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Advance care planning : communicating about matters of life and death

https://libraries.phsa.ca/permalink/catalog120461

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=618957

New York, NY: Springer Publishing Company, LLC , 2014. (Ebook)
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Internet
URL Notes
Patients and the public of BC and the Yukon can access this title by calling 1.888.675.8001 x 8001 (toll-free) to obtain a username and password from the Library.
Table of Contents available at URL
Title
Advance care planning : communicating about matters of life and death
Editor
Rogne, Leah
McCune, Susana Lauraine
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2014
Physical Description
xvi, 383 p. : ill.
Series
EBSCOhost eBook
Subjects
Advance Care Planning - organization & administration
Communication
Family Relations
Professional-Patient Relations
Terminal Care
Palliative Care
Hospice Care
Decision Making
Abstract
Table of Contents available at URL
ISBN
9780826110213
9780192542359
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=618957
URL Notes
Patients and the public of BC and the Yukon can access this title by calling 1.888.675.8001 x 8001 (toll-free) to obtain a username and password from the Library.
Audience
Patient or Public
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Rayment, Cathy, Rusch, Deborah, MacDonald, Anne. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.5
Multicultural and multilingual library and Internet resources by Cathy Rayment ; Breast cancer tool kit for Aboriginal health care providers by Deb Rusch ; Variety : the spice of life by Anne MacDonald
Title
Tools and resources
Author
Rayment, Cathy
Rusch, Deborah
MacDonald, Anne
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 5
Subjects
BC Cancer Agency
Cancer Care Facilities
Indians, North American
Cultural Diversity
Cross Cultural Comparison
Consumer Health Information
Delivery of Health Care
Professional-Patient Relations
Translating
Breast Neoplasms
Ethnic Groups
Health Services Accessibility
Mass Screening
British Columbia
Abstract
Multicultural and multilingual library and Internet resources by Cathy Rayment
Breast cancer tool kit for Aboriginal health care providers by Deb Rusch
Variety : the spice of life by Anne MacDonald
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.5
c.1 BC Cancer Agency VC Library AV Room Available

Team leadership and partnering in nursing and health care

https://libraries.phsa.ca/permalink/catalog121363

http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=591397&site=ehost-live

Persily, Cynthia Armstrong. New York, NY: Springer Publishing Company, LLC , 2013. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Title
Team leadership and partnering in nursing and health care
Author
Persily, Cynthia Armstrong
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2013
Series
EBSCOhost eBook
Subjects
Leadership
Nursing - organization & administration
Delivery of Health Care - organization & administration
Interprofessional Relations
ISBN
9780826199881
9780826199898
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=591397&site=ehost-live
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Audience
Professional
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Health professional and patient interaction

https://libraries.phsa.ca/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. St Louis, MO: Elsevier Saunders , 2014. 8th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W21 P986 2014
Title
Health professional and patient interaction
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place
St Louis, MO
Publisher
Elsevier Saunders
Year Published
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W21 P986 2014
c.1 BC Cancer Agency VC Library Available
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Techniques for coaching and mentoring

https://libraries.phsa.ca/permalink/catalog13897
Megginson, David, Clutterbuck, David. Boston, Ma.: Elsevier Butterworth Heinemann , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 M497 2005
Title
Techniques for coaching and mentoring
Author
Megginson, David
Clutterbuck, David
Place
Boston, Ma.
Publisher
Elsevier Butterworth Heinemann
Year Published
2005
Subjects
Organizational Innovation
Leadership
Personnel Management
Mentors
ISBN
075065287X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 M497 2005
c.1 BC Cancer Agency VC Library Available
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Health professional and patient interaction

https://libraries.phsa.ca/permalink/catalog10893
Purtilo, Ruth, Haddad, Amy. Philadelphia, Pa.: W.B. Saunders Company , 2002. 6th ed. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
School of Radiation Therapy
Title
Health professional and patient interaction
Author
Purtilo, Ruth
Haddad, Amy
Edition
6th ed.
Place
Philadelphia, Pa.
Publisher
W.B. Saunders Company
Year Published
2002
Subjects
Professional-Patient Relations
Communication
ISBN
0721692974
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
School of Radiation Therapy
Audience
Professional
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Creative nursing leadership and management

