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7230 records – page 1 of 145.

Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://libraries.phsa.ca/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2003
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Title
Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2003
Physical Description
Hardcover: 386 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2003
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Continual improvement handbook : a quick reference guide for tools and concepts

https://libraries.phsa.ca/permalink/catalog3913
Executive Learning, Inc. Brentwood, Tn.: Executive Learning, Inc. , 1993. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Call Number
WX153 C762 1993
Title
Continual improvement handbook : a quick reference guide for tools and concepts
Corporate Author
Executive Learning, Inc.
Place
Brentwood, Tn.
Publisher
Executive Learning, Inc.
Year Published
1993
Subjects
Quality Assurance, Health Care
Decision Making
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Quality Management
Victoria Library
Audience
Professional
Call Number
WX153 C762 1993
c.1 BC Cancer Agency VIC Library Available

The toyota way to healthcare excellence: Increase efficiency and improve quality with Lean

https://libraries.phsa.ca/permalink/catalog112895
Black, John R., Miller, David. Chicago, IL: Health Administration Press , 2008. (Book) — 22 copies, 21 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BLA 2008
This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.
Title
The toyota way to healthcare excellence: Increase efficiency and improve quality with Lean
Author
Black, John R.
Miller, David
Place
Chicago, IL
Publisher
Health Administration Press
Year Published
2008
Physical Description
Softcover: 255 p.
Topics
Lean Leader Development
Abstract
This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.
ISBN
9781567932935
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BLA 2008
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF Available
Copy 5 BC Children's and Women's Study & Learning Commons REF Available
Copy 6 BC Children's and Women's Study & Learning Commons REF Available
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Copy 9 BC Children's and Women's Study & Learning Commons REF Available
Copy 10 BC Children's and Women's Study & Learning Commons REF Available
Copy 11 BC Children's and Women's Study & Learning Commons REF Available
Copy 13 BC Children's and Women's Study & Learning Commons REF Available
Copy 12 BC Children's and Women's Study & Learning Commons REF Available
Copy 14 BC Children's and Women's Study & Learning Commons REF Available
Copy 15 BC Children's and Women's Study & Learning Commons REF Available
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Copy 19 BC Children's and Women's Study & Learning Commons REF Available
Copy 21 BC Children's and Women's Study & Learning Commons REF Available
Copy 22 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons MISSING Available
Copy 20 BC Children's and Women's Study & Learning Commons REF On Loan, due March 02, 2015
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The public health memory jogger II: A pocket guide of tools for continuous improvement and effective planning

https://libraries.phsa.ca/permalink/catalog112919
Brassard, Michael, Ritter, Diane. Salem, NH: GOAL/QPC , 2007. (Other) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BRA 2007
"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
Title
The public health memory jogger II: A pocket guide of tools for continuous improvement and effective planning
Author
Brassard, Michael
Ritter, Diane
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2007
Physical Description
Spiral bound pocket Guide: 165 p.
Topics
Lean Leader Development
Abstract
"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
ISBN
9781576811016
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BRA 2007
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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The memory jogger II, healthcare edition: A pocket guide of tools for continuous improvement and effective planning

https://libraries.phsa.ca/permalink/catalog112920
GOAL/QPC. Salem, NH: GOAL/QPC , 2007. (Other) — 1 copy, 1 available
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GOA 2007
A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
Title
The memory jogger II, healthcare edition: A pocket guide of tools for continuous improvement and effective planning
Author
GOAL/QPC
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2007
Physical Description
Spiral bound pocket guide: 162 p.
Topics
Lean Leader Development
Abstract
A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
ISBN
9781576810798
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GOA 2007
Copy 1 BC Children's and Women's Study & Learning Commons MISSING Available
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Enhancing data systems to improve the quality of cancer care

https://libraries.phsa.ca/permalink/catalog9495
Washington, D.C.: National Academy Press , 2000. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ266 E57h 2000
Title
Enhancing data systems to improve the quality of cancer care
Editor
Hewitt, Maria
Simone, Joseph V
Place
Washington, D.C.
Publisher
National Academy Press
Year Published
2000
Subjects
Databases
Quality Assurance, Health Care
Neoplasms - therapy
ISBN
0309071917
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QZ266 E57h 2000
c.1 BC Cancer Agency VAN Library Available
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Strengthening the quality of cancer services in Ontario

