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Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience

https://libraries.phsa.ca/permalink/catalog112908
Kenney, Charles. New York, NY: Taylor & Francis Group , 2011. (Book) — 25 copies, 24 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 KEN 2011
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
Title
Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience
Author
Kenney, Charles
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2011
Physical Description
Hardcover: 222 p.
Topics
Lean Leader Development
Abstract
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The Quality Leader by adopting the Toyota Production System as its management method
ISBN
9781563273759
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 KEN 2011
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF Available
Copy 6 BC Children's and Women's Study & Learning Commons REF Available
Copy 7 BC Children's and Women's Study & Learning Commons REF Available
Copy 8 BC Children's and Women's Study & Learning Commons REF Available
Copy 9 BC Children's and Women's Study & Learning Commons REF Available
Copy 10 BC Children's and Women's Study & Learning Commons REF Available
Copy 11 BC Children's and Women's Study & Learning Commons REF Available
Copy 12 BC Children's and Women's Study & Learning Commons REF Available
Copy 13 BC Children's and Women's Study & Learning Commons MISSING Available
Copy 14 BC Children's and Women's Study & Learning Commons REF Available
Copy 15 BC Children's and Women's Study & Learning Commons REF Available
Copy 16 BC Children's and Women's Study & Learning Commons REF Available
Copy 17 BC Children's and Women's Study & Learning Commons Missing
Copy 18 BC Children's and Women's Study & Learning Commons REF Available
Copy 19 BC Children's and Women's Study & Learning Commons REF Available
Copy 20 BC Children's and Women's Study & Learning Commons REF Available
Copy 21 BC Children's and Women's Study & Learning Commons REF Available
Copy 22 BC Children's and Women's Study & Learning Commons REF Available
Copy 23 BC Children's and Women's Study & Learning Commons REF Available
Copy 24 BC Children's and Women's Study & Learning Commons Missing
Copy 25 BC Children's and Women's Study & Learning Commons REF Available
Copy 5 BC Children's and Women's Study & Learning Commons REF On Loan, due July 09, 2015
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://libraries.phsa.ca/permalink/catalog21019
Kenney, Charles. Boca Raton, FL: CRC Press , 2011. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011
Title
Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience
Author
Kenney, Charles
Place
Boca Raton, FL
Publisher
CRC Press
Year Published
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Audience
Professional
Call Number
WX150 K36 2011
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
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