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219 records – page 1 of 5.

Creating a lean culture: Tools to sustain lean conversions

https://libraries.phsa.ca/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd. (Book) — 4 copies, 4 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 MAN 2010
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Title
Creating a lean culture: Tools to sustain lean conversions
Author
Mann, David
Edition
2nd
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2010
Physical Description
Softcover: 296 p.
Topics
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 MAN 2010
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons Available
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Creating a lean culture : tools to sustain lean conversions

https://libraries.phsa.ca/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Call Number
WX150 M281 2012
Title
Creating a lean culture : tools to sustain lean conversions
Author
Mann, David
Edition
2nd ed.
Place
New York, NY
Publisher
Productivity Press
Year Published
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
VC Health Information Management
Audience
Professional
Call Number
WX150 M281 2012
c.1 BC Cancer Agency VAN Library Available
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Creating a culture of collaboration

https://libraries.phsa.ca/permalink/catalog109693

http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html

Schuman, Sandy (Ed.). San Francisco, CA: Jossey-Bass , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 500 SCH 2006
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
Title
Creating a culture of collaboration
Author
Schuman, Sandy (Ed.)
Corporate Author
International Association of Facilitators
Place
San Francisco, CA
Publisher
Jossey-Bass
Year Published
2006
Physical Description
Hardcover, 498 p.
Series
Business & Management Series
Topics
Administration
Abstract
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.
ISBN
0-7879-8116-8
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
URL
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Audience
Professional
Call Number
REF AA 500 SCH 2006
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Lean thinking: Banish waste and create wealth in your corporation

https://libraries.phsa.ca/permalink/catalog112900
Womack, James P., Jones, Daniel T. Toronto, ON: Free Press , 2009. (Book) — 20 copies, 20 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOM 2009
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light …
Title
Lean thinking: Banish waste and create wealth in your corporation
Author
Womack, James P.
Jones, Daniel T.
Place
Toronto, ON
Publisher
Free Press
Year Published
2009
Physical Description
Hardcover: 396 p.
Topics
Lean Leader Development
Abstract
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light of new research and the increasing globalization of manufacturing, and they revisit some of their key case studies (most of which still derive, however, from the automotive, aerospace, and other manufacturing industries).
ISBN
9780743249270
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 WOM 2009
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://libraries.phsa.ca/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed. (Book) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 BYR 2013
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Title
The lean turnaround: How business leaders use lean principles to create value and transform their company
Author
Byrne, Art
Edition
1st ed.
Place
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Year Published
2013
Physical Description
Hardcover, 201 p., no ill.
Topics
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
AA 120 BYR 2013
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed. (Book) — 6 copies, 6 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Audience
Professional
Call Number
BF637 C45 C955 2012
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://libraries.phsa.ca/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed. (Audio, CD) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4
Title
Crucial conversations : tools for talking when stakes are high
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place
Solon, OH
Publisher
Findaway World, LLC
Year Published
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Fish! culture: Essential conversations that transform your organization

https://libraries.phsa.ca/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 500 FIS 2007
Title
Fish! culture: Essential conversations that transform your organization
Subtitle
Personal workbook
Corporate Author
Charthouse Learning
Place
Burnsville, MN
Publisher
Charthouse Learning
Year Published
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 500 FIS 2007
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

Creating database-backed library Web pages : using open source tools

https://libraries.phsa.ca/permalink/catalog18503
Westman, Stephen R.;. Chicago: American Library Association — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library REF
Call Number
Z_674.75 W67 2006
Introduction -- Database basics -- Setup and administration -- Introduction to programming -- Creating reports -- Project design -- Programming the application -- Security- related techniques -- Creating public interfaces -- Development procedures.
Title
Creating database-backed library Web pages : using open source tools
Author
Westman, Stephen R.;
Place
Chicago
Publisher
American Library Association
Physical Description
268 p. : ill.
Abstract
Introduction -- Database basics -- Setup and administration -- Introduction to programming -- Creating reports -- Project design -- Programming the application -- Security- related techniques -- Creating public interfaces -- Development procedures.
ISBN
0838909108
Agency
BC Cancer Agency
Location
Abbotsford Library REF
Audience
Professional
Call Number
Z_674.75 W67 2006
c.1 BC Cancer Agency ARHCC Library REF Available
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Creating a just culture : a nurse leader's guide

