.phsa.ca/permalink/catalog15472
Buckingham, Marcus, Coffman, Curt. New York, NY: Simon & Schuster , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 B923 1999
Title
First, break all the rules : what the world's greatest managers do differently
Author
Buckingham, Marcus
Coffman, Curt
Place
New York, NY
Publisher
Simon & Schuster
Year Published
1999
Subjects
Personnel Management
Leadership
Organizational Innovation
Life Change Events
ISBN
0684852861
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 B923 1999
c.1 BC Cancer Agency VC Library Available
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Group power II : a manager's guide to conducting regular meetings

https://libraries.phsa.ca/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2
Title
Group power II : a manager's guide to conducting regular meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
c.1 BC Cancer Agency VC Library Available
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Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Call Number
HF5549.5 V783 1998
Title
Handling problem volunteers
Author
Vineyard, Sue
McCurley, Steve
Place
Darien, IL
Publisher
Heritage Arts Publishing
Year Published
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Audience
Professional
Call Number
HF5549.5 V783 1998
c.1 BC Cancer Agency CSI Library Available
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Healing the wounds : overcoming the trauma of layoffs and revitalizing downsized organizations

https://libraries.phsa.ca/permalink/catalog2662
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 N769h 1993
Title
Healing the wounds : overcoming the trauma of layoffs and revitalizing downsized organizations
Author
Noer, David M
Place
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Year Published
1993
Subjects
Organizational Innovation
Employment
Personnel Management
ISBN
1555425607
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 N769h 1993
c.1 BC Cancer Agency VC Library Available
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Health care supervisor's handbook

https://libraries.phsa.ca/permalink/catalog2572
Metzger, Norman. Rockville, Md.: Aspen Publishers, Inc. , 1988. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 M596 1988
Title
Health care supervisor's handbook
Author
Metzger, Norman
Edition
3rd ed.
Place
Rockville, Md.
Publisher
Aspen Publishers, Inc.
Year Published
1988
Subjects
Health Facility Administrators
Personnel Management
ISBN
0871897571
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 M596 1988
c.1 BC Cancer Agency VC Library Available
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Hiring the best : a manager's guide to effective interviewing

https://libraries.phsa.ca/permalink/catalog333
Yate, Martin John. Holbrook, MA: Bob Adams, Inc. , 1994. 4th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
HF5549.5 Y369 1994
Title
Hiring the best : a manager's guide to effective interviewing
Author
Yate, Martin John
Edition
4th ed.
Place
Holbrook, MA
Publisher
Bob Adams, Inc.
Year Published
1994
Physical Description
230 p. ; 24 cm.
Subjects
Interviews as Topic
Employment
Personnel Management
ISBN
9781558502826
1558502823
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
HF5549.5 Y369 1994
c.1 BC Cancer Agency VIC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://libraries.phsa.ca/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.23 K29 2009
Title
IFRAME : a manager's guide to critically balanced thinking
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Year Published
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.23 K29 2009
c.1 BC Cancer Agency VC Library Available
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Holdaway, Keith, Saunders, Mike. Toronto, Ont.: Pfeiffer & Company , 1992. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 H726 1992
Title
In-house trainer as consultant
Author
Holdaway, Keith
Saunders, Mike
Place
Toronto, Ont.
Publisher
Pfeiffer & Company
Year Published
1992
Physical Description
136 p. : ill. ; 23 cm.
Series
Practical trainer series
Subjects
Personnel Management
Communication
Education
Inservice Training
Teaching
Consultants
ISBN
0883903415
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 H726 1992
c.1 BC Cancer Agency VC Library Available
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Intervention skills : process consultation for small groups and teams

https://libraries.phsa.ca/permalink/catalog16016
Reddy, W. Brendan. San Francisco, CA: Jossey-Bass Pfeiffer , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HM134 R313 1994
Title
Intervention skills : process consultation for small groups and teams
Author
Reddy, W. Brendan
Place
San Francisco, CA
Publisher
Jossey-Bass Pfeiffer
Year Published
1994
Physical Description
xii, 236 p. : ill. ; 24 cm.
Subjects
Group Processes
Leadership
Personnel Management
Organizational Innovation
Management Quality Circles
ISBN
0883904349
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HM134 R313 1994
c.1 BC Cancer Agency VC Library Available
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Key skills and techniques : the supervisor's handbook

