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95 records – page 1 of 2.

Caregiving wife's handbook : caring for your seriously ill husband, caring for yourself

https://libraries.phsa.ca/permalink/catalog21654
Denholm, Diana B. Alameda, CA: Hunter House Publishers , 2012. (Book) — 2 copies, 2 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Victoria Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
BF789 D4 D393 2012
Title
Caregiving wife's handbook : caring for your seriously ill husband, caring for yourself
Author
Denholm, Diana B
Place
Alameda, CA
Publisher
Hunter House Publishers
Year Published
2012
Physical Description
x, 198 p. ; 22 cm
Subjects
Caregivers - psychology
Spouses - psychology
Terminally Ill - psychology
Empathy
Critical Illness
Communication
Popular Works
ISBN
9780897936057
0897936051
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
BF789 D4 D393 2012
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://libraries.phsa.ca/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF698.9 C762 1996
Title
Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively
Author
Contini, Lisa
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF698.9 C762 1996
c.1 BC Cancer Agency VC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://libraries.phsa.ca/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book, CD) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.1
Title
Talking tools I : better physician-patient communication for better patient outcomes
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.1
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Care and keeping of customers : a treasury of facts, tips, and proven techniques for keeping your customers coming back!

https://libraries.phsa.ca/permalink/catalog15873
Lantz, Roy. Mission, KS: SkillPath Publications , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HF5415.3 L296 1995
Title
Care and keeping of customers : a treasury of facts, tips, and proven techniques for keeping your customers coming back!
Author
Lantz, Roy
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
1995
Physical Description
81 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Consumer Satisfaction
Interpersonal Relations
Communication
Attitude
Public Relations
ISBN
9781572940079
1572940077
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HF5415.3 L296 1995
c.1 BC Cancer Agency VC Library Available
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Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results

https://libraries.phsa.ca/permalink/catalog19765

http://www.fhi360.org/resource/communications-handbook-clinical-trials-strategies-tips-and-tools-manage-controversy-convey

http://www.fhi360.org/sites/default/files/media/documents/Communications%20Handbook%20for%20Clinical%20Trials.pdf

Robinson, Elizabeth T. Washington, DC: Family Health International , 2010. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results
Author
Robinson, Elizabeth T
Place
Washington, DC
Publisher
Family Health International
Year Published
2010
Subjects
Communication
Clinical Trials as Topic
Public Relations
Handbooks
ISBN
1933702575
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.fhi360.org/resource/communications-handbook-clinical-trials-strategies-tips-and-tools-manage-controversy-convey
http://www.fhi360.org/sites/default/files/media/documents/Communications%20Handbook%20for%20Clinical%20Trials.pdf
Audience
Professional
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You just don't understand : women and men in conversation

https://libraries.phsa.ca/permalink/catalog14348
Tannen, Deborah. New York, NY: Quill , 2001. 1st Quill ed. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VIC Pain & Symptom Management/Palliative Care
Title
You just don't understand : women and men in conversation
Alternate Title
Women and men in conversation
Author
Tannen, Deborah
Edition
1st Quill ed.
Place
New York, NY
Publisher
Quill
Year Published
2001
Physical Description
342 p. ; 24 cm.
Subjects
Interpersonal Relations
Communication
Interpersonal Communications
ISBN
0060959622
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VIC Pain & Symptom Management/Palliative Care
Audience
Professional
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Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage

https://libraries.phsa.ca/permalink/catalog120439
Goldberg, Stan. Lanham, MD: Rowman & Littlefield , 2016. (Book) — 6 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 G618 2016
Title
Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage
Author
Goldberg, Stan
Place
Lanham, MD
Publisher
Rowman & Littlefield
Year Published
2016
Physical Description
xi, 199 p. ; 23 cm.
Subjects
Neoplasms - psychology
Communication
Caregivers - psychology
Emotional Adjustment
Terminal Care
Patient Comfort
Compassion
Empathy
Helping Behavior
Interpersonal Relations
Popular Works
ISBN
9780810895867
0810895862
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 G618 2016
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library On Loan, due October 24, 2019
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Final gifts : understanding the special awareness, needs and communications of the dying

