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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed. (Audio, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
Solon, OH
Publisher
Findaway World, LLC
Year Published
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
c.1 BC Cancer Agency VC Library AV Room Available
c.2 BC Cancer Agency VC Library AV Room Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://libraries.phsa.ca/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book, CD) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.1
Title
Talking tools I : better physician-patient communication for better patient outcomes
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.1
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://libraries.phsa.ca/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed. (Book, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005
Title
PowerPhrases! : the perfect words to say it right and get the results you want
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place
Cascade, CO
Publisher
Power Potentials Publishing
Year Published
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 R943 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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