https://libraries.phsa.ca/permalink/catalog1020
Toronto, Ont.: TGGI (The Gencor Group Inc.) , 1999. rev. ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999
Title
Key skills and techniques : the supervisor's handbook
Editor
Hollington, D. A
Edition
rev. ed.
Place
Toronto, Ont.
Publisher
TGGI (The Gencor Group Inc.)
Year Published
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX150 K44 1999
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VIC Library Available
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Leadership competencies for clinical managers : the renaissance of transformational leadership

https://libraries.phsa.ca/permalink/catalog21092
Barker, Anne M., Sullivan, Dori Taylor, Emery, Michael J.;. Sudbury, MA: Jones & Bartlett , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W84.1 L4 2006
Title
Leadership competencies for clinical managers : the renaissance of transformational leadership
Author
Barker, Anne M.
Sullivan, Dori Taylor
Emery, Michael J.;
Place
Sudbury, MA
Publisher
Jones & Bartlett
Year Published
2006
Physical Description
322 p. : ill.
Subjects
Health Services Administration
Personnel Management - methods
Staff development - methods
Leadership
Leadership Collection
ISBN
9780763747411
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W84.1 L4 2006
c.1 BC Cancer Agency ARHCC Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://libraries.phsa.ca/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 C45 P771 2004
Title
Lifescripts : what to say to get what you want in life's toughest situations
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Year Published
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 C45 P771 2004
c.1 BC Cancer Agency VC Library Available
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Managing for success in health care

https://libraries.phsa.ca/permalink/catalog21085
Porter-O'Grady, Tim, Malloch, Kathy;. St. Louis: Mosby Elsevier , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WX159 M3 2007
Title
Managing for success in health care
Author
Porter-O'Grady, Tim
Malloch, Kathy;
Place
St. Louis
Publisher
Mosby Elsevier
Year Published
2007
Physical Description
635 p. : col. ill.
Subjects
Health facilities - organization and administration
Personnel Management
Leadership
Organizational Innovation
Decision Making, Organizational
Total Quality Management
Leadership Collection
ISBN
0323034276
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WX159 M3 2007
c.1 BC Cancer Agency ARHCC Library Available
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Managing in a time of great change

https://libraries.phsa.ca/permalink/catalog1289
Drucker, Peter F. New York, N.Y.: Truman Talley Books , 1995. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
WX159 D794 1995
Title
Managing in a time of great change
Author
Drucker, Peter F
Place
New York, N.Y.
Publisher
Truman Talley Books
Year Published
1995
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0525940537 (hardcover)
0452278376 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
WX159 D794 1995
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Managing transitions : making the most of change

https://libraries.phsa.ca/permalink/catalog19949
Bridges, William, Bridges, Susan;. Philadelphia: Da Capo , 2009. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD58.8 B75 2009
It isn’t the changes that do you in -- A test case -- How to get people to let go -- Leading people through the neutral zone -- Launching a new beginning -- Transition, development, and renewal -- How to deal with nonstop change -- A practice case.
Title
Managing transitions : making the most of change
Author
Bridges, William
Bridges, Susan;
Edition
3rd ed.
Place
Philadelphia
Publisher
Da Capo
Year Published
2009
Physical Description
169 p. : ill.
Subjects
Organization and Administration
Personnel Management
Organizational change
Abstract
It isn’t the changes that do you in -- A test case -- How to get people to let go -- Leading people through the neutral zone -- Launching a new beginning -- Transition, development, and renewal -- How to deal with nonstop change -- A practice case.
ISBN
9780738213804
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD58.8 B75 2009
c.1 BC Cancer Agency ARHCC Library Available
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Maslach burnout inventory : manual

https://libraries.phsa.ca/permalink/catalog120886
Maslach, Christina, Jackson, Susan E., Leiter, Michael P. Menlo Park, CA: Mind Garden, Inc. , [2016]. 4th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WA495 M397 2016
Table of contents: ; Overview of the Maslach Burnout Inventory -- ; The MBI--Human Services Survey: MBI-HSS -- ; The MBI for Medical Personnel: MBI-HSS (MP) -- ; The MBI for Educators: MBI-ES -- ; The MBI General Survey: MBI-GS -- ; References -- ; Appendix 1. Review copy: MBI Human Services Survey…
Title
Maslach burnout inventory : manual
Author
Maslach, Christina
Jackson, Susan E.
Leiter, Michael P.
Edition
4th ed.
Place
Menlo Park, CA
Publisher
Mind Garden, Inc.
Year Published
[2016]
Physical Description
74 p. ; 28 cm.
Subjects
Burnout, Professional
Mental Fatigue
Stress, Psychological
Personnel Management - methods
Research Design
Abstract
Table of contents:
Overview of the Maslach Burnout Inventory --
The MBI--Human Services Survey: MBI-HSS --
The MBI for Medical Personnel: MBI-HSS (MP) --
The MBI for Educators: MBI-ES --
The MBI General Survey: MBI-GS --
References --
Appendix 1. Review copy: MBI Human Services Survey --
Appendix 2. Review copy: MBI-HSS for Medical Personnel --
Appendix 3. Review copy: MBI for Educators Survey --
Appendix 4. Review copy: MBI-General Survey --
Appendix 5. Review copy: MBI-General Survey for Students --
Appendix 6. Frequently asked questions.
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WA495 M397 2016
c.1 BC Cancer Agency VC Library Available

