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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://libraries.phsa.ca/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GIN 2004
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Title
The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2004
Physical Description
Paperback: 264 p.
Topics
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GIN 2004
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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The public health memory jogger II: A pocket guide of tools for continuous improvement and effective planning

https://libraries.phsa.ca/permalink/catalog112919
Brassard, Michael, Ritter, Diane. Salem, NH: GOAL/QPC , 2007. (Other) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BRA 2007
"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
Title
The public health memory jogger II: A pocket guide of tools for continuous improvement and effective planning
Author
Brassard, Michael
Ritter, Diane
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2007
Physical Description
Spiral bound pocket Guide: 165 p.
Topics
Lean Leader Development
Abstract
"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
ISBN
9781576811016
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BRA 2007
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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The memory jogger II, healthcare edition: A pocket guide of tools for continuous improvement and effective planning

https://libraries.phsa.ca/permalink/catalog112920
GOAL/QPC. Salem, NH: GOAL/QPC , 2007. (Other) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GOA 2007
A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
Title
The memory jogger II, healthcare edition: A pocket guide of tools for continuous improvement and effective planning
Author
GOAL/QPC
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2007
Physical Description
Spiral bound pocket guide: 162 p.
Topics
Lean Leader Development
Abstract
A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
ISBN
9781576810798
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GOA 2007
Copy 1 BC Children's and Women's Study & Learning Commons MISSING Available
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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://libraries.phsa.ca/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First. (Other) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BRA 2002
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Title
The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place
Salem, NH
Publisher
COAL/QPC
Year Published
2002
Physical Description
Spiral bound pocket guide: 266 p.
Topics
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BRA 2002
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://libraries.phsa.ca/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2003
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Title
Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2003
Physical Description
Hardcover: 386 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2003
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Gygi, Craig, DeCarlo, Neil, Williams, Bruce, Covey, Steven R. (foreword). Indianapolis, IN: Wiley Publishing, Inc. , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GYG 2005
Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
Title
Six sigma for dummies
Author
Gygi, Craig
DeCarlo, Neil
Williams, Bruce
Covey, Steven R. (foreword)
Place
Indianapolis, IN
Publisher
Wiley Publishing, Inc.
Year Published
2005
Physical Description
Softcover: 344 p.
Topics
Lean Leader Development
Abstract
Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
ISBN
9780764567988
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GYG 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://libraries.phsa.ca/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 CAR 1995
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Title
Measuring quality improvement in healthcare: A guide to statistical process control applications
Author
Carey, Raymond G.
Lloyd, Robert C.
Place
New York, NY
Publisher
Quality Resources
Year Published
1995
Physical Description
Softcover: 194 p.
Topics
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 CAR 1995
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Hoshin kanri: Policy deployment for successful TQM

https://libraries.phsa.ca/permalink/catalog120089
Akao, Yoji. Boca Raton, FL: CRC Press , 2004. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 AKA 2004
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Title
Hoshin kanri: Policy deployment for successful TQM
Author
Akao, Yoji
Edition
1st ed.
Place
Boca Raton, FL
Publisher
CRC Press
Year Published
2004
Physical Description
Paperback, 207 p., ill
Topics
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 AKA 2004
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Lean lexicon: A graphical glossary for lean thinkers

https://libraries.phsa.ca/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 MAR 2004
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Title
Lean lexicon: A graphical glossary for lean thinkers
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Year Published
2004
Physical Description
Softcover: 102 p.
Topics
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 MAR 2004
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Statistics without tears: A primer for non-mathematicians

https://libraries.phsa.ca/permalink/catalog112897
Rowntree, Derek. New York, NY: Penguin Group , 1981. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 ROW 1981
This classic book uses words and diagrams, rather than formulas and equations, to help readers understand what statistics is, and how to think statistically.
Title
Statistics without tears: A primer for non-mathematicians
Author
Rowntree, Derek
Place
New York, NY
Publisher
Penguin Group
Year Published
1981
Physical Description
Softcover: 195 p.
Topics
Lean Leader Development
Statistics. Tables. Charts
Abstract
This classic book uses words and diagrams, rather than formulas and equations, to help readers understand what statistics is, and how to think statistically.
ISBN
9780140136326
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 ROW 1981
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Lean solutions: How companies and customers can create value and wealth together