https://libraries.phsa.ca/permalink/catalog8540
Callanan, Maggie, Kelley, Patricia. Toronto, ON: Bantam Books , 1992. (Book) — 17 copies, 17 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
CN Pain & Symptom Management/Palliative Care
Call Number
BF789 C156 1992
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
Title
Final gifts : understanding the special awareness, needs and communications of the dying
Author
Callanan, Maggie
Kelley, Patricia
Place
Toronto, ON
Publisher
Bantam Books
Year Published
1992
Subjects
Death
Attitude to Death
Terminal Care - psychology
Communication
Interpersonal Relations
Popular Works
Abstract
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
ISBN
9781451667257
9780553378764
0553378767
0553561391
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
CN Pain & Symptom Management/Palliative Care
Audience
Patient or Public
Recommended
Call Number
BF789 C156 1992
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.2 BC Cancer Agency CSI Cancer Info Ctr Available
c.3 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.2 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.3 BC Cancer Agency VC Library Available
c.4 BC Cancer Agency VC Library Missing
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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Communicating with your patients : skills for building rapport

https://libraries.phsa.ca/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 H666 2000
Title
Communicating with your patients : skills for building rapport
Author
Hinz, Christine A
Place
Chicago, Ill.
Publisher
American Medical Association
Year Published
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 H666 2000
c.1 BC Cancer Agency VC Library Available
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Childhood cancer : a guide for families

https://libraries.phsa.ca/permalink/catalog21212

http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc

Canadian Cancer Society. Toronto, ON: Canadian Cancer Society , 2009. (Booklet, Handout, Online) — 1 copy, 1 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
QZ201 C212 2009
Title
Childhood cancer : a guide for families
Corporate Author
Canadian Cancer Society
Place
Toronto, ON
Publisher
Canadian Cancer Society
Year Published
2009
Physical Description
148 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Child
Adolescent
Communication
Parent-Child Relations
Family Relations
Adaptation, Psychological
Popular Works
Language
English
Material Type
Booklet
Handout
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc
Audience
Patient or Public
Recommended
Call Number
QZ201 C212 2009
c.1 BC Cancer Agency VC Library Available

Health literacy in nursing: Providing person-centered care

https://libraries.phsa.ca/permalink/catalog114721
Parnell, Terri Ann. New York, NY: Springer Publishing Company, LLC , 2015. 1st ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JC 530 PAR 2015
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Title
Health literacy in nursing: Providing person-centered care
Author
Parnell, Terri Ann
Edition
1st ed.
Place
New York, NY
Publisher
Springer Publishing Company, LLC
Year Published
2015
Physical Description
Paperback, 302 p., ill.
Topics
Nursing
Nursing Education
Communication
Nurse Practitioners
Abstract
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.
Key Features:
Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners
Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education
Includes guidelines for improving health literacy according to increasingly evolving regulatory standards
Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills
Addresses both oral and written communication strategies
ISBN
9780826161727
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF JC 530 PAR 2015
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Physician's guide to pain and symptom management in cancer patients

https://libraries.phsa.ca/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014
Title
Physician's guide to pain and symptom management in cancer patients
Author
Abrahm, Janet L
Edition
3rd ed.
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
QZ266 A159p 2014
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Physician's guide to pain and symptom management in cancer patients

https://libraries.phsa.ca/permalink/catalog14671
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2005. 2nd ed. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WL700 A159p 2005
Title
Physician's guide to pain and symptom management in cancer patients
Author
Abrahm, Janet L
Edition
2nd ed.
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2005
Subjects
Neoplasms - complications - therapy
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
ISBN
0801881013
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WL700 A159p 2005
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://libraries.phsa.ca/permalink/catalog16543

http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf

Vancouver, BC: British Columbia Psychogeriatric Association , 2008. (Book, Online) — 8 copies, 8 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
Call Number
QZ200 P95m 2008
Title
Promoting seniors mental health in cancer care : a guide for front-line care providers
Editor
MacCourt, Penny
Place
Vancouver, BC
Publisher
British Columbia Psychogeriatric Association
Year Published
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
URL
http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf
Audience
Professional
Call Number
QZ200 P95m 2008
c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency CSI PFCS Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available

Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals

https://libraries.phsa.ca/permalink/catalog20189
Ali, Val, Audet-Lapointe, Marika. Toronto, ON: Elsevier Canada , 2008. (Booklet) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 A398 2008
Title
Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals
Author
Ali, Val
Audet-Lapointe, Marika
Place
Toronto, ON
Publisher
Elsevier Canada
Year Published
2008
Physical Description
20 p. ; 21 cm.
Series
New horizons in oncology
Subjects
Communication
Physician-Patient Relations
Neoplasms - drug therapy
Patient Education as Topic
ISBN
9781897422496
1897422490
Language
English
Material Type
Booklet
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 A398 2008
c.1 BC Cancer Agency VC Library Available
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How to break bad news : a guide for health care professionals

https://libraries.phsa.ca/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. Toronto, ON: University of Toronto Press | Johns Hopkins University Press , 1992. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
VIC Pain & Symptom Management/Palliative Care
Surrey Library
FVC PFCS
CSI PFCS
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992
Title
How to break bad news : a guide for health care professionals
Author
Buckman, Robert
Kason, Yvonne
Place
Toronto, ON
Publisher
University of Toronto Press
Johns Hopkins University Press
Year Published
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
VIC Pain & Symptom Management/Palliative Care
Surrey Library
FVC PFCS
CSI PFCS
Kelowna Cancer Info Ctr
Audience
Professional
Call Number
W62 B925h 1992
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Coping with the emotional impact of cancer : become an active patient and take charge of your treatment

https://libraries.phsa.ca/permalink/catalog20759
Fiore, Neil A. Point Richmond, CA: Bay Tree Publishing , 2009. (Book) — 7 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 F518c 2009
Title
Coping with the emotional impact of cancer : become an active patient and take charge of your treatment
Author
Fiore, Neil A
Place
Point Richmond, CA
Publisher
Bay Tree Publishing
Year Published
2009
Physical Description
xv, 202 p. ; 23 cm.
Subjects
Neoplasms - psychology
Adaptation, Psychological
Communication
Interpersonal Relations
Popular Works
ISBN
9780980175837
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 F518c 2009
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer Info Ctr Missing
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr On Loan, due June 27, 2019
c.1 BC Cancer Agency VC Library On Loan, due October 11, 2019
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Caring for loved ones at home : an illustrated, easy to follow guide to short or long-term care

https://libraries.phsa.ca/permalink/catalog9856
Van Bommel, Harry. Scarborough, Ont.: Resources Supporting Family and Community Legacies Inc. , 1999. (Book) — 6 copies, 6 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ266 V217 1999
Title
Caring for loved ones at home : an illustrated, easy to follow guide to short or long-term care
Author
Van Bommel, Harry
Place
Scarborough, Ont.
Publisher
Resources Supporting Family and Community Legacies Inc.
Year Published
1999
Physical Description
120 p, : ill. ; 21 cm.
Subjects
Home Nursing
Family Relations
Caregivers
Self Care
Physician-Patient Relations
Communication
Popular Works
ISBN
1553070003
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ266 V217 1999
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://libraries.phsa.ca/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Surrey Library
Call Number
PN4121 H739 2000
Title
High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring
Author
Holliday, Micki
Place
Shawnee Mission, KS
Publisher
National Press Publications
Year Published
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Library
Audience
Professional
Call Number
PN4121 H739 2000
c.1 BC Cancer Agency FVC Library Available
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Saying hello : getting your group started

https://libraries.phsa.ca/permalink/catalog4659
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HM131 H325 1989
Title
Saying hello : getting your group started
Author
Hart, Lois B
Edition
2nd ed.
Place
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Year Published
1989
Physical Description
xvii, 166 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652016
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HM131 H325 1989
c.1 BC Cancer Agency VC Library Available
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How to help your friend with cancer

https://libraries.phsa.ca/permalink/catalog21861
Fullbright, Colleen Dolan. Atlanta, GA: American Cancer Society , 2015. (Book) — 5 copies, 4 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 F965 2015
Title
How to help your friend with cancer
Author
Fullbright, Colleen Dolan
Place
Atlanta, GA
Publisher
American Cancer Society
Year Published
2015
Physical Description
xvii, 99 p. ; 21 cm.
Subjects
Neoplasms - psychology
Breast Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Popular Works
Helping Behavior
ISBN
9781604432244
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 F965 2015
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library On Loan, due October 30, 2019
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Living a healthy life with chronic conditions : for ongoing physical and mental health conditions