https://libraries.phsa.ca/permalink/catalog122409

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=493936

Miller, Vivian B. Danvers, MA: HCPro , 2011. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Contents:
Title
Creating a just culture : a nurse leader's guide
Author
Miller, Vivian B.
Place
Danvers, MA
Publisher
HCPro
Year Published
2011
Series
EBSCOhost eBook
Subjects
Hospital Administration
Safety Management
Mandatory reporting
Organizational Culture
Nurses Instruction
Abstract
Contents:
ISBN
9781601467652
9781615691043
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=493936
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Audience
Professional
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Lean solutions: How companies and customers can create value and wealth together

https://libraries.phsa.ca/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOM 2005
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Title
Lean solutions: How companies and customers can create value and wealth together
Author
Womack, James P.
Jones, Daniel T.
Place
New York, NY
Publisher
Free Press
Year Published
2005
Physical Description
Hardcover: 355 p.
Topics
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 WOM 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Power of curiosity: How to have real conversations that create collaboration, innovation and understanding

https://libraries.phsa.ca/permalink/catalog113267
Taberner, Kathy, Taberner Siggins, Kirsten. New York, NY: Morgan James Publishing , 2015. (Book) — 24 copies, 22 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 TAB 2015
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Title
Power of curiosity: How to have real conversations that create collaboration, innovation and understanding
Author
Taberner, Kathy
Taberner Siggins, Kirsten
Place
New York, NY
Publisher
Morgan James Publishing
Year Published
2015
Physical Description
Paperback, 153 pages
Topics
Leadership/Coaching
Abstract
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally to us as kids, but gets buried so easily beneath our busy, multitasking lifestyles. The good news is that we just have to relearn what we already know! In The Power of Curiosity, mother-daughter executive coaching team introduce the Curiosity Skills and a full, step-by-step process to use anytime, even in potentially challenging conversations arise. You will learn: How to be fully present in every conversation, even when distractions abound; The five listening choices you always have available to you, whether at home, work, or school; Specific calming strategies to access when negative emotions run high; A step-by-step process to transform potential conflict into relationship-building opportunities.
ISBN
9781630473945
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 75 TAB 2015
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Leading the lean healthcare journey: Driving culture change to increase value

https://libraries.phsa.ca/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011. (Book) — 27 copies, 24 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WEL 2011
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Title
Leading the lean healthcare journey: Driving culture change to increase value
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2011
Physical Description
Paperback: 279 p.
Topics
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 120 WEL 2011
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Partnership council field book : strategies and tools for co-creating a healthy workplace

https://libraries.phsa.ca/permalink/catalog17251
Wesorick, Bonnie;. Grand Rapids, MI: Practice Field Publishing , 1997. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WA475 P33 1997
Title
Partnership council field book : strategies and tools for co-creating a healthy workplace
Author
Wesorick, Bonnie;
Place
Grand Rapids, MI
Publisher
Practice Field Publishing
Year Published
1997
Physical Description
332 p.
Series
Wisdom from the field series
Subjects
Occupational Health
Safety Management
ISBN
0964826445
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WA475 P33 1997
c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
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Heart of coaching: Using transformational coaching to create a high-performance coaching culture

https://libraries.phsa.ca/permalink/catalog111160
Crane, Thomas G. San Diego, CA: FTA Press , 2009. 3rd Edition. (Book) — 42 copies, 40 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 CRA 2009
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, a…
Title
Heart of coaching: Using transformational coaching to create a high-performance coaching culture
Author
Crane, Thomas G.
Edition
3rd Edition
Place
San Diego, CA
Publisher
FTA Press
Year Published
2009
Physical Description
Paperback: 240 pages
Topics
Leadership/Coaching
Abstract
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, and entire teams who want to enhance or master their coaching skills through 2 critical aspects of coaching: 1. establishing authentic, healthy and respectful coaching relationships, and 2. organizing and conducting the actual coaching conversations that lead to commitments for positive results that both the coach and the coachee are willing to support.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
987-09660874-3-7
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 CRA 2009
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Baptist health care journey to excellence : Creating a culture that wows

