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58 records – page 1 of 2.

Field guide to the difficult patient interview

https://libraries.phsa.ca/permalink/catalog2225
Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, Pa.: Lippincott Williams & Wilkins , 1999. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 P719 1999
Title
Field guide to the difficult patient interview
Author
Platt, Frederic W
Gordon, Geoffrey H
Place
Philadelphia, Pa.
Publisher
Lippincott Williams & Wilkins
Year Published
1999
Subjects
Physician-Patient Relations
Communication
ISBN
0781720443
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 P719 1999
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
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Medical interview : the three-function approach

https://libraries.phsa.ca/permalink/catalog21457
Cole, Steven A, Bird, Julian. St. Louis, Mo: Mosby , 2000. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WB290 C689 2000
Title
Medical interview : the three-function approach
Author
Cole, Steven A
Bird, Julian
Edition
2nd ed.
Place
St. Louis, Mo
Publisher
Mosby
Year Published
2000
Physical Description
xxiv, 295 p. : ill. ; 23 cm.
Subjects
Medical History Taking
Physician-Patient Relations
Communication
ISBN
9780815119920
0815119925
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WB290 C689 2000
c.1 BC Cancer Agency VC Library Available
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Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage

https://libraries.phsa.ca/permalink/catalog120439
Goldberg, Stan. Lanham, MD: Rowman & Littlefield , 2016. (Book) — 6 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 G618 2016
Title
Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage
Author
Goldberg, Stan
Place
Lanham, MD
Publisher
Rowman & Littlefield
Year Published
2016
Physical Description
xi, 199 p. ; 23 cm.
Subjects
Neoplasms - psychology
Communication
Caregivers - psychology
Emotional Adjustment
Terminal Care
Patient Comfort
Compassion
Empathy
Helping Behavior
Interpersonal Relations
Popular Works
ISBN
9780810895867
0810895862
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 G618 2016
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library On Loan, due October 24, 2019
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Physician's guide to pain and symptom management in cancer patients

https://libraries.phsa.ca/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014
Title
Physician's guide to pain and symptom management in cancer patients
Author
Abrahm, Janet L
Edition
3rd ed.
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
QZ266 A159p 2014
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Physician's guide to pain and symptom management in cancer patients

https://libraries.phsa.ca/permalink/catalog14671
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2005. 2nd ed. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WL700 A159p 2005
Title
Physician's guide to pain and symptom management in cancer patients
Author
Abrahm, Janet L
Edition
2nd ed.
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2005
Subjects
Neoplasms - complications - therapy
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
ISBN
0801881013
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WL700 A159p 2005
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Difficult conversations: How to discuss what matters most

https://libraries.phsa.ca/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010. (Book) — 1 copy, 0 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF CF 100 STO 2010
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Title
Difficult conversations: How to discuss what matters most
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place
New York, NY
Publisher
Penguin Books
Year Published
2010
Physical Description
Softcover, 352 p.
Topics
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF CF 100 STO 2010
Copy 1 BC Children's and Women's Study & Learning Commons Missing On Loan, due December 13, 2016
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Communication with the cancer patient : information and truth

https://libraries.phsa.ca/permalink/catalog590
New York Academy of Sciences. New York, N.Y.: New York Academy of Sciences , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
Q11 N5 1997 v.809
Title
Communication with the cancer patient : information and truth
Corporate Author
New York Academy of Sciences
Editor
Surbone, Antonella
Zwitter, Matjaz
Place
New York, N.Y.
Publisher
New York Academy of Sciences
Year Published
1997
Series
Annals of the New York Academy of Sciences 809
Subjects
Truth Disclosure
Communication
Physician-Patient Relations
Neoplasms - psychology
ISBN
089766986X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
Q11 N5 1997 v.809
c.1 BC Cancer Agency VC Library Available
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Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals

https://libraries.phsa.ca/permalink/catalog20189
Ali, Val, Audet-Lapointe, Marika. Toronto, ON: Elsevier Canada , 2008. (Booklet) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 A398 2008
Title
Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals
Author
Ali, Val
Audet-Lapointe, Marika
Place
Toronto, ON
Publisher
Elsevier Canada
Year Published
2008
Physical Description
20 p. ; 21 cm.
Series
New horizons in oncology
Subjects
Communication
Physician-Patient Relations
Neoplasms - drug therapy
Patient Education as Topic
ISBN
9781897422496
1897422490
Language
English
Material Type
Booklet
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 A398 2008
c.1 BC Cancer Agency VC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://libraries.phsa.ca/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009
Title
How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
Author
Gallagher, Richard S.
Place
New York, NY
Publisher
AMACOM
Year Published
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 G162 2009
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://libraries.phsa.ca/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010. (Book, DVD) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010
Some "can’t go wrong" tips ; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol ; Managing conflict and escalation : the HARD protocol ; Giving information effectively : the SAFER protocol ; Requesting autopsy or organ donation ; Conclusion : putting it all together an…
Title
Practical plans for difficult conversations in medicine : strategies that work in breaking bad news
Author
Buckman, Robert
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Audience
Professional
Call Number
W62 B925p 2010
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://libraries.phsa.ca/permalink/catalog114497

http://www.r2library.com/Resource/Title/1630910465

Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access whle on a network computer, try again.
Title
Patient practitioner interaction : an experiential manual for developing the art of health care
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place
Thorofare, NJ
Publisher
Slack Incorporated
Year Published
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://www.r2library.com/Resource/Title/1630910465
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access whle on a network computer, try again.
Audience
Professional
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Coping with the emotional impact of cancer : become an active patient and take charge of your treatment

https://libraries.phsa.ca/permalink/catalog20759
Fiore, Neil A. Point Richmond, CA: Bay Tree Publishing , 2009. (Book) — 7 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 F518c 2009
Title
Coping with the emotional impact of cancer : become an active patient and take charge of your treatment
Author
Fiore, Neil A
Place
Point Richmond, CA
Publisher
Bay Tree Publishing
Year Published
2009
Physical Description
xv, 202 p. ; 23 cm.
Subjects
Neoplasms - psychology
Adaptation, Psychological
Communication
Interpersonal Relations
Popular Works
ISBN
9780980175837
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 F518c 2009
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer Info Ctr Missing
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr On Loan, due June 27, 2019
c.1 BC Cancer Agency VC Library On Loan, due October 11, 2019
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deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Concise reasons, tips & methods for making patient engagement effective. ; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatie…
Title
Let patients help!
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Year Published
2013
Physical Description
Paperback, 80 p., no ill
Topics
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Cassell, Eric J. Cambridge, Ma.: MIT Press , 1985. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
HV47 C165 1985
Title
Talking with patients
Author
Cassell, Eric J
Place
Cambridge, Ma.
Publisher
MIT Press
Year Published
1985
Subjects
Communication
Physician-Patient Relations
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
HV47 C165 1985
c.1 v.1 BC Cancer Agency VIC Library Available
c.1 v.2 BC Cancer Agency VIC Library Available

Health professional and patient interaction

https://libraries.phsa.ca/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. St Louis, MO: Elsevier Saunders , 2014. 8th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W21 P986 2014
Title
Health professional and patient interaction
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place
St Louis, MO
Publisher
Elsevier Saunders
Year Published
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W21 P986 2014
c.1 BC Cancer Agency VC Library Available
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Skills for communicating with patients

https://libraries.phsa.ca/permalink/catalog15997
Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. Abingdon, Oxon: Radcliffe Medical Press , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 S587 1998
Title
Skills for communicating with patients
Author
Silverman, Jonathan
Kurtz, Suzanne
Draper, Juliet
Place
Abingdon, Oxon
Publisher
Radcliffe Medical Press
Year Published
1998
Physical Description
xxi, 173 p. ; 25 cm.
Subjects
Physician-Patient Relations
Communication
Teaching
ISBN
1857751892
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 S587 1998
c.1 BC Cancer Agency VC Library Available
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Health professional and patient interaction

https://libraries.phsa.ca/permalink/catalog10893
Purtilo, Ruth, Haddad, Amy. Philadelphia, Pa.: W.B. Saunders Company , 2002. 6th ed. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
School of Radiation Therapy
Title
Health professional and patient interaction
Author
Purtilo, Ruth
Haddad, Amy
Edition
6th ed.
Place
Philadelphia, Pa.
Publisher
W.B. Saunders Company
Year Published
2002
Subjects
Professional-Patient Relations
Communication
ISBN
0721692974
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
School of Radiation Therapy
Audience
Professional
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Ethical issues in cancer patient care

