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Ordering from our Bookstore Collection

Online

The quickest way to order is online with VISA or MASTERCARD. Browse our products by subject, or use the search box to find an item. Then follow the instructions on the screen to check out.

In Person

C&W Bookstore

4480 Oak St Rm K2-126 — map
Ambulatory Care Building
Vancouver BC

Open 10 – 4, Monday - Friday

By Phone

604-453-8335
1-800-331-1533

Purchase Orders (Canada only)

Fax 604-875-3455
bookstore@cw.bc.ca

Please make cheques or money orders payable to:
Provincial Health Services Authority C&W Bookstore
4480 Oak St Rm K2-126
Vancouver BC V6H 3V4

Volume Discounts

5 items (same) – 10%
10 items (same) – 20%
20 items (same) or more – 30%

(Volume discounts are automatically applied to online orders.)

Postage/Handling

Subtotal Shipping Canadian Orders US Orders International Orders
$0.01 to $11.00 $10.00 $15.00 $20.00
$11.01 to $25.00 $12.00 $20.00 $25.00
$25.01 to $50.00 $15.00 $25.00 $30.00
$50.01 to $100.00 $20.00 $35.00 $45.00
$100.01 to $150.00 $25.00 $40.00 $50.00
$150.01 to $200.00 $30.00 $45.00 $55.00
$200.01 to $300.00 $40.00 $50.00 $60.00
$300.01 to $500.00 $55.00 $80.00 $100.00
$500.01 to $1000.00 $70.00 $100.00 $150.00
$1000.01 and up 1.85% of subtotal 1.95% of subtotal 2.05% of subtotal

Currency & Taxes

All orders are payable in Canadian dollars (CAD). Applicable taxes will be added for each Canadian order.

Estimated Delivery Time / Shipment Method

Canadian Orders
1-2 weeks, Canada Post Xpresspost / Expedited Parcel

US Orders
1-3 weeks, Canada Post Expedited Parcel

International Orders
2-4 weeks, Canada Post Expedited Parcel

Returns & Claims

Returns

Items may be returned within 30 days of shipment receipt date. Materials must be unmarked and in sealable condition. Please include a copy of the receipt with the return items. Except for C&W Bookstore error, shipping and handling charges and return costs are not refundable.

Claims

Damaged, shortages, or defective items must be reported immediately upon receipt. Claims made 1 month or more following receipt date will not be honoured.