https://libraries.phsa.ca/permalink/catalog13834
Ottawa, ON.: Canadian Healthcare Association , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ200 S915 2003
Title
Strengthening the quality of cancer services in Ontario
Editor
Sullivan, Terrence
Place
Ottawa, ON.
Publisher
Canadian Healthcare Association
Year Published
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QZ200 S915 2003
c.1 BC Cancer Agency VAN Library Available
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Implementing the evidence-based practice (EBP) competencies in healthcare : a practical guide for improving quality, safety and outcomes

https://libraries.phsa.ca/permalink/catalog114514
Melnyk, Bernadette Mazurek, Gallagher-Ford, Lynn, Fineout-Overholt, Ellen. Indianapolis, IN: Sigma Theta Tau International/Honor Society of Nursing , [2016]. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WY100.7 M476 2017
Title
Implementing the evidence-based practice (EBP) competencies in healthcare : a practical guide for improving quality, safety and outcomes
Author
Melnyk, Bernadette Mazurek
Gallagher-Ford, Lynn
Fineout-Overholt, Ellen
Corporate Author
Sigma Theta Tau International
Place
Indianapolis, IN
Publisher
Sigma Theta Tau International/Honor Society of Nursing
Year Published
[2016]
Physical Description
xxiv, 320 p. : ill. ; 24 cm.
Subjects
Evidence-Based Nursing
Evidence-Based Practice
Clinical Competence
Nursing Care
Quality of Health Care
Notes
"First printing, 2016" -- Title page verso
ISBN
9781940446424
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WY100.7 M476 2017
c.1 BC Cancer Agency VAN Library Available
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Childhood cancer survivorship : improving care and quality of life

https://libraries.phsa.ca/permalink/catalog10699

http://www.nap.edu/books/0309088984/html/

National Cancer Policy Board (U.S.). Washington, D.C.: National Academies Press , 2003. (Book, Online) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Internet
Call Number
QZ275 N277 2003
Title
Childhood cancer survivorship : improving care and quality of life
Corporate Author
National Cancer Policy Board (U.S.)
Editor
Hewitt, Maria
Weiner, Susan L
Simomne, Joseph V
Place
Washington, D.C.
Publisher
National Academies Press
Year Published
2003
Physical Description
xvi, 206 p. : ill. ; 23 cm.
Subjects
Neoplasms
Survivors
Follow-up Studies
Health Policy
Needs Assessment
Infant
Child
ISBN
0309088984
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Library
Internet
URL
http://www.nap.edu/books/0309088984/html/
Audience
Professional
Call Number
QZ275 N277 2003
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Clinical genetic services : activity, outcome, effectiveness and quality : a report from the Clinical Genetics Committee of the Royal College of Physicians of London

https://libraries.phsa.ca/permalink/catalog5824
Royal College of Physicians of London. Clinical Genetics Committee. London, U.K.: Royal College of Physicians of London. Clinical Genetics Committee , 1998. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ50 R888 1998
Title
Clinical genetic services : activity, outcome, effectiveness and quality : a report from the Clinical Genetics Committee of the Royal College of Physicians of London
Corporate Author
Royal College of Physicians of London. Clinical Genetics Committee
Place
London, U.K.
Publisher
Royal College of Physicians of London. Clinical Genetics Committee
Year Published
1998
Subjects
Genetics, Medical - Great Britain
Genetic Screening - Great Britain
ISBN
1860160654
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QZ50 R888 1998
c.1 BC Cancer Agency VAN Library Available
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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://libraries.phsa.ca/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First. (Other) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 BRA 2002
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Title
The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place
Salem, NH
Publisher
COAL/QPC
Year Published
2002
Physical Description
Spiral bound pocket guide: 266 p.
Topics
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 BRA 2002
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Guidance on commissioning cancer services : improving outcomes in colorectal cancer : the research evidence

https://libraries.phsa.ca/permalink/catalog8456
NHS Executive. London, U.K.: NHS Executive , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WI520 G946 1997
Title
Guidance on commissioning cancer services : improving outcomes in colorectal cancer : the research evidence
Corporate Author
NHS Executive
Place
London, U.K.
Publisher
NHS Executive
Year Published
1997
Subjects
Colorectal Neoplasms
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WI520 G946 1997
c.1 BC Cancer Agency VAN Library Available