https://libraries.phsa.ca/permalink/catalog17881
Clark, Carolyn Chambers. Sudbury, Mass.: Jones and Bartlett , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 C58 2009
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and m…
Title
Creative nursing leadership and management
Author
Clark, Carolyn Chambers
Place
Sudbury, Mass.
Publisher
Jones and Bartlett
Year Published
2009
Physical Description
477 p.
Subjects
Leadership
Nursing, Supervisory
Personnel Management - methods
Abstract
Theories and styles of leadership / Theories and styles of management / Role transitioning / Managing stress / Managing time / Critical thinking / Communicating effectively / Managing conflict / Delegating / Acting legally, ethically, and politically / Motivating and team building / Budgeting and managing resources / Demonstrating effectiveness and quality care / Managing change and innovation / Using information technology / Staffing and nurse retention / Recruiting and interviewing / Establishing a healthy environment / Developing staff / Evaluating staff performance and ensuring quality / Coaching and mentoring / Reducing workplace violence / Succession planning
ISBN
9780763749767
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 C58 2009
c.1 BC Cancer Agency ARHCC Library MISSING Available
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Joining together : group theory and group skills

https://libraries.phsa.ca/permalink/catalog21072
Johnson, David W.;. Upper Saddle River, NJ: Pearson , 2009. 10th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HM131 J613 2009
Title
Joining together : group theory and group skills
Author
Johnson, David W.;
Edition
10th ed.
Place
Upper Saddle River, NJ
Publisher
Pearson
Year Published
2009
Physical Description
650 p.
Subjects
Leadership
Team building
Leadership Collection
ISBN
9780205578634
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HM131 J613 2009
c.1 BC Cancer Agency ARHCC Library Available
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Practical leadership in nursing and health care

https://libraries.phsa.ca/permalink/catalog21761
Henwood, Suzanne;. Boca Raton: CRC Press/Taylor & Francis , 2014. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 H46 2014
Title
Practical leadership in nursing and health care
Author
Henwood, Suzanne;
Place
Boca Raton
Publisher
CRC Press/Taylor & Francis
Year Published
2014
Physical Description
225 p. : ill.
Subjects
Leadership
Nursing
Delivery of Health Care
ISBN
9781444172355
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 H46 2014
c.1 BC Cancer Agency ARHCC Library Available
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Leadership and the e-learning organization

https://libraries.phsa.ca/permalink/catalog21826
Nash, Susan Smith. Guilderland, NY: Texture Press , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Call Number
LB1028.5 N248 2006
Title
Leadership and the e-learning organization
Author
Nash, Susan Smith
Place
Guilderland, NY
Publisher
Texture Press
Year Published
2006
Physical Description
278 p. ; 21 cm.
Subjects
Leadership
Education, Distance
Educational Technology
Teaching
ISBN
9780971206168
0971206163
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Audience
Professional
Call Number
LB1028.5 N248 2006
c.1 BC Cancer Agency CSI Library Available
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Nursing leadership and management in Canada

https://libraries.phsa.ca/permalink/catalog21958
Hibberd, Judith M., Smith, Donna Lynn;. Toronto: Elsevier Mosby , 2006. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 N8 2006
Title
Nursing leadership and management in Canada
Author
Hibberd, Judith M.
Smith, Donna Lynn;
Edition
3rd ed.
Place
Toronto
Publisher
Elsevier Mosby
Year Published
2006
Physical Description
786 p. : charts
Subjects
Nursing, Supervisory
Leadership
Nursing - organization and administration
Canada
Leadership Collection
ISBN
9780920513897
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 N8 2006
c.1 BC Cancer Agency ARHCC Library Available
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Radiation therapy quality assessment and improvement manual

https://libraries.phsa.ca/permalink/catalog9180
Stanley, Gary L, Stanley, Shirley J. Marion, IU: Educational Research Corporation , 1991. 1992 edition. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Radiation Therapy
Title
Radiation therapy quality assessment and improvement manual
Author
Stanley, Gary L
Stanley, Shirley J
Edition
1992 edition
Place
Marion, IU
Publisher
Educational Research Corporation
Year Published
1991
Subjects
Radiotherapy - standards
Quality Assurance, Health Care
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Radiation Therapy
Audience
Professional

Rescue breathing for laryngectomees and neck breathers

https://libraries.phsa.ca/permalink/catalog20398

http://www.youtube.com/watch?v=YE-n8cgl77Q

Brook, Itzhak. Washington, DC: Washington University , 2011. (Video, Online, VHS)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Rescue breathing for laryngectomees and neck breathers
Author
Brook, Itzhak
Place
Washington, DC
Publisher
Washington University
Year Published
2011
Physical Description
14 minutes
Subjects
Laryngectomy
Respiration
Professional-Patient Relations
Language
English
Material Type
Video
Online
VHS
Agency
BC Cancer Agency
Location
Internet
URL
http://www.youtube.com/watch?v=YE-n8cgl77Q
Audience
Professional