https://libraries.phsa.ca/permalink/catalog16077
New York, NY: Springer , 2008. 2nd ed. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
QZ266 E84 2008
Title
Ethical issues in cancer patient care
Editor
Angelos, Peter
Edition
2nd ed.
Place
New York, NY
Publisher
Springer
Year Published
2008
Physical Description
xii, 258 p. ; 25 cm.
Series
Cancer treatment and research 140
Subjects
Ethics, Medical
Neoplasms - therapy
Physician-Patient Relations
Communication
Truth Disclosure
Palliative Care
ISBN
9780387736389
0387736387
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Audience
Professional
Call Number
QZ266 E84 2008
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://libraries.phsa.ca/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book, CD) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.1
Title
Talking tools I : better physician-patient communication for better patient outcomes
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.1
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Communicating with your patients : skills for building rapport

https://libraries.phsa.ca/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 H666 2000
Title
Communicating with your patients : skills for building rapport
Author
Hinz, Christine A
Place
Chicago, Ill.
Publisher
American Medical Association
Year Published
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 H666 2000
c.1 BC Cancer Agency VC Library Available
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Dialogue with cancer : communication between doctors and patients

https://libraries.phsa.ca/permalink/catalog15132
Cancervive. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006. (Video, DVD) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 D536 2006
Title
Dialogue with cancer : communication between doctors and patients
Corporate Author
Cancervive
Place
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Year Published
2006
Physical Description
18 minutes
Subjects
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Relations
Patient Compliance
Communication
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Abbotsford Library
Audience
Professional
Call Number
W62 D536 2006
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available

Effective listening skills : trainer's guide

https://libraries.phsa.ca/permalink/catalog9637
Godfrey, Gillian. Ely, Cambridgeshire: Renman Limited , 1992. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX159 G583 1992
Title
Effective listening skills : trainer's guide
Author
Godfrey, Gillian
Place
Ely, Cambridgeshire
Publisher
Renman Limited
Year Published
1992
Subjects
Auditory Perception
Attention
Communication
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX159 G583 1992
c.1 BC Cancer Agency VC Library Available

Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://libraries.phsa.ca/permalink/catalog119737

http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. Vancouver, BC: BC Cancer Agency , 2013. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English). ; This program also reflects "b…
Title
Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place
Vancouver, BC
Publisher
BC Cancer Agency
Year Published
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Library Archives
URL
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf
Audience
Professional
Call Number
QZ201 C539 2013
c.1 BC Cancer Agency VC Library Available

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://libraries.phsa.ca/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HV29.7 F238 1995
Title
Teaching in practice : how professionals can work effectively with clients, patients, and colleagues
Author
Farquharson, Andy
Place
San Francisco, CA
Publisher
Jossey-Bass Publishers
Year Published
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HV29.7 F238 1995
c.1 BC Cancer Agency VC Library Available
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Communication for nurses : how to prevent harmful events and promote patient safety

https://libraries.phsa.ca/permalink/catalog19923

http://www.r2library.com/marc_frame.aspx?ResourceID=2007

Schuster, Pamela McHugh, Nykolyn, Linda. Phildelphia, PA: F.A. Davis Company , 2010. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Title
Communication for nurses : how to prevent harmful events and promote patient safety
Author
Schuster, Pamela McHugh
Nykolyn, Linda
Place
Phildelphia, PA
Publisher
F.A. Davis Company
Year Published
2010
Series
R2 Library
Subjects
Nurse-Patient Relations
Communication
Patient Care Management
Safety Management
Medical Errors - prevention & control
ISBN
9780803620803
0803620802
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://www.r2library.com/marc_frame.aspx?ResourceID=2007
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Patient-centered communication in cancer care : promoting healing and reducing suffering