Planning national radiotherapy services : a practical tool

https://libraries.phsa.ca/permalink/catalog20530
International Atomic Energy Agency. Vienna: International Atomic Energy Agency , 2010. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
VC Medical Physics
Call Number
QZ269 P712 2010
Title
Planning national radiotherapy services : a practical tool
Corporate Author
International Atomic Energy Agency
Place
Vienna
Publisher
International Atomic Energy Agency
Year Published
2010
Physical Description
83 p. Ill. ; 24 cm.
Series
IAEA human health series 14
Subjects
Radiotherapy - utilization
Neoplasms - radiotherapy
Cancer Care Facilities
Health Planning
Health Services Administration
Guideline
ISBN
9789201059109
ISSN
2075-3772
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Medical Physics
Audience
Professional
Call Number
QZ269 P712 2010
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Patient safety and quality : an evidence-based handbook for nurses

https://libraries.phsa.ca/permalink/catalog16421

http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008. (Book, Online) — 3 copies, 3 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
v.1: Patient safety and quality ; Evidence-based practice ; Patient-centered care ; v.2: Working conditions : work environment ; Critical opportunities for patient safety and quality ; v.3: Tools for improvement
Title
Patient safety and quality : an evidence-based handbook for nurses
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Year Published
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Vancouver Library
Internet
URL
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf
Audience
Professional
Call Number
WY100 P298h 2008
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://libraries.phsa.ca/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008
An open letter to healthcare leaders (CEOs) ; Eliminating waste will transform American health care ; A brief history of Lean ; The "Lean House" and model lines ; Your Lean action plan ; Building kaizen leaders ; Flow in a healthcare environment ; Kanban and the supply chain ; Lean comes to Virgini…
Title
Toyota way to healthcare excellence : increase efficiency and improve quality with Lean
Author
Black, John R
Miller, David
Place
Chicago, IL
Publisher
Health Administration Press
Year Published
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Abbotsford Library
Audience
Professional
Call Number
WX150 B627t 2008
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
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How to successfully engage patients and families in|building quality-improvement initiatives

https://libraries.phsa.ca/permalink/catalog121766

https://www.cfhi-fcass.ca/sf-docs/default-source/patient-engagement/pe-patient-tip-sheet-from-advisors-e.pdf?sfvrsn=1956a944_2

Canadian Foundation for Healthcare Improvement (CFHI). Canadian Foundation for Healthcare Improvement (CFHI) , [2019]. (Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
How to successfully engage patients and families in
building quality-improvement initiatives
Alternate Title
How to successfully engage patients and families in building quality-improvement initiatives : 10 lesson learned from patient and family advisors
Corporate Author
Canadian Foundation for Healthcare Improvement (CFHI)
Publisher
Canadian Foundation for Healthcare Improvement (CFHI)
Year Published
[2019]
Subjects
Patient Participation - methods
Community Participation - methods
Decision Making
Professional - Patient Relations
Professional - Family Relations
Language
English
Material Type
Online
Agency
BC Cancer Agency
Location
Internet
URL
https://www.cfhi-fcass.ca/sf-docs/default-source/patient-engagement/pe-patient-tip-sheet-from-advisors-e.pdf?sfvrsn=1956a944_2
Audience
Professional

Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://libraries.phsa.ca/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012. (Book) — 19 copies, 19 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOR 2012
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Title
Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2012
Physical Description
Hardcover: 161 pages
Topics
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 120 WOR 2012
Copy 1 BC Children's and Women's Study & Learning Commons Available
Copy 2 BC Children's and Women's Study & Learning Commons Available
Copy 3 BC Children's and Women's Study & Learning Commons Available
Copy 5 BC Children's and Women's Study & Learning Commons Available
Copy 6 BC Children's and Women's Study & Learning Commons Available
Copy 7 BC Children's and Women's Study & Learning Commons Available
Copy 8 BC Children's and Women's Study & Learning Commons Available
Copy 9 BC Children's and Women's Study & Learning Commons Available
Copy 10 BC Children's and Women's Study & Learning Commons Available
Copy 4 BC Children's and Women's Study & Learning Commons Available
Copy 11 BC Children's and Women's Study & Learning Commons Available
Copy 12 BC Children's and Women's Study & Learning Commons Available
Copy 13 BC Children's and Women's Study & Learning Commons Available
Copy 15 BC Children's and Women's Study & Learning Commons Available
Copy 16 BC Children's and Women's Study & Learning Commons Available
Copy 17 BC Children's and Women's Study & Learning Commons Available
Copy 18 BC Children's and Women's Study & Learning Commons Available
Copy 14 BC Children's and Women's Study & Learning Commons REF - MISSING Available
Copy 21 BC Children's and Women's Study & Learning Commons Available
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Multicultural health care : a quality improvement guide

https://libraries.phsa.ca/permalink/catalog16573

http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf

http://www.ncqa.org/tabid/676/Default.aspx

National Committee for Quality Assurance (NCQA), Eli Lilly and Company. Indianapolis, IN: Eli Lilly and Company , 2007. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Multicultural health care : a quality improvement guide
Corporate Author
National Committee for Quality Assurance (NCQA)
Eli Lilly and Company
Place
Indianapolis, IN
Publisher
Eli Lilly and Company
Year Published
2007
Subjects
Cross-Cultural Comparison
Delivery of Health Care
Patient-Centered Care
Cultural Diversity
Ethnic Groups
Professional-Patient Relations
Quality Assurance, Health Care
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf
http://www.ncqa.org/tabid/676/Default.aspx
Audience
Professional

Quest for quality in Canadian health care : continuous quality improvement

https://libraries.phsa.ca/permalink/catalog14100

http://www.hc-sc.gc.ca/hcs-sss/pubs/qual/2000-qual/index-eng.php

Harrigan, Marylou. Ottawa, ON: Minister of Supply and Services Canada , 2000. 2nd ed. (Book, Online) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Kelowna Library
Internet
Call Number
WX153 C213 2000
URL Notes
Content has been archived but is still available on this site
Title
Quest for quality in Canadian health care : continuous quality improvement
Author
Harrigan, Marylou
Corporate Author
Canada. Health Canada
Edition
2nd ed.
Place
Ottawa, ON
Publisher
Minister of Supply and Services Canada
Year Published
2000
Subjects
Quality Assurance, Health Care - Canada
ISBN
0662286081
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Kelowna Library
Internet
URL
http://www.hc-sc.gc.ca/hcs-sss/pubs/qual/2000-qual/index-eng.php
URL Notes
Content has been archived but is still available on this site
Audience
Professional
Call Number
WX153 C213 2000
c.1 BC Cancer Agency KEL Library Available
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CanMEDS assessment tool handbook : an introductory guide to assessment methods for the CanMEDS competencies

https://libraries.phsa.ca/permalink/catalog20425

http://www.royalcollege.ca/public/resources/aboutcanmeds

Ottawa, ON: Royal College of Physicians and Surgeons of Canada , 2006. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W 18 C223 2006
URL Notes
URL links to related resources
Title
CanMEDS assessment tool handbook : an introductory guide to assessment methods for the CanMEDS competencies
Editor
Bandiera, Glen
Sherbino, Jonathan
Frank, Jason R
Place
Ottawa, ON
Publisher
Royal College of Physicians and Surgeons of Canada
Year Published
2006
Physical Description
vii, 99 p. : ill. ; 28 cm.
Subjects
Clinical Competence
Education, Medical
Competency-Based Education - methods
Professional Competence - standards
Handbooks
ISBN
9780973915860
0973915862
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
URL
http://www.royalcollege.ca/public/resources/aboutcanmeds
URL Notes
URL links to related resources
Audience
Professional
Call Number
W 18 C223 2006
c.1 BC Cancer Agency VAN Library Available
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Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM

https://libraries.phsa.ca/permalink/catalog15683
Dudden, Rosalind Farnam. New York, NY: Neal-Schuman Publishers , 2007. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
Z675 M4 D83 2007
Page xix: The accompanying CD-ROM contains a variety of resources, arranged in folders by chapter.
Title
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM
Alternate Title
Medical Library Association guide : how-to-do-it manuals for librarians
Author
Dudden, Rosalind Farnam
Place
New York, NY
Publisher
Neal-Schuman Publishers
Year Published
2007
Physical Description
xxii, 464 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.).
Series
How-to-do-it manuals for librarians 159
Subjects
Libraries, Medical
Evaluation Studies
Library Services - standards
Abstract
Page xix: The accompanying CD-ROM contains a variety of resources, arranged in folders by chapter.
ISBN
9781555706043 (alk. paper)
1555706045 (alk. paper)
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
Z675 M4 D83 2007
c.1 BC Cancer Agency VAN Library Available
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Seniors' services directory 2015-2016 : a community resource handbook for the Capital Region

https://libraries.phsa.ca/permalink/catalog113858

http://seniorsservingseniors.bc.ca/service-directory/

Seniors Serving Seniors. Victoria, BC: Seniors Serving Seniors , [2015]. 11th ed. (Book, Online) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library REF
Call Number
WT22 DC2.1 B8 S477 2015
Title
Seniors' services directory 2015-2016 : a community resource handbook for the Capital Region
Corporate Author
Seniors Serving Seniors
Edition
11th ed.
Place
Victoria, BC
Publisher
Seniors Serving Seniors
Year Published
[2015]
Physical Description
68 p. : ill. ; 28 cm.
Subjects
Community Health Services
Health Services for the Aged
Information Services
Social Support
Victoria
British Columbia
Directory
Resource Guides
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Victoria Library REF
URL
http://seniorsservingseniors.bc.ca/service-directory/
Audience
Professional
Call Number
WT22 DC2.1 B8 S477 2015
c.1 BC Cancer Agency VIC Library REF Available

Access clinic : improving health services for women with disabilities

https://libraries.phsa.ca/permalink/catalog16656

http://www.bcwomens.ca/Services/HealthServices/AccessClinic/default.htm

British Columbia's Women's Hospital and Health Centre. Vancouver, BC: BC Women's Hospital and Health Centre , [n.d.]. (Website)
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Internet
Title
Access clinic : improving health services for women with disabilities
Corporate Author
British Columbia's Women's Hospital and Health Centre
Place
Vancouver, BC
Publisher
BC Women's Hospital and Health Centre
Year Published
[n.d.]
Subjects
Women's Health Services
Mammography
Breast Neoplasms - prevention & control
Vaginal Smears
Uterine Cervical Neoplasms - prevention & control
Disabled Persons
British Columbia
Language
English
Material Type
Website
Agency
BC Cancer Agency
Location
Internet
URL
http://www.bcwomens.ca/Services/HealthServices/AccessClinic/default.htm
Audience
Patient or Public
Recommended

Handbook of measures for psychological, social and physical function in cancer : volume 1: quality of life

https://libraries.phsa.ca/permalink/catalog5333
New York, N.Y.: Memorial Sloan-Kettering Cancer Center , 1994. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ200 H238 1994
Title
Handbook of measures for psychological, social and physical function in cancer : volume 1: quality of life
Editor
Kornblith, Alice B
Holland, Jimmie C.
Place
New York, N.Y.
Publisher
Memorial Sloan-Kettering Cancer Center
Year Published
1994
Subjects
Quality of Life
Neoplasms - psychology
Psychological Tests - handbooks
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
QZ200 H238 1994
c.1 BC Cancer Agency VAN Library Available