https://libraries.phsa.ca/permalink/catalog120237
Boulder, CO: Bull Publishing Company , 2007. Canadian 3rd ed. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WT500 L785 2007
Title
Living a healthy life with chronic conditions : for ongoing physical and mental health conditions
Editor
Lorig, Kate
McGowan, Patrick
LaBossiere Huebner, Trude
Edition
Canadian 3rd ed.
Place
Boulder, CO
Publisher
Bull Publishing Company
Year Published
2007
Physical Description
viii, 421 p. : ill. ; 28 cm
Subjects
Chronic Disease - prevention & control
Medicine
Heart Diseases
Self Care
Exercise
Communication
Problem Solving
Mind-Body and Relaxation Techniques
Popular Works
ISBN
9781933503080
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Patient or Public
Call Number
WT500 L785 2007
c.1 BC Cancer Agency VC Library Available
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Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://libraries.phsa.ca/permalink/catalog120268
Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
PN4121 A159 2016
Title
Speaking up without freaking out : 50 techniques for confident and compelling presenting
Alternate Title
Speaking up without freaking out : fifty techniques for confident and compelling presenting
Author
Abrahams, Matt
Edition
3rd ed.
Place
Dubuque, IA
Publisher
Kendall Hunt Publishing Company
Year Published
[2016]
Physical Description
xi, 164 p. : ill. ; 19 cm.
Subjects
Speech
Public Speaking
Anxiety - prevention & control
Communication
Professionalism
ISBN
9781465290472
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
PN4121 A159 2016
c.1 BC Cancer Agency VC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://libraries.phsa.ca/permalink/catalog121022

https://www.r2library.com/Resource/Title/1635930162

Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2018. 2nd ed. (Book, Ebook) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Internet
Call Number
QZ200 K19b 2018
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Title
Breaking the silence on cancer and sexuality : a handbook for healthcare providers
Author
Katz, Anne
Edition
2nd ed.
Place
Pittsburgh, PA
Publisher
Oncology Nursing Society
Year Published
2018
Physical Description
ix, 293 p. : ill. ; 23 cm.
Series
R2 Library
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
1635930162
9781635930160
9781635930177
Language
English
Material Type
Book
Ebook
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Internet
URL
https://www.r2library.com/Resource/Title/1635930162
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
Call Number
QZ200 K19b 2018
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency CSI Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://libraries.phsa.ca/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Kelowna Library
CSI Patient Support Clinic
Abbotsford Library
AC Patient Support Clinic
Call Number
QZ200 K19b 2007
Title
Breaking the silence on cancer and sexuality : a handbook for healthcare providers
Author
Katz, Anne
Place
Pittsburgh, PA
Publisher
Oncology Nursing Society
Year Published
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Kelowna Library
CSI Patient Support Clinic
Abbotsford Library
AC Patient Support Clinic
Audience
Professional
Call Number
QZ200 K19b 2007
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue

https://libraries.phsa.ca/permalink/catalog15832
Thomas, Jack E, Keith, Robert L. New York, NY: Thieme Medical Publishers , 2005. 4th ed. (Book) — 6 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Call Number
WV500 T458 2005
Title
Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue
Author
Thomas, Jack E
Keith, Robert L
Edition
4th ed.
Place
New York, NY
Publisher
Thieme Medical Publishers
Year Published
2005
Physical Description
x, 127 p. : ill. ; 25 cm.
Subjects
Laryngectomy - rehabilitation
Adaptation, Psychological
Laryngeal Neoplasms
Tracheostomy - rehabilitation
Tongue Neoplasms
Speech Therapy
Communication
Popular Works
ISBN
9781588902948
1588902943
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WV500 T458 2005
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr On Loan, due October 15, 2019
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Communication for nurses : how to prevent harmful events and promote patient safety