Key skills and techniques : the supervisor's handbook

https://libraries.phsa.ca/permalink/catalog1020
Toronto, Ont.: TGGI (The Gencor Group Inc.) , 1999. rev. ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999
Title
Key skills and techniques : the supervisor's handbook
Editor
Hollington, D. A
Edition
rev. ed.
Place
Toronto, Ont.
Publisher
TGGI (The Gencor Group Inc.)
Year Published
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX150 K44 1999
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VIC Library Available
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Supervisor's guide to employee training and performance

https://libraries.phsa.ca/permalink/catalog1977
Toronto, Ont.: Norco Assocates Inc. (NAI) , 2000. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S959h 2000
Title
Supervisor's guide to employee training and performance
Editor
Hollingworth, D. A
Place
Toronto, Ont.
Publisher
Norco Assocates Inc. (NAI)
Year Published
2000
Subjects
Employee Performance Appraisal
Employee Incentive Plans
Leadership
Inservice Training
ISBN
1896823084
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX150 S959h 2000
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Doctors’ tale : professionalism and public trust

https://libraries.phsa.ca/permalink/catalog16193
Irvine, Donald. Abingdon, U.K.: Radcliffe Medical Press , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W 84 I72d 2003
Title
Doctors’ tale : professionalism and public trust
Author
Irvine, Donald
Place
Abingdon, U.K.
Publisher
Radcliffe Medical Press
Year Published
2003
Physical Description
ix, 247 p. ; 24 cm.
Subjects
Delivery of Health Care - organization & administration
Quality Assurance, Health Care
Physician-Patient Relations
Public Opinion
Clinical Competence - legislation & jurisprudence
Homicide
Malpractice - legislation & jurisprudence
Medical Staff, Hospital - legislation & jurisprudence
Organizational Culture
Great Britain
ISBN
9781857759778
185775977X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W 84 I72d 2003
c.1 BC Cancer Agency VC Library Available
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Integrating 'culture' and 'difference' into health care

https://libraries.phsa.ca/permalink/catalog16363
Syme, Victoria. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.2
Title
Integrating 'culture' and 'difference' into health care
Author
Syme, Victoria
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 2
Subjects
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Professional-Patient Relations
Ethnic Groups
Health Services Accessibility
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.2
c.1 BC Cancer Agency VC Library AV Room Available

Theory and practice of group psychotherapy

https://libraries.phsa.ca/permalink/catalog17281
Yalom, Irvin D., Leszcz, Molyn;. New York: Basic Books , 2005. 5th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WM430 Y19t 2005
Title
Theory and practice of group psychotherapy
Author
Yalom, Irvin D.
Leszcz, Molyn;
Edition
5th ed.
Place
New York
Publisher
Basic Books
Year Published
2005
Physical Description
668 p.
Subjects
Psychotherapy, Group - methods
Transference (Psychology)
Professional-Patient Relations
ISBN
0465092845
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WM430 Y19t 2005
c.1 BC Cancer Agency ARHCC Library Available
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Interprofessional health care team : leadership and development

https://libraries.phsa.ca/permalink/catalog119992

https://www.r2library.com/Resource/Title/1284112004

Weiss, Donna, Tilin, Felice J., Morgan, Marlene J. Burlington, MA: Jones and Bartlett Learning , [2017]. 2nd ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Table of Contents ; PART I TEAM AND GROUP DEVELOPMENT ; CHAPTER 1: GROUPS-TEAMS-SYSTEMS ; CHAPTER 2: GROUP DEVELOPMENT ; CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS ; PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES ; PART II RELATIONSHIP-CENTERED LEADERSH…
Title
Interprofessional health care team : leadership and development
Author
Weiss, Donna
Tilin, Felice J.
Morgan, Marlene J.
Edition
2nd ed.
Place
Burlington, MA
Publisher
Jones and Bartlett Learning
Year Published
[2017]
Series
R2 Library
Subjects
Patient Care Team - organization & administration
Leadership
Interprofessional Relations
Group Processes
Abstract
Table of Contents
PART I TEAM AND GROUP DEVELOPMENT
CHAPTER 1: GROUPS-TEAMS-SYSTEMS
CHAPTER 2: GROUP DEVELOPMENT
CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS
PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES
PART II RELATIONSHIP-CENTERED LEADERSHIP
CHAPTER 4: PERSPECTIVES ON LEADERSHIP
CHAPTER 5: LEADERSHIP BUILDING BLOCKS
CHAPTER 6: RELATIONAL LEADERSHIP
PART II: RELATIONSHIP-CENTERED LEADERSHIP ACTIVITIES
PART III BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS
CHAPTER 7: LEVERAGING DIVERSITY
CHAPTER 8: FACILITATING A COLLABORATIVE CULTURE
CHAPTER 9: GENERATIVE PRACTICES
PART III: BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS ACTIVITIES
ISBN
1284112004
9781284112009
9781284129878
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
https://www.r2library.com/Resource/Title/1284112004
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus

https://libraries.phsa.ca/permalink/catalog21241
Institute for Healthcare Communication. Mississauga, ON: Institute for Healthcare Communication-Canada , 2011. rev. ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Victoria Library
Call Number
W62 D611 2011
Title
Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus
Corporate Author
Institute for Healthcare Communication
Edition
rev. ed.
Place
Mississauga, ON
Publisher
Institute for Healthcare Communication-Canada
Year Published
2011
Physical Description
1 v. (various pagings) : ill. ; 28 cm.
Subjects
Professional-Patient Relations
Disclosure
Medical Errors
Patient Care - standards
Treatment Outcome
Treatment Failure
Risk Management
Quality Assurance, Health Care
Patient Acceptance of Health Care
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Victoria Library
Audience
Professional
Call Number
W62 D611 2011
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VIC Library Available

Management and leadership in nursing and health care : an experiential approach

https://libraries.phsa.ca/permalink/catalog120754

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=477403

Rigolosi, Elaine La Monica. New York, NY: Springer Publishing Company, LLC , 2013. 3rd ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This ebook allows unlimited user access from BC Cancer-network computers.
Table of Contents: ; Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communicat…
Title
Management and leadership in nursing and health care : an experiential approach
Author
Rigolosi, Elaine La Monica
Edition
3rd ed.
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2013
Series
EBSCOhost eBook
Subjects
Nurse administrators
Administrative Personnel
Leadership
Nursing care - Organization & administration
Abstract
Table of Contents:
Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communication / by Patricia M. Raskin -- Conflict resolution -- Time management -- Change facilitator -- Teacher -- Team builder -- Interviewer -- What is an interview? -- Performance appraiser -- Creativity -- Diversity -- Ethics.
ISBN
9780826108395
9780826108401
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=477403
URL Notes
This ebook allows unlimited user access from BC Cancer-network computers.
Audience
Professional
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Clear leadership : sustaining real collaboration and partnership at work

https://libraries.phsa.ca/permalink/catalog18592
Bushe, Gervase R.;. Mountain View, Calif.: Davies-Black , 2001. Rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD57.7 B874 2009
Title
Clear leadership : sustaining real collaboration and partnership at work
Author
Bushe, Gervase R.;
Edition
Rev. ed.
Place
Mountain View, Calif.
Publisher
Davies-Black
Year Published
2001
Physical Description
296 p. : ill.
Subjects
Leadership
Communication
Efficiency, Organizational
ISBN
9780891062271
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD57.7 B874 2009
c.1 BC Cancer Agency ARHCC Library Available
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Renewal of generosity : illness, medicine, and how to live

https://libraries.phsa.ca/permalink/catalog21108
Frank, Arthur W. Chicago, IL: University of Chicago Press , 2005. paperback ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 F828r 2005
Title
Renewal of generosity : illness, medicine, and how to live
Alternate Title
Generosity
Author
Frank, Arthur W
Edition
paperback ed.
Place
Chicago, IL
Publisher
University of Chicago Press
Year Published
2005
Physical Description
166 p. ; 22 cm.
Subjects
Physician-Patient Relations
Ethics, Medical
Empathy
Professional-Patient Relations
Bioethics
ISBN
9780226260174
0226260178
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 F828r 2005
c.1 BC Cancer Agency VC Library Available
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Leadership and management for nurses : core competencies for quality care

https://libraries.phsa.ca/permalink/catalog21605
Finkelman, Anita Ward;. Boston: Pearson , 2012. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 F56 2012
Conceptual base for leadership and management -- Health care policy, legal issues, and ethics in health care delivery -- Change and decision making -- Organizational structure for effective care delivery -- Health care financial issues -- Acute care organizations : an example of a health care organ…
Title
Leadership and management for nurses : core competencies for quality care
Author
Finkelman, Anita Ward;
Edition
2nd ed.
Place
Boston
Publisher
Pearson
Year Published
2012
Physical Description
537 p. : ill.
Subjects
Nurse administrators
Leadership
Nursing, Supervisory
Abstract
Conceptual base for leadership and management -- Health care policy, legal issues, and ethics in health care delivery -- Change and decision making -- Organizational structure for effective care delivery -- Health care financial issues -- Acute care organizations : an example of a health care organization -- Managing patient-centered care -- Diversity and disparities in health care -- Recruitment and retention: meeting staffing requirements -- Consumers and nurses -- Interdisciplinary and intradisciplinary teamwork -- Improving teamwork : collaboraration, coordination, and conflict resolution -- Effective staff communication and working relationships -- Delegation for effective outcomes -- Evidence- based practice and management -- Health care quality: a critical health policy issue -- Implementation of health care quality improvement -- Technology and health care.
ISBN
9780132137713
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 F56 2012
c.1 BC Cancer Agency ARHCC Library Available
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Guide to good governance : not-for-profit and charitable organizations