https://libraries.phsa.ca/permalink/catalog17292
Stubblefield, Al;. Hoboken: John Wiley & Sons , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WX150 S932b 2005
Title
Baptist health care journey to excellence : Creating a culture that wows
Author
Stubblefield, Al;
Place
Hoboken
Publisher
John Wiley & Sons
Year Published
2005
Physical Description
225 p. : ill.
Subjects
Hospital administration - methods
Organizational Culture
ISBN
0471708909
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WX150 S932b 2005
c.1 BC Cancer Agency ARHCC Library Available
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Heart of coaching : using transformational coaching to create a high-performance culture

https://libraries.phsa.ca/permalink/catalog17431
Crane, Thomas G.;. San Diego, Calif.: FTA Press , 2007. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD66 C69 2007
Title
Heart of coaching : using transformational coaching to create a high-performance culture
Author
Crane, Thomas G.;
Edition
3rd ed.
Place
San Diego, Calif.
Publisher
FTA Press
Year Published
2007
Physical Description
239 p.
Subjects
Teams
Leadership
ISBN
9780966087437
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD66 C69 2007
c.1 BC Cancer Agency ARHCC Library Available
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Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://libraries.phsa.ca/permalink/catalog21708

http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf

Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014]. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Year Published
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf
Audience
Professional
Laposata, Michael. Boston, Ma.: NEJM Books , 1992. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library REF
Call Number
QC95 L315 1992
Title
SI unit conversion guide
Author
Laposata, Michael
Corporate Author
New England Journal of Medicine
Place
Boston, Ma.
Publisher
NEJM Books
Year Published
1992
Subjects
International System of Units - tables
ISBN
0910133387
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library REF
Audience
Professional
Call Number
QC95 L315 1992
c.1 BC Cancer Agency VIC Library REF Available
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Lean lexicon: A graphical glossary for lean thinkers

https://libraries.phsa.ca/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 MAR 2004
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Title
Lean lexicon: A graphical glossary for lean thinkers
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Year Published
2004
Physical Description
Softcover: 102 p.
Topics
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 MAR 2004
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Lean six sigma: Combining six sigma quality with lean speed

https://libraries.phsa.ca/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2002
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Title
Lean six sigma: Combining six sigma quality with lean speed
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2002
Physical Description
Hardcover: 322 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2002
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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The lean manager: A novel of lean transformation

https://libraries.phsa.ca/permalink/catalog113149
Balle, Michael, Balle, Freddy. Cambridge, MA: Lean Enterprise Institute , 2009. (Book) — 2 copies, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BAL 2009
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
Title
The lean manager: A novel of lean transformation
Author
Balle, Michael
Balle, Freddy
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2009
Physical Description
Softcover: 458 p.
Topics
Lean Leader Development
Abstract
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today.
ISBN
9781934109250
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BAL 2009
Copy 1 BC Children's and Women's Study & Learning Commons REF On Loan, due February 03, 2020
Copy 2 BC Children's and Women's Study and Learning Commons Available
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Lean leadership for healthcare : approaches to lean transformation

https://libraries.phsa.ca/permalink/catalog21336
Bercaw, Ronald G., Poole, John P.;. Boca Raton, Fla.: CRC Press , 2013. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WX150.1 B47 2013
Title
Lean leadership for healthcare : approaches to lean transformation
Author
Bercaw, Ronald G.
Poole, John P.;
Place
Boca Raton, Fla.
Publisher
CRC Press
Year Published
2013
Physical Description
226 p. : ill.
Subjects
Hospital administration - methods
Leadership
Leadership Collection
ISBN
9781466515543
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WX150.1 B47 2013
c.1 BC Cancer Agency ARHCC Library Available
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http://culturallyconnected.ca/

Office of Population Health Promotion. Vancouver, BC: BC Women's Hospital & Health Centre , 2016. (Online)
Audience
Professional
Agency
BC Children's and Women's
This resource helps health professionals develop a cultural humility approach to support culturally and linguistically diverse clients. Use this tool to learn skills and see how they can be applied in practice.
Title
Culturally connected
Corporate Author
Office of Population Health Promotion
Place
Vancouver, BC
Publisher
BC Women's Hospital & Health Centre
Year Published
2016
Topics
Cultural Competence
Health Care Delivery Systems
Cross-Cultural Health Care
Abstract
This resource helps health professionals develop a cultural humility approach to support culturally and linguistically diverse clients. Use this tool to learn skills and see how they can be applied in practice.
Language
English
Material Type
Online
Agency
BC Children's and Women's
URL
http://culturallyconnected.ca/
Audience
Professional

