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55 records – page 1 of 2.

Talking tools II : putting communication skills to work : resource booklet

https://libraries.phsa.ca/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.2
Title
Talking tools II : putting communication skills to work : resource booklet
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.2
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://libraries.phsa.ca/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.3
Title
Talking tools II : putting communication skills to work : course book
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.3
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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When anger hurts : quieting the storm within

https://libraries.phsa.ca/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Call Number
BF575 A5 M153 1989
Title
When anger hurts : quieting the storm within
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Year Published
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Kelowna Library
Audience
Professional
Call Number
BF575 A5 M153 1989
c.1 BC Cancer Agency CSI Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://libraries.phsa.ca/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009
Title
How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
Author
Gallagher, Richard S.
Place
New York, NY
Publisher
AMACOM
Year Published
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 G162 2009
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://libraries.phsa.ca/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010. (Book, DVD) — 5 copies, 5 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010
Some "can’t go wrong" tips ; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol ; Managing conflict and escalation : the HARD protocol ; Giving information effectively : the SAFER protocol ; Requesting autopsy or organ donation ; Conclusion : putting it all together an…
Title
Practical plans for difficult conversations in medicine : strategies that work in breaking bad news
Author
Buckman, Robert
Place
Baltimore, MD
Publisher
Johns Hopkins University Press
Year Published
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Audience
Professional
Call Number
W62 B925p 2010
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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When someone you love has advanced cancer : support for caregivers

https://libraries.phsa.ca/permalink/catalog15949

http://www.cancer.gov/cancertopics/When-Someone-You-Love-Has-Advanced-Cancer/allpages

http://www.cancer.gov/cancertopics/When-Someone-You-Love-Has-Advanced-Cancer/PDF

U.S. National Cancer Institute. Bethesda, MD: National Cancer Institute (NCI) , 2005. (Booklet, Handout) — 3 copies, 3 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 U58w 2005
Title
When someone you love has advanced cancer : support for caregivers
Corporate Author
U.S. National Cancer Institute
Place
Bethesda, MD
Publisher
National Cancer Institute (NCI)
Year Published
2005
Physical Description
56. p : ill. ; 28 cm.
Series
NIH publication 05-5727
Subjects
Palliative Care
Caregivers
Attitude to Death
Family
Terminal Care
Social Support
Self Care
Communication
Adaptation, Psychological
Planning Techniques
Popular Works
Language
English
Material Type
Booklet
Handout
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
URL
http://www.cancer.gov/cancertopics/When-Someone-You-Love-Has-Advanced-Cancer/allpages
http://www.cancer.gov/cancertopics/When-Someone-You-Love-Has-Advanced-Cancer/PDF
Audience
Patient or Public
Recommended
Call Number
QZ201 U58w 2005
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available

When someone you love has cancer : a resource for young people

https://libraries.phsa.ca/permalink/catalog15992
Canadian Cancer Society. Toronto, ON: Canadian Cancer Society , 2003. rev. ed. (Booklet, Handout) — 11 copies, 11 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C213w 2003
Title
When someone you love has cancer : a resource for young people
Corporate Author
Canadian Cancer Society
Edition
rev. ed.
Place
Toronto, ON
Publisher
Canadian Cancer Society
Year Published
2003
Physical Description
26 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Parent-Child Relations
Adolescent
Child
Family Relations
Communication
Emotions
Social Support
Popular Works
Language
English
Material Type
Booklet
Handout
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
QZ201 C213w 2003
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.2 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.3 BC Cancer Agency VC Library Available
VC BC Cancer Agency VC Library Patient Pamphlet File Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Available

Clear leadership : sustaining real collaboration and partnership at work

https://libraries.phsa.ca/permalink/catalog18592
Bushe, Gervase R.;. Mountain View, Calif.: Davies-Black , 2001. Rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD57.7 B874 2009
Title
Clear leadership : sustaining real collaboration and partnership at work
Author
Bushe, Gervase R.;
Edition
Rev. ed.
Place
Mountain View, Calif.
Publisher
Davies-Black
Year Published
2001
Physical Description
296 p. : ill.
Subjects
Leadership
Communication
Efficiency, Organizational
ISBN
9780891062271
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD57.7 B874 2009
c.1 BC Cancer Agency ARHCC Library Available
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Learning to laugh at work : the power of humor in the workplace