https://libraries.phsa.ca/permalink/catalog16503

http://outcomes.cancer.gov/areas/pcc/communication/monograph.html

http://outcomes.cancer.gov/areas/pcc/communication/pcc_monograph.pdf

Epstein, Ronald M, Street, Richard L. Bethesda, MD: National Cancer Institute , 2007. (Book, Online) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Internet
Call Number
QZ266 E64 2007
Title
Patient-centered communication in cancer care : promoting healing and reducing suffering
Author
Epstein, Ronald M
Street, Richard L
Place
Bethesda, MD
Publisher
National Cancer Institute
Year Published
2007
Physical Description
xiii, 203 p. : ill. ; 28 cm.
Series
NIH publication # 07-6225
Subjects
Neoplasms - psychology
Medical Oncology
Patient-Centered Care
Oncology Nursing
Neoplasms - therapy
Counseling - methods
Professional-Patient Relations
Communication
Patient Education as Topic
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Victoria Library
Internet
URL
http://outcomes.cancer.gov/areas/pcc/communication/monograph.html
http://outcomes.cancer.gov/areas/pcc/communication/pcc_monograph.pdf
Audience
Professional
Call Number
QZ266 E64 2007
c.1 BC Cancer Agency VIC Library Available

Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://libraries.phsa.ca/permalink/catalog18373

http://www.R2Library.com/marc_frame.aspx?ResourceID=1616

Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009. (Book, Ebook) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Radiation Oncology Residents Room
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Taking your skills to the next level ; Getting a good start ; Talking about serious news ; Discussing evidence for making treatment decisions ; Discussing prognosis ; Between the big events ; Conducting a family conference ; Dealing with conflicts ; Transitions to end-of-life care ; Talking about d…
Title
Mastering communication with seriously ill patients : balancing honesty with empathy and hope
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place
New York, NY
Publisher
Cambridge University Press
Year Published
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Agency
BC Cancer Agency
Location
Vancouver Library
VC Radiation Oncology Residents Room
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
URL
http://www.R2Library.com/marc_frame.aspx?ResourceID=1616
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
Call Number
W62 M423b 2009
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Guide to developing health education material

https://libraries.phsa.ca/permalink/catalog18780
Noble, David, Hansen, Stephen. Vancouver, BC: BC Cancer Agency , 2001. (Booklet) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WA590 B862g 2001
Includes: "British Columbia Cancer Agency Policy : Patient Education Resources Policy # III-10" and "Patient Education Resource Approval Form"
Title
Guide to developing health education material
Author
Noble, David
Hansen, Stephen
Corporate Author
BC Cancer Agency
Place
Vancouver, BC
Publisher
BC Cancer Agency
Year Published
2001
Subjects
Patient Education as Topic
Health Education
Writing - standards
Teaching Materials
Communication
Comprehension
Guideline
Unpublished Works
Pamphlets
Abstract
Includes: "British Columbia Cancer Agency Policy : Patient Education Resources Policy # III-10" and "Patient Education Resource Approval Form"
Language
English
Material Type
Booklet
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WA590 B862g 2001
c.1 BC Cancer Agency VC Library Available

Childhood cancer : a guide for families

https://libraries.phsa.ca/permalink/catalog21212

http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc

Canadian Cancer Society. Toronto, ON: Canadian Cancer Society , 2009. (Booklet, Handout, Online) — 1 copy, 1 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
QZ201 C212 2009
Title
Childhood cancer : a guide for families
Corporate Author
Canadian Cancer Society
Place
Toronto, ON
Publisher
Canadian Cancer Society
Year Published
2009
Physical Description
148 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Child
Adolescent
Communication
Parent-Child Relations
Family Relations
Adaptation, Psychological
Popular Works
Language
English
Material Type
Booklet
Handout
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc
Audience
Patient or Public
Recommended
Call Number
QZ201 C212 2009
c.1 BC Cancer Agency VC Library Available