Modern native feasts : healthy, innovative, sustainable cuisine

https://libraries.phsa.ca/permalink/catalog122086
George, Andrew, Jr. Vancouver, BC: Arsenal Pulp Press , 2013. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Prince George Cancer Info Ctr
Call Number
QZ266 N9 G347 2013
Title
Modern native feasts : healthy, innovative, sustainable cuisine
Author
George, Andrew, Jr.
Place
Vancouver, BC
Publisher
Arsenal Pulp Press
Year Published
2013
Physical Description
189 p. : col. ill. ; 23 cm.
Subjects
First Nations
Cooking
Nutrition Therapy
Cookbook
Popular Works
ISBN
9781551525075
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Prince George Cancer Info Ctr
Audience
Patient or Public
Call Number
QZ266 N9 G347 2013
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Thinking LEAN at ThedaCare: Strategy deployment

https://libraries.phsa.ca/permalink/catalog112927
ThedaCare Center for Healthcare Value , 2011. (Video) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 THE 2011
In this DVD, you will see ThedaCare's leading lean practices at their system-level boardroom (the "visual room") and at multiple locations throughout Appleton Medical Center. You will hear directly from the leading figures in the development of the ThedaCare Improvement System: Dr. John Toussaint, …
Title
Thinking LEAN at ThedaCare: Strategy deployment
Publisher
ThedaCare Center for Healthcare Value
Year Published
2011
Physical Description
DVD
Topics
Lean Leader Development
Abstract
In this DVD, you will see ThedaCare's leading lean practices at their system-level boardroom (the "visual room") and at multiple locations throughout Appleton Medical Center. You will hear directly from the leading figures in the development of the ThedaCare Improvement System: Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, and Dr. Dean Gruner, CEO of ThedaCare. You will also see and hear other leaders, from the hospital COO to a unit-level nursing manager, describe how strategy deployment creates alignment throughout the organization.
The DVD illustrates how ThedaCare's "true north" objectives are translated to multiple departments. You will also see how leaders use standardized visual boards to track key metrics, rapid improvement events, and staff suggestions - all aimed at providing the best patient care.
Language
English
Material Type
Video
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Patient or Public
Call Number
REF AA 120 THE 2011
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

Going lean : busting barriers to patient flow

https://libraries.phsa.ca/permalink/catalog19603
Smith, Amy C., Barry, Robert, Brubaker, Cliff;. Chicago: Health Administration Press , 2008. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WX153 S642 2008
The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women’s center: a success story -- The Lean general hospital -- Emergency department -- Laboratorie…
Title
Going lean : busting barriers to patient flow
Author
Smith, Amy C.
Barry, Robert
Brubaker, Cliff;
Place
Chicago
Publisher
Health Administration Press
Year Published
2008
Physical Description
191 p. : ill.
Series
ACHE management series
Subjects
Hospital Administration
Health Facilities
Hospitalization
Quality Control
Total Quality Management
Abstract
The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women’s center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities.
ISBN
9781567932812
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WX153 S642 2008
c.1 BC Cancer Agency ARHCC Library Available
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Rayment, Cathy, Rusch, Deborah, MacDonald, Anne. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.5
Multicultural and multilingual library and Internet resources by Cathy Rayment ; Breast cancer tool kit for Aboriginal health care providers by Deb Rusch ; Variety : the spice of life by Anne MacDonald
Title
Tools and resources
Author
Rayment, Cathy
Rusch, Deborah
MacDonald, Anne
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 5
Subjects
BC Cancer Agency
Cancer Care Facilities
Indians, North American
Cultural Diversity
Cross Cultural Comparison
Consumer Health Information
Delivery of Health Care
Professional-Patient Relations
Translating
Breast Neoplasms
Ethnic Groups
Health Services Accessibility
Mass Screening
British Columbia
Abstract
Multicultural and multilingual library and Internet resources by Cathy Rayment
Breast cancer tool kit for Aboriginal health care providers by Deb Rusch
Variety : the spice of life by Anne MacDonald
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.5
c.1 BC Cancer Agency VAN Library AV Room Available
Bristol-Myers Squibb. Princeton, NJ: Bristol-Myers Squibb Company , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Call Number
QZ200 P298 2006
Title
Patient counseling tools
Author
Bristol-Myers Squibb
Place
Princeton, NJ
Publisher
Bristol-Myers Squibb Company
Year Published
2006
Subjects
Neoplasms - psychology
Neoplasms - therapy
Adaptation, Psychological
Patient Education as Topic
Neoplasm Staging
Drawings
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Audience
Professional
Call Number
QZ200 P298 2006
c.1 BC Cancer Agency VIC Library Available