Not for profit you say : an operations manual for Canadian non-profit organizations

https://libraries.phsa.ca/permalink/catalog2496
Gahlinger-Beaune, Rosemary. Burnaby, B.C.: Open-Up Poste Production , 1990. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 G133 1990
Title
Not for profit you say : an operations manual for Canadian non-profit organizations
Author
Gahlinger-Beaune, Rosemary
Place
Burnaby, B.C.
Publisher
Open-Up Poste Production
Year Published
1990
Subjects
Voluntary Workers
Personnel Management
Organization and Administration
ISBN
0969432801
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 G133 1990
c.1 BC Cancer Agency VC Library Available
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One to one training and coaching skills

https://libraries.phsa.ca/permalink/catalog7044
Buckley, Roger, Caple, Jim. Toronto, ON: Pfeiffer & Company , 1991. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 B924 1991
Title
One to one training and coaching skills
Author
Buckley, Roger
Caple, Jim
Place
Toronto, ON
Publisher
Pfeiffer & Company
Year Published
1991
Physical Description
138 p. : ill. ; 23 cm.
Series
Practical trainer series
Subjects
Education
Personnel Management
Inservice Training
Learning
Teaching
ISBN
0749403942
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 B924 1991
c.1 BC Cancer Agency VC Library Available
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Organizational Relationships Task Force : team report submitted to Steering Committee May 17, 1996

https://libraries.phsa.ca/permalink/catalog570
BC Cancer Agency. Organizational Relationships Task Force, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
VIC Administration
Victoria Library REF
Call Number
WX159 B865o 1996
Title
Organizational Relationships Task Force : team report submitted to Steering Committee May 17, 1996
Corporate Author
BC Cancer Agency. Organizational Relationships Task Force
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Employee Incentive Plans
Life Change Events
Personnel Management
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Library Archives
VIC Administration
Victoria Library REF
Audience
Professional
Call Number
WX159 B865o 1996
c.1 BC Cancer Agency VC Library Archives Available
c.1 BC Cancer Agency VIC Library REF Available

Patient Information Management Design Team : team report submitted to Steering Committee May 14, 1996

https://libraries.phsa.ca/permalink/catalog1636
BC Cancer Agency. Patient Information Management Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). Vancouver, B.C.: BC Cancer Agency , 1996. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library REF
Call Number
WX159 B865p 1996
Title
Patient Information Management Design Team : team report submitted to Steering Committee May 14, 1996
Corporate Author
BC Cancer Agency. Patient Information Management Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place
Vancouver, B.C.
Publisher
BC Cancer Agency
Year Published
1996
Subjects
Organizational Innovation
Personnel Management
Employee Incentive Plans
Life Change Events
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library REF
Audience
Professional
Call Number
WX159 B865p 1996
c.1 BC Cancer Agency VIC Library REF Available

Patients come second : leading change by changing the way you lead

https://libraries.phsa.ca/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 B47 2013
Title
Patients come second : leading change by changing the way you lead
Author
Berrett, Britt
Spiegelman, Paul
Place
New York, NY
Publisher
An Inc. Original
Year Published
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 B47 2013
c.1 BC Cancer Agency VC Library Available
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Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance

https://libraries.phsa.ca/permalink/catalog121751
Max, Douglas, Bacal, Robert. Toronto, ON: McGraw Hill , 2011. 2nd rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 M463 2011
Title
Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance
Author
Max, Douglas
Bacal, Robert
Edition
2nd rev. ed.
Place
Toronto, ON
Publisher
McGraw Hill
Year Published
2011
Physical Description
xv, 204 p. ; 21 cm.
Subjects
Employee Performance Appraisal
Terminology as Topic
Personnel Management
ISBN
9780071745079
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 M463 2011
c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://libraries.phsa.ca/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed. (Book, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005
Title
PowerPhrases! : the perfect words to say it right and get the results you want
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place
Cascade, CO
Publisher
Power Potentials Publishing
Year Published
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 R943 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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