Group power II : a manager's guide to conducting regular meetings

https://libraries.phsa.ca/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2
Title
Group power II : a manager's guide to conducting regular meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
c.1 BC Cancer Agency VC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://libraries.phsa.ca/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.23 K29 2009
Title
IFRAME : a manager's guide to critically balanced thinking
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Year Published
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.23 K29 2009
c.1 BC Cancer Agency VC Library Available
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Grayzel, Eva. Easton, PA: Eva Grayzel , 2013. (Book) — 5 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 C5 G7851 2013
For "Ages 4-12" on front cover.
Title
Mr. C the globetrotter
Author
Grayzel, Eva
Place
Easton, PA
Publisher
Eva Grayzel
Year Published
2013
Physical Description
35 p. : ill. ; 22 cm.
Series
Talk4hope : family book series
Subjects
Neoplasms - psychology
Communication
Parent-Child Relations
Family
Adaptation, Psychological
Juvenile Literature
Abstract
For "Ages 4-12" on front cover.
ISBN
9780982385722
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 C5 G7851 2013
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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5S for the office: Organizing the workplace to eliminate waste

https://libraries.phsa.ca/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Title
5S for the office: Organizing the workplace to eliminate waste
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2006
Physical Description
Paperback, 188 p., ill
Topics
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Health literacy : making the connection

https://libraries.phsa.ca/permalink/catalog18298
Nova Scotia Health Education, Canada. Health Canada. Nova Scotia, NS: Nova Scotia Health Education , 2009?. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA590 N935 2009
Title
Health literacy : making the connection
Corporate Author
Nova Scotia Health Education
Canada. Health Canada
Place
Nova Scotia, NS
Publisher
Nova Scotia Health Education
Year Published
2009?
Physical Description
24 minutes
Subjects
Health Education
Patient Education as Topic
Health Literacy
Communication
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA590 N935 2009
c.1 BC Cancer Agency VC Library AV Room Available

Group power 1 : a manager's guide to using task-force meetings

https://libraries.phsa.ca/permalink/catalog7893
Daniels, William R. San Diego, CA: University Associates, Inc. , 1986. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HD30.3 D186 1986 v.1
Title
Group power 1 : a manager's guide to using task-force meetings
Author
Daniels, William R
Place
San Diego, CA
Publisher
University Associates, Inc.
Year Published
1986
Physical Description
vi, 94 p. : ill. ; 23 cm.
Subjects
Communication
Total Quality Management
Education
Group Processes
ISBN
0883900327
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HD30.3 D186 1986 v.1
c.1 BC Cancer Agency VC Library Available
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Exploring personality styles : a guide for better understanding yourself and your colleagues

https://libraries.phsa.ca/permalink/catalog15874
Dobson, Michael. Mission, KS: SkillPath Publications , c1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF698.9 O3 D635 1999
Title
Exploring personality styles : a guide for better understanding yourself and your colleagues
Author
Dobson, Michael
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1999
Physical Description
100 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Personality Assessment
Work - psychology
Occupational Groups - psychology
Personality
Communication
Interpersonal Relations
ISBN
9781572941243
1572941243
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF698.9 O3 D635 1999
c.1 BC Cancer Agency VC Library Available

Promoting seniors mental health in cancer care : a guide for front-line care providers

https://libraries.phsa.ca/permalink/catalog16543

http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf

Vancouver, BC: British Columbia Psychogeriatric Association , 2008. (Book, Online) — 8 copies, 8 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
Call Number
QZ200 P95m 2008
Title
Promoting seniors mental health in cancer care : a guide for front-line care providers
Editor
MacCourt, Penny
Place
Vancouver, BC
Publisher
British Columbia Psychogeriatric Association
Year Published
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
URL
http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf
Audience
Professional
Call Number
QZ200 P95m 2008
c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency CSI PFCS Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available

How to break bad news : a guide for health care professionals

https://libraries.phsa.ca/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. Toronto, ON: University of Toronto Press | Johns Hopkins University Press , 1992. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
VIC Pain & Symptom Management/Palliative Care
Surrey Library
FVC PFCS
CSI PFCS
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992
Title
How to break bad news : a guide for health care professionals
Author
Buckman, Robert
Kason, Yvonne
Place
Toronto, ON
Publisher
University of Toronto Press
Johns Hopkins University Press
Year Published
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
VIC Pain & Symptom Management/Palliative Care
Surrey Library
FVC PFCS
CSI PFCS
Kelowna Cancer Info Ctr
Audience
Professional
Call Number
W62 B925h 1992
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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When anger hurts : quieting the storm within

https://libraries.phsa.ca/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Call Number
BF575 A5 M153 1989
Title
When anger hurts : quieting the storm within
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Year Published
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Audience
Professional
Call Number
BF575 A5 M153 1989
c.1 BC Cancer Agency CSI Library Available
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Communication skills for the healthcare professional