Clear leadership: Sustaining real collaboration and parnership at work

https://libraries.phsa.ca/permalink/catalog111528
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2009. Revised. (Book) — 7 copies, 7 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 BUS 2009
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
Title
Clear leadership: Sustaining real collaboration and parnership at work
Author
Bushe, Gervase R.
Edition
Revised
Place
Mountain View, CA
Publisher
Davies-Black Publishing
Year Published
2009
Physical Description
Hardcover: 296 p.
Softcover: 296 p.
Topics
Leadership/Coaching
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9780891062271
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 BUS 2009
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 5 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 6 BC Children's and Women's Study & Learning Commons Missing
Copy 8 BC Children's and Women's Study & Learning Commons REF Available
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Pace of grace : the virtues of a sustainable life

https://libraries.phsa.ca/permalink/catalog17601
Popov, Linda Kavelin. New York, NY: Penguin Books , 2004. (Book) — 3 copies, 3 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BJ1581.2 P67 2004
Title
Pace of grace : the virtues of a sustainable life
Author
Popov, Linda Kavelin
Place
New York, NY
Publisher
Penguin Books
Year Published
2004
Physical Description
viii, 341 p. : ill. ; 22 cm.
Subjects
Virtues
Social Values
Value of Life
Mind-Body Relations (Metaphysics)
Quality of Life
Life Style
Spirituality
Popular Works
ISBN
0452285437
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Audience
Patient or Public
Call Number
BJ1581.2 P67 2004
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Clear leadership : sustaining real collaboration and partnership at work

https://libraries.phsa.ca/permalink/catalog18592
Bushe, Gervase R.;. Mountain View, Calif.: Davies-Black , 2001. Rev. ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
HD57.7 B874 2009
Title
Clear leadership : sustaining real collaboration and partnership at work
Author
Bushe, Gervase R.;
Edition
Rev. ed.
Place
Mountain View, Calif.
Publisher
Davies-Black
Year Published
2001
Physical Description
296 p. : ill.
Subjects
Leadership
Communication
Efficiency, Organizational
ISBN
9780891062271
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
HD57.7 B874 2009
c.1 BC Cancer Agency ARHCC Library Available
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Facing death : conversations with cancer patients

https://libraries.phsa.ca/permalink/catalog6123
McLean, Gill L. New York, N.Y.: Churchill Livingstone , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BF789 M163 1993
Title
Facing death : conversations with cancer patients
Author
McLean, Gill L
Place
New York, N.Y.
Publisher
Churchill Livingstone
Year Published
1993
Subjects
Attitude to Death - personal narratives
Neoplasms - psychology- personal narratives
Patients - psychology - personal narratives
ISBN
0443046670
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
BF789 M163 1993
c.1 BC Cancer Agency VAN Library Available
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Talking to teens: Underage drinking; Facts & conversations

https://libraries.phsa.ca/permalink/catalog111390

http://www.cw.bc.ca/library/pdf/pamphlets/haa_talking_to_teens_underage_drinking.pdf

http://www.cw.bc.ca/library/pdf/pamphlets/haa_talking_to_teens_underage_drinking_es_spanish.pdf

