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Table of Contents: ; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health an…
v.1: Patient safety and quality ; Evidence-based practice ; Patient-centered care ; v.2: Working conditions : work environment ; Critical opportunities for patient safety and quality ; v.3: Tools for improvement
A report of the ACMP Task Group 2 on Radiation Quality Assurance Standards
The need for change and why it isn’t happening -- The characteristics of success -- Organizing for accountability -- Linking strategy and quality -- Creating an environment for change -- Using advanced quality methods -- Seven steps from theory to results.