Health care manager's guide to continuous quality improvement

https://libraries.phsa.ca/permalink/catalog7079
Leebov, Wendy, Ersoz, Clara Jean. Chicago, Ill.: American Hospital Publishing, Inc. , 1991. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
VC Pharmacy
Quality Management
Victoria Library
Call Number
WX153 L482 1991
Title
Health care manager's guide to continuous quality improvement
Author
Leebov, Wendy
Ersoz, Clara Jean
Place
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Year Published
1991
Subjects
Quality Assurance, Health Care
Delivery of Health Care
ISBN
1556480784
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
VC Pharmacy
Quality Management
Victoria Library
Audience
Professional
Call Number
WX153 L482 1991
c.1 BC Cancer Agency VIC Library Available
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Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results

https://libraries.phsa.ca/permalink/catalog19765

http://www.fhi360.org/resource/communications-handbook-clinical-trials-strategies-tips-and-tools-manage-controversy-convey

http://www.fhi360.org/sites/default/files/media/documents/Communications%20Handbook%20for%20Clinical%20Trials.pdf

Robinson, Elizabeth T. Washington, DC: Family Health International , 2010. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results
Author
Robinson, Elizabeth T
Place
Washington, DC
Publisher
Family Health International
Year Published
2010
Subjects
Communication
Clinical Trials as Topic
Public Relations
Handbooks
ISBN
1933702575
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.fhi360.org/resource/communications-handbook-clinical-trials-strategies-tips-and-tools-manage-controversy-convey
http://www.fhi360.org/sites/default/files/media/documents/Communications%20Handbook%20for%20Clinical%20Trials.pdf
Audience
Professional
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Quality assurance of aseptic preparation services : standards : part A

https://libraries.phsa.ca/permalink/catalog114745

http://www.rpharms.com/support-resources/professional-standards.asp

http://www.rpharms.com/support-pdfs/rps---qaaps-standards-document.pdf

Royal Pharmaceutical Society, NHS Pharmaceutical Quality Assurance Committee. London, UK: Royal Pharmaceutical Society , 2016. 5th ed. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Quality assurance of aseptic preparation services : standards : part A
Alternate Title
Quality assurance aseptic preparation services : standards handbook
Corporate Author
Royal Pharmaceutical Society
NHS Pharmaceutical Quality Assurance Committee
Editor
Beaney, Alison M
Edition
5th ed.
Place
London, UK
Publisher
Royal Pharmaceutical Society
Year Published
2016
Physical Description
123 p.
Subjects
Asepsis - standards
Pharmacy Service, Hospital - standards
Quality Assurance, Health Care - standards
Guideline
Notes
Quality assurance aseptic preparation services : standards handbook will be available in late 2016. The handbook will include part A and part B (support resources).
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.rpharms.com/support-resources/professional-standards.asp
http://www.rpharms.com/support-pdfs/rps---qaaps-standards-document.pdf
Audience
Professional
Rayment, Cathy, Rusch, Deborah, MacDonald, Anne. Vancouver, BC: BC Cancer Agency. Multi-Media Services , 2008. (Video, DVD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.5
Multicultural and multilingual library and Internet resources by Cathy Rayment ; Breast cancer tool kit for Aboriginal health care providers by Deb Rusch ; Variety : the spice of life by Anne MacDonald
Title
Tools and resources
Author
Rayment, Cathy
Rusch, Deborah
MacDonald, Anne
Corporate Author
BCCA Planning Committee on Diversity
Place
Vancouver, BC
Publisher
BC Cancer Agency. Multi-Media Services
Year Published
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 5
Subjects
BC Cancer Agency
Cancer Care Facilities
Indians, North American
Cultural Diversity
Cross Cultural Comparison
Consumer Health Information
Delivery of Health Care
Professional-Patient Relations
Translating
Breast Neoplasms
Ethnic Groups
Health Services Accessibility
Mass Screening
British Columbia
Abstract
Multicultural and multilingual library and Internet resources by Cathy Rayment
Breast cancer tool kit for Aboriginal health care providers by Deb Rusch
Variety : the spice of life by Anne MacDonald
Language
English
Material Type
Video
DVD
Agency
BC Cancer Agency
Location
Vancouver Library AV Room
Audience
Professional
Call Number
WA31 B365 2008 v.5
c.1 BC Cancer Agency VAN Library AV Room Available