https://libraries.phsa.ca/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 L3 M147 1995
Title
Learning to laugh at work : the power of humor in the workplace
Author
McGraw, Robert
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 L3 M147 1995
c.1 BC Cancer Agency VC Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://libraries.phsa.ca/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
HV29.7 F238 1995
Title
Teaching in practice : how professionals can work effectively with clients, patients, and colleagues
Author
Farquharson, Andy
Place
San Francisco, CA
Publisher
Jossey-Bass Publishers
Year Published
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
HV29.7 F238 1995
c.1 BC Cancer Agency VC Library Available
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Sensitively speaking : ensuring equitable access across BC : how to work with interpreters

https://libraries.phsa.ca/permalink/catalog16389
Malli, Kiran. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.3
Title
Sensitively speaking : ensuring equitable access across BC : how to work with interpreters
Author
Malli, Kiran
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 3
Subjects
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Ethnic Groups
Translating
Professional-Patient Relations
Communication
Health Services Accessibility
British Columbia
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.3
c.1 BC Cancer Agency VC Library AV Room Available

You are not alone : families touched by cancer

https://libraries.phsa.ca/permalink/catalog113490
Grayzel, Eva. Easton, PA: Eva Grayzel , 2010. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
YOUTH FE 600 GRA 2010
Cancer changes family dynamics. Everyone in the family is affected. Misty and Monroe are learning how change in their mom's health alters their daily routine. They need ideas and suggestions on how to adapt. Children from different countries around the world who have a family member with cancer…
Title
You are not alone : families touched by cancer
Author
Grayzel, Eva
Place
Easton, PA
Publisher
Eva Grayzel
Year Published
2010
Physical Description
Paperback, 22 p. : ill. ; 22 cm.
Topics
Cancer
Picture Books
Family
Communication
Abstract
Cancer changes family dynamics. Everyone in the family is affected. Misty and Monroe are learning how change in their mom's health alters their daily routine. They need ideas and suggestions on how to adapt. Children from different countries around the world who have a family member with cancer share what they do to soothe sadness, ease tension and make things better.
ISBN
9780982385708
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
YOUTH FE 600 GRA 2010
Copy 1 BC Children's and Women's Family Support & Resource Centre Missing
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You are not alone : families touched by cancer

https://libraries.phsa.ca/permalink/catalog18428
Grayzel, Eva. Easton, PA: Eva Grayzel , 2010. (Book) — 13 copies, 13 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C5 G785 2010
Cancer changes family dynamics. Everyone in the family is affected. Misty and Monroe are learning how change in their mom's health alters their daily routine. They need ideas and suggestions on how to adapt. Children from different countries around the world who have a family member with cancer…
Title
You are not alone : families touched by cancer
Author
Grayzel, Eva
Place
Easton, PA
Publisher
Eva Grayzel
Year Published
2010
Physical Description
22 p. : ill. ; 22 cm.
Series
Talk4hope : family book series
Subjects
Neoplasms - psychology
Communication
Parent-Child Relations
Family
Adaptation, Psychological
Juvenile Literature
Abstract
Cancer changes family dynamics. Everyone in the family is affected. Misty and Monroe are learning how change in their mom's health alters their daily routine. They need ideas and suggestions on how to adapt. Children from different countries around the world who have a family member with cancer share what they do to soothe sadness, ease tension and make things better.
ISBN
9780982385708
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
QZ201 C5 G785 2010
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.2 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.2 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.2 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.3 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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You just don't understand : women and men in conversation

https://libraries.phsa.ca/permalink/catalog14348
Tannen, Deborah. New York, NY: Quill , 2001. 1st Quill ed. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VIC Pain & Symptom Management/Palliative Care
Title
You just don't understand : women and men in conversation
Alternate Title
Women and men in conversation
Author
Tannen, Deborah
Edition
1st Quill ed.
Place
New York, NY
Publisher
Quill
Year Published
2001
Physical Description
342 p. ; 24 cm.
Subjects
Interpersonal Relations
Communication
Interpersonal Communications
ISBN
0060959622
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VIC Pain & Symptom Management/Palliative Care
Audience
Professional
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Help me live : 20 things people with cancer want you to know