https://libraries.phsa.ca/permalink/catalog20242
McCorry, Laurie Kelly, Mason, Jeff;. Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins, , 2011. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W18.2 M32 2011
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic co…
Title
Communication skills for the healthcare professional
Author
McCorry, Laurie Kelly
Mason, Jeff;
Place
Philadelphia
Publisher
Wolters Kluwer Health/Lippincott Williams & Wilkins,
Year Published
2011
Physical Description
251 p. : ill.
Subjects
Communication
Professional-Patient Relations
Allied Health Personnel
Abstract
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
ISBN
9781582558141
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W18.2 M32 2011
c.1 BC Cancer Agency ARHCC Library Available
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Narrative medicine : honoring the stories of illness

https://libraries.phsa.ca/permalink/catalog21864
Charon, Rita. New York, NY: Oxford University Press , 2008. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC PFCS
Title
Narrative medicine : honoring the stories of illness
Author
Charon, Rita
Place
New York, NY
Publisher
Oxford University Press
Year Published
2008
Physical Description
xvi, 266 p. ; 24 cm.
Subjects
Professional-Patient Relations
Narration
Communication
Medicine
ISBN
9780195340228
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC PFCS
Audience
Professional
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Caring for loved ones at home : an illustrated, easy to follow guide to short or long-term care

https://libraries.phsa.ca/permalink/catalog9856
Van Bommel, Harry. Scarborough, Ont.: Resources Supporting Family and Community Legacies Inc. , 1999. (Book) — 6 copies, 6 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ266 V217 1999
Title
Caring for loved ones at home : an illustrated, easy to follow guide to short or long-term care
Author
Van Bommel, Harry
Place
Scarborough, Ont.
Publisher
Resources Supporting Family and Community Legacies Inc.
Year Published
1999
Physical Description
120 p, : ill. ; 21 cm.
Subjects
Home Nursing
Family Relations
Caregivers
Self Care
Physician-Patient Relations
Communication
Popular Works
ISBN
1553070003
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ266 V217 1999
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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Final gifts : understanding the special awareness, needs and communications of the dying

https://libraries.phsa.ca/permalink/catalog8540
Callanan, Maggie, Kelley, Patricia. Toronto, ON: Bantam Books , 1992. (Book) — 17 copies, 17 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
CN Pain & Symptom Management/Palliative Care
Call Number
BF789 C156 1992
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
Title
Final gifts : understanding the special awareness, needs and communications of the dying
Author
Callanan, Maggie
Kelley, Patricia
Place
Toronto, ON
Publisher
Bantam Books
Year Published
1992
Subjects
Death
Attitude to Death
Terminal Care - psychology
Communication
Interpersonal Relations
Popular Works
Abstract
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
ISBN
9781451667257
9780553378764
0553378767
0553561391
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
CN Pain & Symptom Management/Palliative Care
Audience
Patient or Public
Recommended
Call Number
BF789 C156 1992
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.2 BC Cancer Agency CSI Cancer Info Ctr Available
c.3 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.2 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.3 BC Cancer Agency VC Library Available
c.4 BC Cancer Agency VC Library Missing
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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Learning to laugh at work : the power of humor in the workplace

https://libraries.phsa.ca/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 L3 M147 1995
Title
Learning to laugh at work : the power of humor in the workplace
Author
McGraw, Robert
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 L3 M147 1995
c.1 BC Cancer Agency VC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://libraries.phsa.ca/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed. (Book, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005
Title
PowerPhrases! : the perfect words to say it right and get the results you want
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place
Cascade, CO
Publisher
Power Potentials Publishing
Year Published
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 R943 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue

https://libraries.phsa.ca/permalink/catalog15832
Thomas, Jack E, Keith, Robert L. New York, NY: Thieme Medical Publishers , 2005. 4th ed. (Book) — 6 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Call Number
WV500 T458 2005
Title
Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue
Author
Thomas, Jack E
Keith, Robert L
Edition
4th ed.
Place
New York, NY
Publisher
Thieme Medical Publishers
Year Published
2005
Physical Description
x, 127 p. : ill. ; 25 cm.
Subjects
Laryngectomy - rehabilitation
Adaptation, Psychological
Laryngeal Neoplasms
Tracheostomy - rehabilitation
Tongue Neoplasms
Speech Therapy
Communication
Popular Works
ISBN
9781588902948
1588902943
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WV500 T458 2005
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr On Loan, due October 15, 2019
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An emotionally focused workbook for couples : the two of us