https://libraries.phsa.ca/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOM 2005
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Title
Lean solutions: How companies and customers can create value and wealth together
Author
Womack, James P.
Jones, Daniel T.
Place
New York, NY
Publisher
Free Press
Year Published
2005
Physical Description
Hardcover: 355 p.
Topics
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 WOM 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Lean thinking: Banish waste and create wealth in your corporation

https://libraries.phsa.ca/permalink/catalog112900
Womack, James P., Jones, Daniel T. Toronto, ON: Free Press , 2009. (Book) — 20 copies, 20 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOM 2009
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light …
Title
Lean thinking: Banish waste and create wealth in your corporation
Author
Womack, James P.
Jones, Daniel T.
Place
Toronto, ON
Publisher
Free Press
Year Published
2009
Physical Description
Hardcover: 396 p.
Topics
Lean Leader Development
Abstract
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light of new research and the increasing globalization of manufacturing, and they revisit some of their key case studies (most of which still derive, however, from the automotive, aerospace, and other manufacturing industries).
ISBN
9780743249270
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 WOM 2009
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Lean six sigma in sickness and in health: An integrated enterprise excellence novel

https://libraries.phsa.ca/permalink/catalog112886
Breyfogle, Forrest, Salvekar, Arvind. Austin, TX: Quality Books, Inc. , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BRE 2004
The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, …
Title
Lean six sigma in sickness and in health: An integrated enterprise excellence novel
Author
Breyfogle, Forrest
Salvekar, Arvind
Place
Austin, TX
Publisher
Quality Books, Inc.
Year Published
2004
Physical Description
Softcover: 144 p.
Topics
Lean Leader Development
Abstract
The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, whether they are looking for application of Lean Six Sigma in Healthcare or elsewhere. This format is also useful in allaying the nervousness (and the accompanying loss of productivity) that middle and lower-level managers often experience when a new management initiative is introduced.
ISBN
9780971322219
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BRE 2004
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://libraries.phsa.ca/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 TOU 2010
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable. ; In O…
Title
On the mend: Revolutionizing healthcare to save lives and transform the industry
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2010
Physical Description
Hardcover: 177 p.
Topics
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 TOU 2010
Copy 1 BC Children's and Women's Study & Learning Commons MISSING Available
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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://libraries.phsa.ca/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 BYR 2013
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Title
The lean turnaround: How business leaders use lean principles to create value and transform their company
Author
Byrne, Art
Edition
1st ed.
Place
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Year Published
2013
Physical Description
Hardcover, 201 p., no ill.
Topics
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 BYR 2013
Copy 1 BC Children's and Women's Study and Learning Commons Available
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The toyota way to healthcare excellence: Increase efficiency and improve quality with Lean

https://libraries.phsa.ca/permalink/catalog112895
Black, John R., Miller, David. Chicago, IL: Health Administration Press , 2008. (Book) — 22 copies, 21 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BLA 2008
This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.
Title
The toyota way to healthcare excellence: Increase efficiency and improve quality with Lean
Author
Black, John R.
Miller, David
Place
Chicago, IL
Publisher
Health Administration Press
Year Published
2008
Physical Description
Softcover: 255 p.
Topics
Lean Leader Development
Abstract
This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.
ISBN
9781567932935
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BLA 2008
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Making hospitals work: how to improve patient care while saving everyone's time and hospitals' resources

https://libraries.phsa.ca/permalink/catalog112911
Baker, Marc, Taylor, Ian, Mitchell, Alan. Goodrich, UK: Lean Enterprise Academy Ltd. , 2009. (Book) — 21 copies, 21 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BAK 2009
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
Title
Making hospitals work: how to improve patient care while saving everyone's time and hospitals' resources
Author
Baker, Marc
Taylor, Ian
Mitchell, Alan
Place
Goodrich, UK
Publisher
Lean Enterprise Academy Ltd.
Year Published
2009
Physical Description
Paperback: 168 p.
Topics
Lean Leader Development
Abstract
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
ISBN
978-0955147326
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BAK 2009
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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://libraries.phsa.ca/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012. (Book) — 19 copies, 19 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOR 2012
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Title
Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2012
Physical Description
Hardcover: 161 pages
Topics
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 120 WOR 2012
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