https://libraries.phsa.ca/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005. (Book) — 7 copies, 7 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 H792 2005
Title
Help me live : 20 things people with cancer want you to know
Author
Hope, Lori
Place
Berkeley, CA
Publisher
Celestial arts
Year Published
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Works
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 H792 2005
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing
c.1 BC Cancer Agency CN Cancer Info Ctr Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://libraries.phsa.ca/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF637 C45 P771 2004
Title
Lifescripts : what to say to get what you want in life's toughest situations
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Year Published
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF637 C45 P771 2004
c.1 BC Cancer Agency VC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://libraries.phsa.ca/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed. (Book, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005
Title
PowerPhrases! : the perfect words to say it right and get the results you want
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place
Cascade, CO
Publisher
Power Potentials Publishing
Year Published
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Audience
Professional
Call Number
BF637 C45 R943 2005
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Help me live : 20 things people with cancer want you to know

https://libraries.phsa.ca/permalink/catalog21647
Hope, Lori. Berkeley, CA: Celestial arts , 2011. rev. and expanded ed. (Book) — 3 copies, 3 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 H792 2011
Title
Help me live : 20 things people with cancer want you to know
Author
Hope, Lori
Edition
rev. and expanded ed.
Place
Berkeley, CA
Publisher
Celestial arts
Year Published
2011
Physical Description
xii, 276 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Works
ISBN
9781587611490 (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 H792 2011
c.1 BC Cancer Agency FVC Cancer Info Ctr Missing
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
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Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 75 RUN 2012
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Title
Perfect phrases for icebreakers
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Year Published
2012
Physical Description
Paperback, 164 p., no ill
Topics
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 75 RUN 2012
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Kushner, Michael. Foster City, Ca.: IDG Books Worldwide, Inc. , 1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WX150 K97 1999
Title
Public speaking for dummies
Author
Kushner, Michael
Place
Foster City, Ca.
Publisher
IDG Books Worldwide, Inc.
Year Published
1999
Subjects
Speech
Communication
ISBN
764551590
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WX150 K97 1999
c.1 BC Cancer Agency VC Library Available
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Skills for communicating with patients

https://libraries.phsa.ca/permalink/catalog15997
Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. Abingdon, Oxon: Radcliffe Medical Press , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 S587 1998
Title
Skills for communicating with patients
Author
Silverman, Jonathan
Kurtz, Suzanne
Draper, Juliet
Place
Abingdon, Oxon
Publisher
Radcliffe Medical Press
Year Published
1998
Physical Description
xxi, 173 p. ; 25 cm.
Subjects
Physician-Patient Relations
Communication
Teaching
ISBN
1857751892
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 S587 1998
c.1 BC Cancer Agency VC Library Available
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Communication skills for the healthcare professional

https://libraries.phsa.ca/permalink/catalog20242
McCorry, Laurie Kelly, Mason, Jeff;. Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins, , 2011. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W18.2 M32 2011
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic co…
Title
Communication skills for the healthcare professional
Author
McCorry, Laurie Kelly
Mason, Jeff;
Place
Philadelphia
Publisher
Wolters Kluwer Health/Lippincott Williams & Wilkins,
Year Published
2011
Physical Description
251 p. : ill.
Subjects
Communication
Professional-Patient Relations
Allied Health Personnel
Abstract
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient’s ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
ISBN
9781582558141
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W18.2 M32 2011
c.1 BC Cancer Agency ARHCC Library Available
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Communication toolkit for health care professionals

https://libraries.phsa.ca/permalink/catalog20535
Vancouver Island Health Authority. Victoria, BC: Vancouver Island Health Authority. MultiMedia Services , 2011. (Video, DVD) — 4 copies, 4 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
WA590 C734 2011
Evidence-based communication : dispelling the myths ; Using questions effectively ; Achieving mutual understanding : grounding in communication
Title
Communication toolkit for health care professionals
Corporate Author
Vancouver Island Health Authority
Place
Victoria, BC
Publisher
Vancouver Island Health Authority. MultiMedia Services
Year Published
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
WA590 C734 2011
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency SUR Library Available