https://libraries.phsa.ca/permalink/catalog120505
Kallos-Lilly, Veronica, Fitzgerald, Jennifer. New York, NY: Routledge , 2015. (Book) — 5 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Call Number
WM430.5.M3 K14 2015
Title
An emotionally focused workbook for couples : the two of us
Author
Kallos-Lilly, Veronica
Fitzgerald, Jennifer
Place
New York, NY
Publisher
Routledge
Year Published
2015
Physical Description
190 p. ; 28 cm.
Subjects
Marital Therapy
Couples therapy
Emotion-Focused Therapy
Interpersonal Relations
Communication
Spouses
Counseling
Popular Works
ISBN
9780415742481
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WM430.5.M3 K14 2015
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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Palliative care and communication : experiences in the clinic

https://libraries.phsa.ca/permalink/catalog15346
The, Anne-Mei. Philadelphia, PA: Open University Press , 2002. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WF658 T374 2002
Title
Palliative care and communication : experiences in the clinic
Author
The, Anne-Mei
Place
Philadelphia, PA
Publisher
Open University Press
Year Published
2002
Series
Facing death
Subjects
Lung Neoplasms - psychology
Carcinoma, Bronchogenic - psychology
Terminally Ill - psychology
Carcinoma, Small Cell - psychology
Physician-Patient Relations
Terminal Care - Netherlands
Truth Disclosure
Communication
Patient Care
Personal Narratives
ISBN
0335212050
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WF658 T374 2002
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Consider the conversation : a documentary on a taboo subject

https://libraries.phsa.ca/permalink/catalog20182

http://www.considertheconversation.org/

http://www.considertheconversation.org/sites/default/files/CTC%20Discussion%20Guide.pdf

Bernhagen, Michael, Kaldhusdal, Terry. Shorewood, WI: Burning Hay Wagon Production , 2011. (Video, DVD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Library AV Room
Call Number
WB310 C755 2011
URL Notes
URL links to the discussion guide.
Wishes ; History ; What's next? ; Hope ; Magic ; Conflict ; 100 things ; Conversation ; Why? ; Credits
Title
Consider the conversation : a documentary on a taboo subject
Author
Bernhagen, Michael
Kaldhusdal, Terry
Place
Shorewood, WI
Publisher
Burning Hay Wagon Production
Year Published
2011
Physical Description
60 minutes + 1 guide
Subjects
Terminally Ill
Attitude to Death
Terminal Care
Hospice Care
Advance Care Planning
Right to Die
Social Support
Communication
Decision Making
Professional-Patient Relations
Interpersonal Relations
Documentaries and Factual Films
Abstract
Wishes
History
What's next?
Hope
Magic
Conflict
100 things
Conversation
Why?
Credits
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Library AV Room
URL
http://www.considertheconversation.org/
http://www.considertheconversation.org/sites/default/files/CTC%20Discussion%20Guide.pdf
URL Notes
URL links to the discussion guide.
Audience
Professional
Call Number
WB310 C755 2011
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VC Library AV Room Available

When words matter most : thoughtful words and deeds to express just the right thing at just the right time

https://libraries.phsa.ca/permalink/catalog15658
Spizman, Robyn Freedman. New York, NY: Crown Publishers, Inc. , 1996. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Kelowna Cancer Info Ctr
Call Number
BF637 C45 S761 1996
Title
When words matter most : thoughtful words and deeds to express just the right thing at just the right time
Alternate Title
When words matter most
Author
Spizman, Robyn Freedman
Place
New York, NY
Publisher
Crown Publishers, Inc.
Year Published
1996
Physical Description
126 p. : ill. ; 22 cm.
Subjects
Interpersonal Relations
Communication
Writing
Emotions
Empathy
Popular Works
ISBN
0517704064
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Cancer Info Ctr
Audience
Patient or Public
Call Number
BF637 C45 S761 1996
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
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