Ordering from our Bookstore Collection
Online
The quickest way to order is online with VISA or MASTERCARD. Browse our products by subject, or use the search box to find an item. Then follow the instructions on the screen to check out.
In Person
4480 Oak St Rm K2-126 — map
Ambulatory Care Building
Vancouver BC
Open 10 – 4, Monday - Friday
By Phone
604-453-8335
1-800-331-1533
Purchase Orders (Canada only)
Fax 604-875-3455
bookstore@cw.bc.ca
Please make cheques or money orders payable to:
Provincial Health Services Authority C&W Bookstore
4480 Oak St Rm K2-126
Vancouver BC V6H 3V4
Volume Discounts
5 items (same) – 10%
10 items (same) – 20%
20 items (same) or more – 30%
(Volume discounts are automatically applied to online orders.)
Postage/Handling
| Subtotal Shipping | Canadian Orders | US Orders | International Orders |
|---|---|---|---|
| $0.01 to $11.00 | $10.00 | $15.00 | $20.00 |
| $11.01 to $25.00 | $12.00 | $20.00 | $25.00 |
| $25.01 to $50.00 | $15.00 | $25.00 | $30.00 |
| $50.01 to $100.00 | $20.00 | $35.00 | $45.00 |
| $100.01 to $150.00 | $25.00 | $40.00 | $50.00 |
| $150.01 to $200.00 | $30.00 | $45.00 | $55.00 |
| $200.01 to $300.00 | $40.00 | $50.00 | $60.00 |
| $300.01 to $500.00 | $55.00 | $80.00 | $100.00 |
| $500.01 to $1000.00 | $70.00 | $100.00 | $150.00 |
| $1000.01 and up | 1.85% of subtotal | 1.95% of subtotal | 2.05% of subtotal |
Currency & Taxes
All orders are payable in Canadian dollars (CAD). Applicable taxes will be added for each Canadian order.
Estimated Delivery Time / Shipment Method
Canadian Orders
1-2 weeks, Canada Post Xpresspost / Expedited Parcel
US Orders
1-3 weeks, Canada Post Expedited Parcel
International Orders
2-4 weeks, Canada Post Expedited Parcel
Returns & Claims
Returns
Items may be returned within 30 days of shipment receipt date. Materials must be unmarked and in sealable condition. Please include a copy of the receipt with the return items. Except for C&W Bookstore error, shipping and handling charges and return costs are not refundable.
Claims
Damaged, shortages, or defective items must be reported immediately upon receipt. Claims made 1 month or more following receipt date will not be honoured.