Interpersonal relationships : professional communication skills for nurses

https://libraries.phsa.ca/permalink/catalog21091
Arnold, Elizabeth, Boggs, Kathleen Underman;. St. Louis: Saunders-Elsevier , 2007. 5th ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY87 A753 2007
Title
Interpersonal relationships : professional communication skills for nurses
Author
Arnold, Elizabeth
Boggs, Kathleen Underman;
Edition
5th ed.
Place
St. Louis
Publisher
Saunders-Elsevier
Year Published
2007
Physical Description
530 p. : ill.
Subjects
Interprofessional Relations
Nurse-Patient Relations
Communication
ISBN
9781416029137
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY87 A753 2007
c.1 BC Cancer Agency ARHCC Library Available
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Childhood cancer : a guide for families

https://libraries.phsa.ca/permalink/catalog21212

http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc

Canadian Cancer Society. Toronto, ON: Canadian Cancer Society , 2009. (Booklet, Handout, Online) — 1 copy, 1 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
QZ201 C212 2009
Title
Childhood cancer : a guide for families
Corporate Author
Canadian Cancer Society
Place
Toronto, ON
Publisher
Canadian Cancer Society
Year Published
2009
Physical Description
148 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Child
Adolescent
Communication
Parent-Child Relations
Family Relations
Adaptation, Psychological
Popular Works
Language
English
Material Type
Booklet
Handout
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.cancer.ca/en/support-and-services/resources/publications/?region=bc
Audience
Patient or Public
Recommended
Call Number
QZ201 C212 2009
c.1 BC Cancer Agency VC Library Available

Therapeutic communication for health care professionals

https://libraries.phsa.ca/permalink/catalog120370

https://www.r2library.com/Resource/Title/1305574613

Tamparo, Carol, Lindh, Wilburta. Boston, MA: Delmar Cengage Learning , 2017. 4th ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Table of Contents: ; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- T…
Title
Therapeutic communication for health care professionals
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place
Boston, MA
Publisher
Delmar Cengage Learning
Year Published
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
https://www.r2library.com/Resource/Title/1305574613
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Caregiving wife's handbook : caring for your seriously ill husband, caring for yourself

https://libraries.phsa.ca/permalink/catalog21654
Denholm, Diana B. Alameda, CA: Hunter House Publishers , 2012. (Book) — 2 copies, 2 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Victoria Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
BF789 D4 D393 2012
Title
Caregiving wife's handbook : caring for your seriously ill husband, caring for yourself
Author
Denholm, Diana B
Place
Alameda, CA
Publisher
Hunter House Publishers
Year Published
2012
Physical Description
x, 198 p. ; 22 cm
Subjects
Caregivers - psychology
Spouses - psychology
Terminally Ill - psychology
Empathy
Critical Illness
Communication
Popular Works
ISBN
9780897936057
0897936051
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Cancer Info Ctr
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
BF789 D4 D393 2012
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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5S for the office: Organizing the workplace to eliminate waste

https://libraries.phsa.ca/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Title
5S for the office: Organizing the workplace to eliminate waste
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2006
Physical Description
Paperback, 188 p., ill
Topics
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 74 FAB 2006
Copy 1 BC Children's and Women's Study and Learning Commons Available
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An emotionally focused workbook for couples : the two of us

https://libraries.phsa.ca/permalink/catalog120505
Kallos-Lilly, Veronica, Fitzgerald, Jennifer. New York, NY: Routledge , 2015. (Book) — 5 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Call Number
WM430.5.M3 K14 2015
Title
An emotionally focused workbook for couples : the two of us
Author
Kallos-Lilly, Veronica
Fitzgerald, Jennifer
Place
New York, NY
Publisher
Routledge
Year Published
2015
Physical Description
190 p. ; 28 cm.
Subjects
Marital Therapy
Couples therapy
Emotion-Focused Therapy
Interpersonal Relations
Communication
Spouses
Counseling
Popular Works
ISBN
9780415742481
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WM430.5.M3 K14 2015
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.4 BC Cancer Agency FVC Cancer Info Ctr Available
c.5 BC Cancer Agency FVC Cancer Info Ctr Available
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Communicating with your patients : skills for building rapport