Soren, Karen. New York, NY: Health Alliance on Alcohol , 2010. (Book, Online)
Audience
Patient or Public
Agency
BC Children's and Women's
This pamphlet provides parents and others working with youth, current facts and general information related to underage drinking so they can help teenagers make informed and ideally safe decisions. Topics include information about drinking underage; physiology; and the effects of alcohol on the bod…
Title
Talking to teens: Underage drinking; Facts & conversations
Author
Soren, Karen
Corporate Author
University Health Network
Place
New York, NY
Publisher
Health Alliance on Alcohol
Year Published
2010
Physical Description
1 PDF files: (ebook): 18 p.
Topics
Alcohol Use. Alcohol-Health Effects
Alcoholism-Young Adults
Parent-Young Adult Relationships
Abstract
This pamphlet provides parents and others working with youth, current facts and general information related to underage drinking so they can help teenagers make informed and ideally safe decisions. Topics include information about drinking underage; physiology; and the effects of alcohol on the body. It also discusses the adolescent stages of development and how conversations with teens must take into account where they are physically, psychologically and cognitively.
Material Type
Book
Online
Agency
BC Children's and Women's
URL
http://www.cw.bc.ca/library/pdf/pamphlets/haa_talking_to_teens_underage_drinking.pdf
http://www.cw.bc.ca/library/pdf/pamphlets/haa_talking_to_teens_underage_drinking_es_spanish.pdf
Audience
Patient or Public
Totowa, NJ: Humana Press , 2005. 3rd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QS525 B297 2005
Title
Basic cell culture protocols
Editor
Helgason, Cheryl D.
Miller, Cindy L.
Edition
3rd ed.
Place
Totowa, NJ
Publisher
Humana Press
Year Published
2005
Physical Description
xii, 371 p. : ill. ; 24 cm
Series
Methods in molecular biology 290
Subjects
Cell Culture - methods
Tissue Culture - methods
Laboratory Manuals
Cytological Techniques
ISBN
1588292843
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QS525 B297 2005
c.1 BC Cancer Agency VAN Library Available
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Totowa, N.J.: Humana Press , 1996. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QS525 H918 1996
Title
Human cell culture protocols
Editor
Jones, Gareth E
Place
Totowa, N.J.
Publisher
Humana Press
Year Published
1996
Physical Description
xiv, 545 p. : ill. ; 24 cm.
Series
Methods in molecular medicine
Subjects
Cells, Cultured
Cytological Techniques
ISBN
9780896033351
089603335X
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QS525 H918 1996
c.1 BC Cancer Agency VAN Library Available
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Cancer, culture, and communication

https://libraries.phsa.ca/permalink/catalog14320
New York, NY: Kluwer Academic/Plenum Publishers , c2004. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
QZ200 C217m 2004
Title
Cancer, culture, and communication
Editor
Moore, Rhonda
Spiegel, David
Place
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Year Published
c2004
Physical Description
xxii, 317 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Cross Cultural Comparison
Communication
ISBN
0306478854
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Kelowna Library
Audience
Professional
Call Number
QZ200 C217m 2004
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Pastoral counselling across cultures

https://libraries.phsa.ca/permalink/catalog46
Augsburger, David. Philadelphia, Pa.: Westminster Press , 1986. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WM61 A921 1986
Title
Pastoral counselling across cultures
Author
Augsburger, David
Place
Philadelphia, Pa.
Publisher
Westminster Press
Year Published
1986
Subjects
Counseling
Pastoral Care
Cross-Cultural Comparison
ISBN
664212727
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WM61 A921 1986
c.1 BC Cancer Agency VAN Library Available
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Lipson, Juliene G., Dibble, Suzanne L., Minarik, Pamela A.;. San Francisco: UCSF Nursing Press , 1996. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WY107 C811 1996
Title
Culture and nursing care
Author
Lipson, Juliene G.
Dibble, Suzanne L.
Minarik, Pamela A.;
Place
San Francisco
Publisher
UCSF Nursing Press
Year Published
1996
Physical Description
303 p.
Subjects
Transcultural Nursing - handbooks
Culture
ISBN
943671159
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WY107 C811 1996
c.1 BC Cancer Agency ARHCC Library Available
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Waxler-Morrison, Nancy;. Vancouver: University of British Columbia Press , 2005. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
WA300 C95 2005
Title
Cross-cultural caring
Author
Waxler-Morrison, Nancy;
Edition
2nd ed.
Place
Vancouver
Publisher
University of British Columbia Press
Year Published
2005
Physical Description
365 p.
Subjects
Ethnic Groups - Canada
Cross-Cultural Comparison
Delivery of Health Care - Canada
ISBN
9780774810258
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
WA300 C95 2005
c.1 BC Cancer Agency ARHCC Library MISSING Available
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http://vch.eduhealth.ca/PDFs/CD/CD.022.C884.pdf