https://libraries.phsa.ca/permalink/catalog19923

http://www.r2library.com/marc_frame.aspx?ResourceID=2007

Schuster, Pamela McHugh, Nykolyn, Linda. Phildelphia, PA: F.A. Davis Company , 2010. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Title
Communication for nurses : how to prevent harmful events and promote patient safety
Author
Schuster, Pamela McHugh
Nykolyn, Linda
Place
Phildelphia, PA
Publisher
F.A. Davis Company
Year Published
2010
Series
R2 Library
Subjects
Nurse-Patient Relations
Communication
Patient Care Management
Safety Management
Medical Errors - prevention & control
ISBN
9780803620803
0803620802
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://www.r2library.com/marc_frame.aspx?ResourceID=2007
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Only 10 seconds to care : help and hope for busy clinicians

https://libraries.phsa.ca/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
VC 5th Floor
Kelowna Library
CSI Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Abbotsford Library
AC Patient Support Clinic
Call Number
W62 H295 2009
Title
Only 10 seconds to care : help and hope for busy clinicians
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place
Philadelphia, PA
Publisher
ACP Press
Year Published
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
VC 5th Floor
Kelowna Library
CSI Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Abbotsford Library
AC Patient Support Clinic
Audience
Professional
Call Number
W62 H295 2009
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Effective listening skills : trainer's guide

https://libraries.phsa.ca/permalink/catalog9637
Godfrey, Gillian. Ely, Cambridgeshire: Renman Limited , 1992. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 G583 1992
Title
Effective listening skills : trainer's guide
Author
Godfrey, Gillian
Place
Ely, Cambridgeshire
Publisher
Renman Limited
Year Published
1992
Subjects
Auditory Perception
Attention
Communication
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 G583 1992
c.1 BC Cancer Agency VC Library Available

Communication patterns and marital satisfaction of couples when wives are undergoing initial cycles of chemotherapy for metastatic breast cancer : a qualitative study

https://libraries.phsa.ca/permalink/catalog14616
Filek-Vitkay, Jennifer Michelle. San Diego, CA: Alliant International University , 2004. (Book, Thesis) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WP870 F481 2004
Title
Communication patterns and marital satisfaction of couples when wives are undergoing initial cycles of chemotherapy for metastatic breast cancer : a qualitative study
Author
Filek-Vitkay, Jennifer Michelle
Place
San Diego, CA
Publisher
Alliant International University
Year Published
2004
Subjects
Breast Neoplasms - psychology
Communication
Patients - psychology
Social Support
Spouses
Neoplasm Metastasis
Language
English
Material Type
Book
Thesis
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WP870 F481 2004
c.1 BC Cancer Agency VC Library Available

Field guide to the difficult patient interview

https://libraries.phsa.ca/permalink/catalog14662
Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, Pa.: Lippincott Williams & Wilkins , 2004. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 P719 2004
Title
Field guide to the difficult patient interview
Author
Platt, Frederic W
Gordon, Geoffrey H
Edition
2nd ed.
Place
Philadelphia, Pa.
Publisher
Lippincott Williams & Wilkins
Year Published
2004
Subjects
Physician-Patient Relations
Communication
Medical History Taking - methods
ISBN
0781747740
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 P719 2004
c.1 BC Cancer Agency VC Library Available
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Field guide to the difficult patient interview

https://libraries.phsa.ca/permalink/catalog2225
Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, Pa.: Lippincott Williams & Wilkins , 1999. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 P719 1999
Title
Field guide to the difficult patient interview
Author
Platt, Frederic W
Gordon, Geoffrey H
Place
Philadelphia, Pa.
Publisher
Lippincott Williams & Wilkins
Year Published
1999
Subjects
Physician-Patient Relations
Communication
ISBN
0781720443
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 P719 1999
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
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Guide to developing health education material

https://libraries.phsa.ca/permalink/catalog18780
Noble, David, Hansen, Stephen. Vancouver, BC: BC Cancer Agency , 2001. (Booklet) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WA590 B862g 2001
Includes: "British Columbia Cancer Agency Policy : Patient Education Resources Policy # III-10" and "Patient Education Resource Approval Form"
Title
Guide to developing health education material
Author
Noble, David
Hansen, Stephen
Corporate Author
BC Cancer Agency
Place
Vancouver, BC
Publisher
BC Cancer Agency
Year Published
2001
Subjects
Patient Education as Topic
Health Education
Writing - standards
Teaching Materials
Communication
Comprehension
Guideline
Unpublished Works
Pamphlets
Abstract
Includes: "British Columbia Cancer Agency Policy : Patient Education Resources Policy # III-10" and "Patient Education Resource Approval Form"
Language
English
Material Type
Booklet
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WA590 B862g 2001
c.1 BC Cancer Agency VC Library Available