https://libraries.phsa.ca/permalink/catalog21701
Governance Centre of Excellence, Ontario Hosptial Association. Ottawa, ON: Ontario Hospital Association , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX150 G946 2009
Title
Guide to good governance : not-for-profit and charitable organizations
Corporate Author
Governance Centre of Excellence
Ontario Hosptial Association
Place
Ottawa, ON
Publisher
Ontario Hospital Association
Year Published
2009
Physical Description
ix, 197 p. : ill. ; 28 cm.
Subjects
Governing Board
Organizations, Nonprofit
Quality Assurance, Health Care
Leadership
ISBN
9780886213275
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX150 G946 2009
c.1 BC Cancer Agency VC Library Available
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Strengths based leadership : great leaders, teams and why people follow

https://libraries.phsa.ca/permalink/catalog119937
Rath, Tom, Conchie, Barry. New York, NY: Gallup Press , 2008. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX150 R234 2008
Title
Strengths based leadership : great leaders, teams and why people follow
Author
Rath, Tom
Conchie, Barry
Place
New York, NY
Publisher
Gallup Press
Year Published
2008
Physical Description
266 p. ; 23 cm.
Subjects
Leadership
Organizational Innovation
Organizational Culture
Staff development - methods
Job Satisfaction
Personnel Loyalty
ISBN
9781595620255
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX150 R234 2008
c.1 BC Cancer Agency VC Library Available
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Dialogic organization development : the theory and practice of transformational change

https://libraries.phsa.ca/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 B978 2015
Title
Dialogic organization development : the theory and practice of transformational change
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Year Published
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 B978 2015
c.1 BC Cancer Agency VAN Library Available
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Hospital-wide quality assurance : models for implementation and development

https://libraries.phsa.ca/permalink/catalog5033
Wilson, Christopher R.M. Philadelphia, Pa.: W.B. Saunders Company , 1987. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Call Number
WX153 W747 1987
Title
Hospital-wide quality assurance : models for implementation and development
Author
Wilson, Christopher R.M
Place
Philadelphia, Pa.
Publisher
W.B. Saunders Company
Year Published
1987
Subjects
Quality Assurance, Health Care
ISBN
920513042
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Audience
Professional
Call Number
WX153 W747 1987
c.2 BC Cancer Agency QUAL ASSUR OFF Available
c.1 BC Cancer Agency VIC Library Available
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Skills for success : the essential resource for supervisors and managers

https://libraries.phsa.ca/permalink/catalog10671
Toronto, Ont.: Norco Associates, Inc. , 2003. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003
Title
Skills for success : the essential resource for supervisors and managers
Editor
Hollingworth, D. A
Place
Toronto, Ont.
Publisher
Norco Associates, Inc.
Year Published
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX150 S628 2003
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Intervention skills : process consultation for small groups and teams

https://libraries.phsa.ca/permalink/catalog16016
Reddy, W. Brendan. San Francisco, CA: Jossey-Bass Pfeiffer , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HM134 R313 1994
Title
Intervention skills : process consultation for small groups and teams
Author
Reddy, W. Brendan
Place
San Francisco, CA
Publisher
Jossey-Bass Pfeiffer
Year Published
1994
Physical Description
xii, 236 p. : ill. ; 24 cm.
Subjects
Group Processes
Leadership
Personnel Management
Organizational Innovation
Management Quality Circles
ISBN
0883904349
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HM134 R313 1994
c.1 BC Cancer Agency VC Library Available
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Sponsor visits and regulatory audits : what you need to know

https://libraries.phsa.ca/permalink/catalog7409
Barnett International Clinical Training Group. Media, Pa.: Barnett International , 1999. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VIC Professional Practice Nursing
Title
Sponsor visits and regulatory audits : what you need to know
Corporate Author
Barnett International Clinical Training Group
Place
Media, Pa.
Publisher
Barnett International
Year Published
1999
Subjects
Clinical Trials
Management Audits
Clinical Protocols
Quality Assurance, Health Care
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VIC Professional Practice Nursing
Audience
Professional

Guidelines for practice and quality assurance in cytopathology

https://libraries.phsa.ca/permalink/catalog18358

https://www.cap-acp.org/cmsUploads/CAP/File/CSC_cyto_guidelines_2012.pdf

Canadian Society of Cytology. Ottawa, ON: Canadian Society of Cytology , 2012. 4th rev. ed. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Guidelines for practice and quality assurance in cytopathology
Corporate Author
Canadian Society of Cytology
Edition
4th rev. ed.
Place
Ottawa, ON
Publisher
Canadian Society of Cytology
Year Published
2012
Subjects
Practice Guideline
Quality Assurance, Health Care
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
https://www.cap-acp.org/cmsUploads/CAP/File/CSC_cyto_guidelines_2012.pdf
Audience
Professional