https://libraries.phsa.ca/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 H666 2000
Title
Communicating with your patients : skills for building rapport
Author
Hinz, Christine A
Place
Chicago, Ill.
Publisher
American Medical Association
Year Published
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 H666 2000
c.1 BC Cancer Agency VC Library Available
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Hold me tight : seven conversations for a lifetime of love

https://libraries.phsa.ca/permalink/catalog120507
Johnson, Sue. New York, NY: Little Brown and Company , 2008. (Book) — 7 copies, 6 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 J66 2008
Title
Hold me tight : seven conversations for a lifetime of love
Author
Johnson, Sue
Place
New York, NY
Publisher
Little Brown and Company
Year Published
2008
Physical Description
xii, 300 p. ; 25 cm.
Subjects
Couples therapy
Marital Therapy
Interpersonal Relations
Emotion-Focused Therapy
Counseling
Communication
Love
Popular Works
ISBN
9780316113007
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WM430.5.M3 J66 2008
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.3 BC Cancer Agency FVC Cancer Info Ctr Available
c.2 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr On Loan, due November 01, 2019
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Art of conversation through serious illness : lessons for caregivers

https://libraries.phsa.ca/permalink/catalog18870
McQuellon, Richard P, Cowan, Michael A. New York, NY: Oxford University Press , 2010. (Book) — 6 copies, 6 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
BF789 D4 M377 2010
Title
Art of conversation through serious illness : lessons for caregivers
Author
McQuellon, Richard P
Cowan, Michael A
Place
New York, NY
Publisher
Oxford University Press
Year Published
2010
Physical Description
xv, 144 p. ; 18 cm.
Subjects
Terminal Care
Attitude to Death
Caregivers - psychology
Critical Illness
Empathy
Communication
Terminally Ill
Neoplasms -psychology
Popular Works
ISBN
9780195389227
0195389220
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Audience
Patient or Public
Call Number
BF789 D4 M377 2010
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Audience
Professional
Call Number
BF637 C45 C955 2012
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed. (Audio, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
Solon, OH
Publisher
Findaway World, LLC
Year Published
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
c.1 BC Cancer Agency VC Library AV Room Available
c.2 BC Cancer Agency VC Library AV Room Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://libraries.phsa.ca/permalink/catalog119737

http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. Vancouver, BC: BC Cancer Agency , 2013. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English). ; This program also reflects "b…
Title
Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place
Vancouver, BC
Publisher
BC Cancer Agency
Year Published
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Library Archives
URL
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf
Audience
Professional
Call Number
QZ201 C539 2013
c.1 BC Cancer Agency VC Library Available

Living a healthy life with chronic conditions : for ongoing physical and mental health conditions

https://libraries.phsa.ca/permalink/catalog120237
Boulder, CO: Bull Publishing Company , 2007. Canadian 3rd ed. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WT500 L785 2007
Title
Living a healthy life with chronic conditions : for ongoing physical and mental health conditions
Editor
Lorig, Kate
McGowan, Patrick
LaBossiere Huebner, Trude
Edition
Canadian 3rd ed.
Place
Boulder, CO
Publisher
Bull Publishing Company
Year Published
2007
Physical Description
viii, 421 p. : ill. ; 28 cm
Subjects
Chronic Disease - prevention & control
Medicine
Heart Diseases
Self Care
Exercise
Communication
Problem Solving
Mind-Body and Relaxation Techniques
Popular Works
ISBN
9781933503080
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Patient or Public
Call Number
WT500 L785 2007
c.1 BC Cancer Agency VC Library Available
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Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://libraries.phsa.ca/permalink/catalog120268
Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
PN4121 A159 2016
Title
Speaking up without freaking out : 50 techniques for confident and compelling presenting
Alternate Title
Speaking up without freaking out : fifty techniques for confident and compelling presenting
Author
Abrahams, Matt
Edition
3rd ed.
Place
Dubuque, IA
Publisher
Kendall Hunt Publishing Company
Year Published
[2016]
Physical Description
xi, 164 p. : ill. ; 19 cm.
Subjects
Speech
Public Speaking
Anxiety - prevention & control
Communication
Professionalism
ISBN
9781465290472
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
PN4121 A159 2016
c.1 BC Cancer Agency VC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://libraries.phsa.ca/permalink/catalog121022