Health literacy from A to Z : practical ways to communicate your health message

https://libraries.phsa.ca/permalink/catalog13953
Osborne, Helen. Sudbury, Ma.: Jones and Bartlett , .2005. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2005
Title
Health literacy from A to Z : practical ways to communicate your health message
Author
Osborne, Helen
Place
Sudbury, Ma.
Publisher
Jones and Bartlett
Year Published
.2005
Physical Description
xx, 293 p. : ill. ; 23 cm.
Subjects
Health Education
Patient Education
Communication
ISBN
0763745502 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
WA590 O81 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Spouse to spouse : what it's like when your partner has cancer

https://libraries.phsa.ca/permalink/catalog16480
Nessim, Susan. Los Angeles, CA: Susan Nessim Keeney/Cancervive , 1999. (Video, DVD) — 5 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ200 S765 1999
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 mi…
Title
Spouse to spouse : what it's like when your partner has cancer
Author
Nessim, Susan
Corporate Author
Cancervive
Place
Los Angeles, CA
Publisher
Susan Nessim Keeney/Cancervive
Year Published
1999
Physical Description
17 minutes
Subjects
Spouses
Social Support
Neoplasms - psychology
Communication
Interpersonal Relations
Popular Works
Abstract
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 minute documentary will help spouses of people with cancer articulate difficult feelings and encourage greater communication between partners.
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
QZ200 S765 1999
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Library AV Room Available
c.2 BC Cancer Agency VC Library AV Room Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available

Health literacy from A to Z : practical ways to communicate your health message

https://libraries.phsa.ca/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011
Title
Health literacy from A to Z : practical ways to communicate your health message
Author
Osborne, Helen
Place
Burlington, MA
Publisher
Jones and Bartlett Learning
Year Published
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
WA590 O81 2011
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://libraries.phsa.ca/permalink/catalog20906
Osborne, Helen;. Burlington: Jones & Bartlett Learning , [2012]. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WA590 O81 2012
Title
Health literacy from A to Z : practical ways to communicate your health message
Author
Osborne, Helen;
Edition
2nd ed.
Place
Burlington
Publisher
Jones & Bartlett Learning
Year Published
[2012]
Physical Description
256 p. : ill.
Subjects
Health Literacy
Communication
ISBN
9781449600532
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WA590 O81 2012
c.1 BC Cancer Agency ARHCC Library Available
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Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 75 RUN 2012
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Title
Perfect phrases for icebreakers
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Year Published
2012
Physical Description
Paperback, 164 p., no ill
Topics
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 75 RUN 2012
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Kushner, Michael. Foster City, Ca.: IDG Books Worldwide, Inc. , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX150 K97 1999
Title
Public speaking for dummies
Author
Kushner, Michael
Place
Foster City, Ca.
Publisher
IDG Books Worldwide, Inc.
Year Published
1999
Subjects
Speech
Communication
ISBN
764551590
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX150 K97 1999
c.1 BC Cancer Agency VC Library Available
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Group power II : a manager's guide to conducting regular meetings

https://libraries.phsa.ca/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2
Title
Group power II : a manager's guide to conducting regular meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
c.1 BC Cancer Agency VC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://libraries.phsa.ca/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.23 K29 2009
Title
IFRAME : a manager's guide to critically balanced thinking
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Year Published
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.23 K29 2009
c.1 BC Cancer Agency VC Library Available
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Skills for communicating with patients

https://libraries.phsa.ca/permalink/catalog15997
Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. Abingdon, Oxon: Radcliffe Medical Press , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 S587 1998
Title
Skills for communicating with patients
Author
Silverman, Jonathan
Kurtz, Suzanne
Draper, Juliet
Place
Abingdon, Oxon
Publisher
Radcliffe Medical Press
Year Published
1998
Physical Description
xxi, 173 p. ; 25 cm.
Subjects
Physician-Patient Relations
Communication
Teaching
ISBN
1857751892
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 S587 1998
c.1 BC Cancer Agency VC Library Available
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Group power 1 : a manager's guide to using task-force meetings