Quality of care : issues and challenges in the 90s

https://libraries.phsa.ca/permalink/catalog2046
Harrigan, Marylou. Ottawa, Ontario: Canadian Medical Association , 1992. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Quality Management
VC Radiation Therapy
Victoria Library
Call Number
WX153 H297 1992
Title
Quality of care : issues and challenges in the 90s
Author
Harrigan, Marylou
Place
Ottawa, Ontario
Publisher
Canadian Medical Association
Year Published
1992
Subjects
Quality Assurance, Health Care
ISBN
920169503
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Quality Management
VC Radiation Therapy
Victoria Library
Audience
Professional
Call Number
WX153 H297 1992
c.2 BC Cancer Agency QUAL ASSUR Available
c.3 BC Cancer Agency RAD THER Available
c.1 BC Cancer Agency VIC Library Available
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Review of acute and rehabilitation services : final report

https://libraries.phsa.ca/permalink/catalog2316
Vancouver Health Board. Vancouver, B.C.: Vancouver/Richmond Health Board , 1998. (Book)
Audience
Professional
Agency
BC Cancer Agency
Call Number
WX153 R454 1998
Title
Review of acute and rehabilitation services : final report
Alternate Title
ROARS PROJECT
Corporate Author
Vancouver Health Board
Place
Vancouver, B.C.
Publisher
Vancouver/Richmond Health Board
Year Published
1998
Subjects
Delivery of health Care - standards
Quality Assurance, Health Care
Language
English
Material Type
Book
Agency
BC Cancer Agency
Audience
Professional
Call Number
WX153 R454 1998

Quality control in cancer chemotherapy : managerial and procedural aspects

https://libraries.phsa.ca/permalink/catalog2484
Joint Council for Clinical Oncology. London, U.K.: Royal College of Physicians of London , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ267 J74 1994
Title
Quality control in cancer chemotherapy : managerial and procedural aspects
Corporate Author
Joint Council for Clinical Oncology
Place
London, U.K.
Publisher
Royal College of Physicians of London
Year Published
1994
Subjects
Neoplasms - drug therapy - standards
Quality Assurance, Health Care
ISBN
1873240759
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QZ267 J74 1994
c.1 BC Cancer Agency VC Library Available
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Patient safety and quality : an evidence-based handbook for nurses

https://libraries.phsa.ca/permalink/catalog16421

http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008. (Book, Online) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
v.1: Patient safety and quality ; Evidence-based practice ; Patient-centered care ; v.2: Working conditions : work environment ; Critical opportunities for patient safety and quality ; v.3: Tools for improvement
Title
Patient safety and quality : an evidence-based handbook for nurses
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Year Published
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf
Audience
Professional
Call Number
WY100 P298h 2008
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VC Library Available
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Beyond leading and managing : nursing administration for the future

https://libraries.phsa.ca/permalink/catalog17362
Yoder-Wise, Patricia S., Kowalski, Karren;. St. Louis: Mosby Elsevier , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY105 B4 2006
Title
Beyond leading and managing : nursing administration for the future
Author
Yoder-Wise, Patricia S.
Kowalski, Karren;
Place
St. Louis
Publisher
Mosby Elsevier
Year Published
2006
Physical Description
502 p. : ill., ports.
Subjects
Nurse administrators
Nursing, Supervisory
Leadership
ISBN
9780323028776
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY105 B4 2006
c.1 BC Cancer Agency ARHCC Library Available
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Leader as coach : strategies for coaching and developing others

https://libraries.phsa.ca/permalink/catalog2040
Peterson, David B, Hicks, Mary Dee. Minneapolis, MN.: Personnel Decisions International Corporation , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Radiation Therapy
Title
Leader as coach : strategies for coaching and developing others
Author
Peterson, David B
Hicks, Mary Dee
Place
Minneapolis, MN.
Publisher
Personnel Decisions International Corporation
Year Published
1996
Subjects
Leadership
Personnel Management
ISBN
938529145
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Radiation Therapy
Audience
Professional
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BC Cancer Agency quality and patient safety plan

https://libraries.phsa.ca/permalink/catalog21190
BC Cancer Agency. Vancouver, BC: BC Cancer Agency , 2013. (Book, Looseleaf)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Library Archives
Title
BC Cancer Agency quality and patient safety plan
Corporate Author
BC Cancer Agency
Place
Vancouver, BC
Publisher
BC Cancer Agency
Year Published
2013
Subjects
BC Cancer Agency
Accreditation - standards
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Book
Looseleaf
Agency
BC Cancer Agency
Location
VC Library Archives
Audience
Professional