https://www.r2library.com/Resource/Title/1635930162

Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2018. 2nd ed. (Book, Ebook) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Internet
Call Number
QZ200 K19b 2018
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Title
Breaking the silence on cancer and sexuality : a handbook for healthcare providers
Author
Katz, Anne
Edition
2nd ed.
Place
Pittsburgh, PA
Publisher
Oncology Nursing Society
Year Published
2018
Physical Description
ix, 293 p. : ill. ; 23 cm.
Series
R2 Library
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
1635930162
9781635930160
9781635930177
Language
English
Material Type
Book
Ebook
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Internet
URL
https://www.r2library.com/Resource/Title/1635930162
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
Call Number
QZ200 K19b 2018
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency CSI Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://libraries.phsa.ca/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001. (Book, CD) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Call Number
W62 T146 2001 v.1
Title
Talking tools I : better physician-patient communication for better patient outcomes
Corporate Author
Canada. Health Canada
Place
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Year Published
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
Audience
Professional
Call Number
W62 T146 2001 v.1
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://libraries.phsa.ca/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Surrey Library
Call Number
PN4121 H739 2000
Title
High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring
Author
Holliday, Micki
Place
Shawnee Mission, KS
Publisher
National Press Publications
Year Published
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Library
Audience
Professional
Call Number
PN4121 H739 2000
c.1 BC Cancer Agency FVC Library Available
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Perfect medical presentations : creating effective PowerPoint presentations for the healthcare professional

https://libraries.phsa.ca/permalink/catalog14688
New York, NY: Churchill Livingstone , 2004. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W 18 P438 2004
Title
Perfect medical presentations : creating effective PowerPoint presentations for the healthcare professional
Editor
Irwin, Terry
Terberg, Julie
Place
New York, NY
Publisher
Churchill Livingstone
Year Published
2004
Subjects
Computer Graphics
Software
Communication
Microsoft PowerPoint
Medical Illustration
Audiovisual Aids
ISBN
0443074852
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W 18 P438 2004
c.1 BC Cancer Agency VC Library Available
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Exploring personality styles : a guide for better understanding yourself and your colleagues

https://libraries.phsa.ca/permalink/catalog15874
Dobson, Michael. Mission, KS: SkillPath Publications , c1999. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF698.9 O3 D635 1999
Title
Exploring personality styles : a guide for better understanding yourself and your colleagues
Author
Dobson, Michael
Place
Mission, KS
Publisher
SkillPath Publications
Year Published
c1999
Physical Description
100 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Personality Assessment
Work - psychology
Occupational Groups - psychology
Personality
Communication
Interpersonal Relations
ISBN
9781572941243
1572941243
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF698.9 O3 D635 1999
c.1 BC Cancer Agency VC Library Available

Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://libraries.phsa.ca/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Kelowna Library
CSI Patient Support Clinic
Abbotsford Library
AC Patient Support Clinic
Call Number
QZ200 K19b 2007
Title
Breaking the silence on cancer and sexuality : a handbook for healthcare providers
Author
Katz, Anne
Place
Pittsburgh, PA
Publisher
Oncology Nursing Society
Year Published
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Kelowna Library
CSI Patient Support Clinic
Abbotsford Library
AC Patient Support Clinic
Audience
Professional
Call Number
QZ200 K19b 2007
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue

https://libraries.phsa.ca/permalink/catalog15832
Thomas, Jack E, Keith, Robert L. New York, NY: Thieme Medical Publishers , 2005. 4th ed. (Book) — 6 copies, 5 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Call Number
WV500 T458 2005
Title
Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue
Author
Thomas, Jack E
Keith, Robert L
Edition
4th ed.
Place
New York, NY
Publisher
Thieme Medical Publishers
Year Published
2005
Physical Description
x, 127 p. : ill. ; 25 cm.
Subjects
Laryngectomy - rehabilitation
Adaptation, Psychological
Laryngeal Neoplasms
Tracheostomy - rehabilitation
Tongue Neoplasms
Speech Therapy
Communication
Popular Works
ISBN
9781588902948
1588902943
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Vancouver Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
WV500 T458 2005
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer info Ctr Available
c.1 BC Cancer Agency VC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr On Loan, due October 15, 2019
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Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage

https://libraries.phsa.ca/permalink/catalog120439
Goldberg, Stan. Lanham, MD: Rowman & Littlefield , 2016. (Book) — 6 copies, 5 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 G618 2016
Title
Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage
Author
Goldberg, Stan
Place
Lanham, MD
Publisher
Rowman & Littlefield
Year Published
2016
Physical Description
xi, 199 p. ; 23 cm.
Subjects
Neoplasms - psychology
Communication
Caregivers - psychology
Emotional Adjustment
Terminal Care
Patient Comfort
Compassion
Empathy
Helping Behavior
Interpersonal Relations
Popular Works
ISBN
9780810895867
0810895862
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ201 G618 2016
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency CN Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr Available
c.1 BC Cancer Agency FVC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library On Loan, due October 24, 2019
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Communication for nurses : how to prevent harmful events and promote patient safety

https://libraries.phsa.ca/permalink/catalog19923

http://www.r2library.com/marc_frame.aspx?ResourceID=2007

Schuster, Pamela McHugh, Nykolyn, Linda. Phildelphia, PA: F.A. Davis Company , 2010. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Title
Communication for nurses : how to prevent harmful events and promote patient safety
Author
Schuster, Pamela McHugh
Nykolyn, Linda
Place
Phildelphia, PA
Publisher
F.A. Davis Company
Year Published
2010
Series
R2 Library
Subjects
Nurse-Patient Relations
Communication
Patient Care Management
Safety Management
Medical Errors - prevention & control
ISBN
9780803620803
0803620802
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://www.r2library.com/marc_frame.aspx?ResourceID=2007
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://libraries.phsa.ca/permalink/catalog16543

http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf

Vancouver, BC: British Columbia Psychogeriatric Association , 2008. (Book, Online) — 8 copies, 8 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
Call Number
QZ200 P95m 2008
Title
Promoting seniors mental health in cancer care : a guide for front-line care providers
Editor
MacCourt, Penny
Place
Vancouver, BC
Publisher
British Columbia Psychogeriatric Association
Year Published
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Surrey Library
Victoria Library
CSI PFCS
Abbotsford Library
Internet
URL
http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf
Audience
Professional
Call Number
QZ200 P95m 2008
c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency CSI PFCS Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.2 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available

Only 10 seconds to care : help and hope for busy clinicians

https://libraries.phsa.ca/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
VC 5th Floor
Kelowna Library
CSI Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Abbotsford Library
AC Patient Support Clinic
Call Number
W62 H295 2009
Title
Only 10 seconds to care : help and hope for busy clinicians
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place
Philadelphia, PA
Publisher
ACP Press
Year Published
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Patient Support Clinic
VC 5th Floor
Kelowna Library
CSI Patient Support Clinic
Surrey Library
FVC Patient Support Clinic
Victoria Library
Abbotsford Library
AC Patient Support Clinic
Audience
Professional
Call Number
W62 H295 2009
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CSI Library Available
c.1 BC Cancer Agency FVC Library Available
c.1 BC Cancer Agency VC Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals

https://libraries.phsa.ca/permalink/catalog20189
Ali, Val, Audet-Lapointe, Marika. Toronto, ON: Elsevier Canada , 2008. (Booklet) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W62 A398 2008
Title
Communicating effectively with patients undergoing chemotherapy : a guide for healthcare professionals
Author
Ali, Val
Audet-Lapointe, Marika
Place
Toronto, ON
Publisher
Elsevier Canada
Year Published
2008
Physical Description
20 p. ; 21 cm.
Series
New horizons in oncology
Subjects
Communication
Physician-Patient Relations
Neoplasms - drug therapy
Patient Education as Topic
ISBN
9781897422496
1897422490
Language
English
Material Type
Booklet
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W62 A398 2008
c.1 BC Cancer Agency VC Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://libraries.phsa.ca/permalink/catalog114497

http://www.r2library.com/Resource/Title/1630910465

Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access whle on a network computer, try again.
Title
Patient practitioner interaction : an experiential manual for developing the art of health care
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place
Thorofare, NJ
Publisher
Slack Incorporated
Year Published
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://www.r2library.com/Resource/Title/1630910465
URL Notes
This title is licensed for one user at a time on BCCA-network computers. If you are denied access whle on a network computer, try again.
Audience
Professional
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