Vancouver Coastal Health Authority. Vancouver, BC: Vancouver Coastal Health Authority , 2005. (Pamphlet)
Audience
Patient or Public
Agency
BC Children's and Women's
Call Number
CD.022.C884
Information about a full psychiatric assessment and treatment service, offered at Vancouver General Hospital, available in many languages.
Title
Cross cultural clinic
Corporate Author
Vancouver Coastal Health Authority
Place
Vancouver, BC
Publisher
Vancouver Coastal Health Authority
Year Published
2005
Physical Description
pdf file
Topics
Psychiatrist
Psychotherapies
Abstract
Information about a full psychiatric assessment and treatment service, offered at Vancouver General Hospital, available in many languages.
Language
English
Material Type
Pamphlet
Agency
BC Children's and Women's
URL
http://vch.eduhealth.ca/PDFs/CD/CD.022.C884.pdf
Audience
Patient or Public
Call Number
CD.022.C884
Ammerican Academy of Orthopaedic Surgeons (AAOS). Warsaw, IN: Zimmer Inc. , 2005. (CD, Audio) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF GN 300 CUL 2005
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
Title
Are you culturally competent?
Author
Ammerican Academy of Orthopaedic Surgeons (AAOS)
Place
Warsaw, IN
Publisher
Zimmer Inc.
Year Published
2005
Physical Description
1 CD-ROM
Topics
Cross-Cultural Health Care
Minority Health
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Patient Relations
Abstract
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
Notes
AAOS Product: #02735
Language
English
Material Type
CD
Audio
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF GN 300 CUL 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

Boosting immunity : creating wellness naturally

https://libraries.phsa.ca/permalink/catalog122178
Novato, CA: New World Library , 2002. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Call Number
QW540 B724 2002
Title
Boosting immunity : creating wellness naturally
Alternate Title
Boosting immunity : balancing your body's ecology for maximum health
Editor
Saputo, Len
Faass, Nancy
Place
Novato, CA
Publisher
New World Library
Year Published
2002
Physical Description
261 p. ; 22 cm.
Subjects
Immunity
Complementary Therapies
Healthy Lifestyle
Popular Works
ISBN
1577311272
9781577311270
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Surrey Cancer Info Ctr
Audience
Patient or Public
Call Number
QW540 B724 2002
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
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Comic strip conversations: Illustrated interactions that teach conversation skills to students with autism and related disorders

https://libraries.phsa.ca/permalink/catalog108785
Gray, Carol. Arlington, TX: Future Horizons, Inc. , 1994. Rev. & updated. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
FM 272 GRA 1994
A comic strip conversation is a conversation between two or more people which incorporates the use of simple drawings. These drawings serve to illustrate an ongoing communication, providing additional support to individuals who struggle to comprehend the quick exchange of information which occurs i…
Title
Comic strip conversations: Illustrated interactions that teach conversation skills to students with autism and related disorders
Author
Gray, Carol
Edition
Rev. & updated
Place
Arlington, TX
Publisher
Future Horizons, Inc.
Year Published
1994
Physical Description
Paperback; 38 pages
Topics
Autism Spectrum Disorder (includes Asperger Syndrome)
Language/Communication
Autism
Abstract
A comic strip conversation is a conversation between two or more people which incorporates the use of simple drawings. These drawings serve to illustrate an ongoing communication, providing additional support to individuals who struggle to comprehend the quick exchange of information which occurs in a conversation. Experience with comic strip conversations indicates they may be an effective tool for parents and professionals working with students with autism and other developmental disabilitites. In addition, the use of a basic set of symbols are used to illustrate social skills which are abstract and difficult for students with autism to understand.
ISBN
9781885477224
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Audience
Patient or Public
Call Number
FM 272 GRA 1994
Copy 3 BC Children's and Women's Family Support & Resource Centre Available
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Applying lean in healthcare : a collection of international case studies