Mindful therapist : a clinician's guide to mindsight and neural integration

https://libraries.phsa.ca/permalink/catalog113882
Siegel, Daniel J. New York, NY: W.W. Norton & Company , 2010. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC PFCS
Title
Mindful therapist : a clinician's guide to mindsight and neural integration
Author
Siegel, Daniel J.
Place
New York, NY
Publisher
W.W. Norton & Company
Year Published
2010
Physical Description
xxvii, 288 p. : ill. ; 25 cm.
Series
Norton series on interpersonal neurobiology
Subjects
Psychotherapy - methods
Awareness
Brain - physiology
Mind-Body Relations (Metaphysics)
Professional-Patient Relations
ISBN
9780393706451
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC PFCS
Audience
Professional
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Recognizing and responding appropriately to the unique cultural needs of Chinese patients and their families at the end of life care|Patient's experiences and perception of respect within health care provider-client relationships at the cancer agency clinical setting

https://libraries.phsa.ca/permalink/catalog16426
Akrigg, Helena, Singh, Savitri. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.6
Title
Recognizing and responding appropriately to the unique cultural needs of Chinese patients and their families at the end of life care
Patient's experiences and perception of respect within health care provider-client relationships at the cancer agency clinical setting
Author
Akrigg, Helena
Singh, Savitri
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 6
Subjects
BC Cancer Agency
Cancer Care Facilities
Family
Terminal Care
Palliative Care
Advance Care Planning
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Asian Continental Ancestry Group
Ethnic Groups
Patient-Centered Care
Oncology Nursing
Health Services Accessibility
Health Personnel
Professional-Patient Relations
British Columbia
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.6
c.1 BC Cancer Agency VC Library AV Room Available

Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations

https://libraries.phsa.ca/permalink/catalog20550
Berghofer, Desmond, Schwartz, Geraldine. Victoria, BC: Trafford Publishing , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WX150 B497 2007
Title
Ethical leadership scales : ethical competence scale, ethical leadership scale, ethical organization scale : 3 tools to develop and measure ethical competence in individuals, leaders and organizations
Author
Berghofer, Desmond
Schwartz, Geraldine
Place
Victoria, BC
Publisher
Trafford Publishing
Year Published
2007
Physical Description
v, 88 p. ; 28 cm.
Subjects
Leadership
Ethics, Institutional
Ethics, Professional
Organizational Policy
Humanism
Personnel Management
Questionnaires
ISBN
9781425165116
1425165117
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WX150 B497 2007
c.1 BC Cancer Agency VIC Library Missing
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Three laws of performance : rewriting the future of your organization and your life

https://libraries.phsa.ca/permalink/catalog18565
Zaffron, Steve;. San Francisco: Jossey-Bass , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
BF481 Z24 2009
Title
Three laws of performance : rewriting the future of your organization and your life
Author
Zaffron, Steve;
Place
San Francisco
Publisher
Jossey-Bass
Year Published
2009
Physical Description
220 p.
Subjects
Leadership
Organizations
ISBN
9780470195598
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
BF481 Z24 2009
c.1 BC Cancer Agency ARHCC Library Available
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Leadership and the new science : discovering order in a chaotic world

https://libraries.phsa.ca/permalink/catalog18569
Wheatley, Margaret J.;. San Francisco: Berrett-Koehler , 2006. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD57.7 W48 2006
Title
Leadership and the new science : discovering order in a chaotic world
Author
Wheatley, Margaret J.;
Edition
3rd ed.
Place
San Francisco
Publisher
Berrett-Koehler
Year Published
2006
Physical Description
218 p. : ill.
Subjects
Leadership
Organizations
Quantum Theory
ISBN
9781576753446
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD57.7 W48 2006
c.1 BC Cancer Agency ARHCC Library Available
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Navigation guide for Chinese-speaking cancer patients and their families (Vancouver Centre)

https://libraries.phsa.ca/permalink/catalog20158

http://www.bccancer.bc.ca/coping-and-support-site/Documents/2011NavigationeGuide.pdf