https://libraries.phsa.ca/permalink/catalog7893
Daniels, William R. San Diego, CA: University Associates, Inc. , 1986. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1986 v.1
Title
Group power 1 : a manager's guide to using task-force meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1986
Physical Description
vi, 94 p. : ill. ; 23 cm.
Subjects
Communication
Total Quality Management
Education
Group Processes
ISBN
0883900327
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1986 v.1
c.1 BC Cancer Agency VC Library Available
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Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF698.9 S381 1995
Title
Putting anger to work for you
Author
Schroeder, Ruth
Schroeder, Joel
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF698.9 S381 1995
c.1 BC Cancer Agency VC Library Available
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Communication skills for the healthcare professional

https://libraries.phsa.ca/permalink/catalog20242
McCorry, Laurie Kelly, Mason, Jeff;. Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins, , 2011. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W18.2 M32 2011
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic co…
Title
Communication skills for the healthcare professional
Author
McCorry, Laurie Kelly
Mason, Jeff;
Place
Philadelphia
Publisher
Wolters Kluwer Health/Lippincott Williams & Wilkins,
Year Published
2011
Physical Description
251 p. : ill.
Subjects
Communication
Professional-Patient Relations
Allied Health Personnel
Abstract
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
ISBN
9781582558141
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W18.2 M32 2011
c.1 BC Cancer Agency ARHCC Library Available
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Communication toolkit for health care professionals

https://libraries.phsa.ca/permalink/catalog20535
Vancouver Island Health Authority. Victoria, BC: Vancouver Island Health Authority. MultiMedia Services , 2011. (Video, DVD) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
WA590 C734 2011
Evidence-based communication : dispelling the myths ; Using questions effectively ; Achieving mutual understanding : grounding in communication
Title
Communication toolkit for health care professionals
Corporate Author
Vancouver Island Health Authority
Place
Victoria, BC
Publisher
Vancouver Island Health Authority. MultiMedia Services
Year Published
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
WA590 C734 2011
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency SUR Library Available

Interpersonal relationships : professional communication skills for nurses

https://libraries.phsa.ca/permalink/catalog21091
Arnold, Elizabeth, Boggs, Kathleen Underman;. St. Louis: Saunders-Elsevier , 2007. 5th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY87 A753 2007
Title
Interpersonal relationships : professional communication skills for nurses
Author
Arnold, Elizabeth
Boggs, Kathleen Underman;
Edition
5th ed.
Place
St. Louis
Publisher
Saunders-Elsevier
Year Published
2007
Physical Description
530 p. : ill.
Subjects
Interprofessional Relations
Nurse-Patient Relations
Communication
ISBN
9781416029137
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY87 A753 2007
c.1 BC Cancer Agency ARHCC Library Available
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Therapeutic communication for health care professionals

https://libraries.phsa.ca/permalink/catalog120370

https://www.r2library.com/Resource/Title/1305574613

Tamparo, Carol, Lindh, Wilburta. Boston, MA: Delmar Cengage Learning , 2017. 4th ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Table of Contents: ; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- T…
Title
Therapeutic communication for health care professionals
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place
Boston, MA
Publisher
Delmar Cengage Learning
Year Published
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
https://www.r2library.com/Resource/Title/1305574613
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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5S for the office: Organizing the workplace to eliminate waste

https://libraries.phsa.ca/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Title
5S for the office: Organizing the workplace to eliminate waste
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2006
Physical Description
Paperback, 188 p., ill
Topics
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Copy 1 BC Children's and Women's Study and Learning Commons Available
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An emotionally focused workbook for couples : the two of us

https://libraries.phsa.ca/permalink/catalog120505
Kallos-Lilly, Veronica, Fitzgerald, Jennifer. New York, NY: Routledge , 2015. (Book) — 5 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Call Number
WM430.5.M3 K14 2015
Title
An emotionally focused workbook for couples : the two of us
Author
Kallos-Lilly, Veronica
Fitzgerald, Jennifer
Place
New York, NY
Publisher
Routledge
Year Published
2015
Physical Description
190 p. ; 28 cm.
Subjects
Marital Therapy
Couples therapy
Emotion-Focused Therapy
Interpersonal Relations
Communication
Spouses
Counseling
Popular Works
ISBN
9780415742481
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WM430.5.M3 K14 2015
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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