https://libraries.phsa.ca/permalink/catalog19629
Aherne, Joe, Whelton, John;. New York: Productivity Press , 2010. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W84.1 A65 2010
Introduction to lean healthcare -- Making it lean -- Providing rapid access to a vascular surgery outpatient clinic -- Reorganizing and standardizing supply rooms across a health system -- A quickstart lean method to cut the clutter and get your hospital back into shape -- Applying lean thinking to…
Title
Applying lean in healthcare : a collection of international case studies
Author
Aherne, Joe
Whelton, John;
Place
New York
Publisher
Productivity Press
Year Published
2010
Physical Description
239 p. : ill.
Subjects
Delivery of Health Care
Efficiency, Organizational
Quality Assurance, Health Care
Organizational Case Studies
Abstract
Introduction to lean healthcare -- Making it lean -- Providing rapid access to a vascular surgery outpatient clinic -- Reorganizing and standardizing supply rooms across a health system -- A quickstart lean method to cut the clutter and get your hospital back into shape -- Applying lean thinking to the outpatient registration process -- Establishing a standardized and efficient client laboratory supplies process -- Improving accommodation and organizational arrangements at an outpatient antenatal clinic -- Improving wait times at a medical oncology unit -- Minimizing the time from ’cooking pot to patient’ -- A journey in lean : bringing about change, improving quality for the patient, and developing the culture of a healthcare organization -- Reducing surgery cancellation rates -- The future for lean healthcare.
ISBN
9781439827390
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W84.1 A65 2010
c.1 BC Cancer Agency ARHCC Library Available
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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://libraries.phsa.ca/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2003
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Title
Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2003
Physical Description
Hardcover: 386 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2003
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Internet cool tools for physicians

https://libraries.phsa.ca/permalink/catalog18510
Rethlefsen, Melissa L., Rothman, David L., Mojon, Daniel S.;. Berlin: Springer , 2009. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W26.5 R437 2009
Title
Internet cool tools for physicians
Author
Rethlefsen, Melissa L.
Rothman, David L.
Mojon, Daniel S.;
Place
Berlin
Publisher
Springer
Year Published
2009
Physical Description
153 p. : ill.
Subjects
Internet
Medical Informatics
Computer Literacy
ISBN
9783540763819
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W26.5 R437 2009
c.1 BC Cancer Agency ARHCC Library Available
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Handbook of cultural health psychology

https://libraries.phsa.ca/permalink/catalog9661
San Diego, Ca.: Academic Press , 2001. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WM61 H236k 2001
Title
Handbook of cultural health psychology
Editor
Kazarian, Shahe S
Evans, David R
Place
San Diego, Ca.
Publisher
Academic Press
Year Published
2001
Subjects
Cross-Cultural Comparison
Behavioral Medicine
ISBN
0124027717
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WM61 H236k 2001
c.1 BC Cancer Agency VAN Library Available
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Hoboken, N.J.: Wiley-Interscience , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QU325 C968 2007
Title
Culture of human stem cells
Editor
Freshney, R. Ian
Stacey, Glyn N
Auerbach, Jonathan M
Place
Hoboken, N.J.
Publisher
Wiley-Interscience
Year Published
2007
Physical Description
xvi, 343 p. : ill. ; 26 cm.
Series
Culture of specialized cells
Subjects
Stem Cells
Cells, Cultured
Cell Culture Techniques
Embryo Research
Biomedical Research
ISBN
9780470052464
0470052465
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QU325 C968 2007
c.1 BC Cancer Agency VAN Library Available
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Delivering culturally competent nursing care

https://libraries.phsa.ca/permalink/catalog122414

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=500207

Kersey-Matusiak, Gloria. New York, NY: Springer Pub. Co. , 2013. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Contents: ; Stairway to cultural competency : using the staircase model -- Exploring patient focused cultural assessment models -- Cultural considerations when working with culturally diverse colleagues -- Cultural considerations when the patient?s religious or spiritual needs differ from my own --…
Title
Delivering culturally competent nursing care
Author
Kersey-Matusiak, Gloria
Place
New York, NY
Publisher
Springer Pub. Co.
Year Published
2013
Series
EBSCOhost eBook
Subjects
Nursing Care
Cultural Competency
Clinical Competence
Cultural Diversity
Abstract
Contents:
Stairway to cultural competency : using the staircase model -- Exploring patient focused cultural assessment models -- Cultural considerations when working with culturally diverse colleagues -- Cultural considerations when the patient?s religious or spiritual needs differ from my own -- Cultural considerations when caring for patients with physical, psychological, and intellectual disabilities -- Cultural considerations when caring for patients who speak English as a second language -- Cultural considerations when caring for the patient with a terminal illness -- Cultural considerations when caring for the geographically trans-located patient -- Cultural considerations when working with patients with a sexual orientation that differs from my own -- Cultural considerations when caring for the new immigrant or refugee -- Cultural considerations regarding socio-economic diversity : caring for the poor or uninsured.
ISBN
9780826193810
9780826193827
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=500207
URL Notes
This title allows unlimited user access from BC Cancer-network computers.
Audience
Professional
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