Kwong, Sandy. Vancouver, BC: BC Cancer Agency. Patient and Family Counselling Services , 2011. 2nd ed. (Booklet, Handout, Online) — 6 copies, 6 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
Call Number
QZ201 B862n 2011
Title
Navigation guide for Chinese-speaking cancer patients and their families (Vancouver Centre)
Author
Kwong, Sandy
Corporate Author
BC Cancer Agency. Patient and Family Counselling Services
Edition
2nd ed.
Place
Vancouver, BC
Publisher
BC Cancer Agency. Patient and Family Counselling Services
Year Published
2011
Physical Description
31 p. ; 28 cm.
Subjects
Neoplasms - therapy
Continuity of Patient Care
Delivery of Health Care
Professional-Patient Relations
Social Support
Patient Advocacy
Patient Education Handout
Patient Care - psychology
Health Services Accessibility
Popular Works
ISBN
9781896624228
Language
English
Chinese
Material Type
Booklet
Handout
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
URL
http://www.bccancer.bc.ca/coping-and-support-site/Documents/2011NavigationeGuide.pdf
Audience
Patient or Public
Recommended
Call Number
QZ201 B862n 2011
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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What top-performing healthcare organizations know : 7 proven steps for accelerating and achieving change

https://libraries.phsa.ca/permalink/catalog20368
Butler, Greg, Caldwell, Chip;. Chicago: HAP , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WX27.1 B98 2009
The need for change and why it isn’t happening -- The characteristics of success -- Organizing for accountability -- Linking strategy and quality -- Creating an environment for change -- Using advanced quality methods -- Seven steps from theory to results.
Title
What top-performing healthcare organizations know : 7 proven steps for accelerating and achieving change
Author
Butler, Greg
Caldwell, Chip;
Place
Chicago
Publisher
HAP
Year Published
2009
Physical Description
130 p. : ill.
Series
American College of Healthcare Executives management series
Subjects
Health facility administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care
Abstract
The need for change and why it isn’t happening -- The characteristics of success -- Organizing for accountability -- Linking strategy and quality -- Creating an environment for change -- Using advanced quality methods -- Seven steps from theory to results.
ISBN
9781567933024
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WX27.1 B98 2009
c.1 BC Cancer Agency ARHCC Library Available
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Practical guide to working with reluctant clients in health and social care

https://libraries.phsa.ca/permalink/catalog20579
Kindred, Maggie;. London: Jessica Kingsley , 2011. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WM30.5 K56 2011
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non- verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings - - Rewards.
Title
Practical guide to working with reluctant clients in health and social care
Author
Kindred, Maggie;
Place
London
Publisher
Jessica Kingsley
Year Published
2011
Physical Description
140 p. : ill.
Subjects
Social Work, Psychiatric
Professional-Patient Relations
Abstract
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non- verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings - - Rewards.
ISBN
9781849051026
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WM30.5 K56 2011
c.1 BC Cancer Agency ARHCC Library Available
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Gendering the health determinants framework : why girls' and women's health matters

https://libraries.phsa.ca/permalink/catalog21915

http://www.whrn.ca/why-girls-and-womens-health-matters-download.php

Benoit, Cecilia, Shumka, Leah; Simon Fraser University [SFU]. Women's Health Research Network. Vancouver: Women's Health Research Network , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W84.4 B4 2009
Title
Gendering the health determinants framework : why girls' and women's health matters
Author
Benoit, Cecilia
Shumka, Leah; Simon Fraser University [SFU]. Women's Health Research Network
Place
Vancouver
Publisher
Women's Health Research Network
Year Published
2009
Physical Description
33 p.
Subjects
Quality Assurance, Health Care
Quality indicators, Health care
Canada
ISBN
9780978351113
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
URL
http://www.whrn.ca/why-girls-and-womens-health-matters-download.php
Audience
Professional
Call Number
W84.4 B4 2009
c.1 BC Cancer Agency ARHCC Library Available
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Hospital-based quality assurance : a starting point for physicians and managers

https://libraries.phsa.ca/permalink/catalog3262
Ottawa, Ont.: Canadian Hospital Association , 1985. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
WX153 H828 1985
Title
Hospital-based quality assurance : a starting point for physicians and managers
Editor
Clemenhagen, Carol
Place
Ottawa, Ont.
Publisher
Canadian Hospital Association
Year Published
1985
Subjects
Quality Assurance, Health Care
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
WX153 H828 1985
c.1 BC Cancer Agency VIC Library Available

Continual improvement handbook : a quick reference guide for tools and concepts

https://libraries.phsa.ca/permalink/catalog3913
Executive Learning, Inc. Brentwood, Tn.: Executive Learning, Inc. , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Call Number
WX153 C762 1993
Title
Continual improvement handbook : a quick reference guide for tools and concepts
Corporate Author
Executive Learning, Inc.
Place
Brentwood, Tn.
Publisher
Executive Learning, Inc.
Year Published
1993
Subjects
Quality Assurance, Health Care
Decision Making
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Audience
Professional
Call Number
WX153 C762 1993
c.1 BC Cancer Agency VIC Library Available

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