Quality handbook for health care organizations

https://libraries.phsa.ca/permalink/catalog17360
Dlugacz, Yosef D., Restifo, Andrea, Greenwood, Alice;. San Francisco: Jossey-Bass Inc. , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W84 Q3 2004
Contents: The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed…
Title
Quality handbook for health care organizations
Author
Dlugacz, Yosef D.
Restifo, Andrea
Greenwood, Alice;
Place
San Francisco
Publisher
Jossey-Bass Inc.
Year Published
2004
Physical Description
256 p. : ill.
Subjects
Quality assurance, Health care - organization & administration
Data Collection - methods
Data Interpretation, Statistical
Quality indicators, Health care
Critical Pathways
Abstract
Contents: The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
ISBN
0787969214
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W84 Q3 2004
c.1 BC Cancer Agency ARHCC Library Available
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Quality of care : issues and challenges in the 90s

https://libraries.phsa.ca/permalink/catalog2046
Harrigan, Marylou. Ottawa, Ontario: Canadian Medical Association , 1992. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Quality Management
VC Radiation Therapy
Victoria Library
Call Number
WX153 H297 1992
Title
Quality of care : issues and challenges in the 90s
Author
Harrigan, Marylou
Place
Ottawa, Ontario
Publisher
Canadian Medical Association
Year Published
1992
Subjects
Quality Assurance, Health Care
ISBN
920169503
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Quality Management
VC Radiation Therapy
Victoria Library
Audience
Professional
Call Number
WX153 H297 1992
c.1 BC Cancer Agency VIC Library Available
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Improving the health of Canadians

https://libraries.phsa.ca/permalink/catalog13166
Canadian Institute for Health Information. Ottawa, ON.: Canadian Institute for Health Information , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
WA540 DC2 C212i 2004 PT.1
Title
Improving the health of Canadians
Author
Canadian Institute for Health Information
Place
Ottawa, ON.
Publisher
Canadian Institute for Health Information
Year Published
2004
Subjects
Medical Care - Canada
Health Policy - Canada
ISBN
1553923251
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
WA540 DC2 C212i 2004 PT.1
c.1 BC Cancer Agency VAN Library Available
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Tonics : more than 100 recipes that improve the body and the mind

https://libraries.phsa.ca/permalink/catalog10354
Barnett, Robert A. New York, N.Y.: HarperCollins , 1997. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ266 N9 B262t 1997
Title
Tonics : more than 100 recipes that improve the body and the mind
Author
Barnett, Robert A
Place
New York, N.Y.
Publisher
HarperCollins
Year Published
1997
Subjects
Diet Therapy
Nutrition
Popular Works
ISBN
0060951117
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Patient or Public
Call Number
QZ266 N9 B262t 1997
c.1 BC Cancer Agency VAN Library Available
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Laughter prescription : the tools of humor and how to use them

https://libraries.phsa.ca/permalink/catalog7082
Peter, Laurence J, Dana, Bill. New York, N.Y.: Ballantine Books , 1982. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
BD431 P478 1982
Title
Laughter prescription : the tools of humor and how to use them
Author
Peter, Laurence J
Dana, Bill
Place
New York, N.Y.
Publisher
Ballantine Books
Year Published
1982
Subjects
Wit and Humor - popular works
ISBN
0345353331
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Patient or Public
Call Number
BD431 P478 1982
c.1 BC Cancer Agency VAN Library Available
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Cancer biomarkers : the promises and challenges of improving detection and treatment

https://libraries.phsa.ca/permalink/catalog16066

http://www.nap.edu/openbook.php?record_id=11892

Institute of Medicine (U.S.). Committee on Developing Biomarker-Based Tools for Cancer Screening, Diagnosis, and Treatment. Washington, D.C.: National Academies Press , 2007. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
QZ241 C213n 2007
Title
Cancer biomarkers : the promises and challenges of improving detection and treatment
Corporate Author
Institute of Medicine (U.S.). Committee on Developing Biomarker-Based Tools for Cancer Screening, Diagnosis, and Treatment
Editor
Nass, Sharyl J
Moses, Harold L
Place
Washington, D.C.
Publisher
National Academies Press
Year Published
2007
Physical Description
xiv, 236 p. : ill. ; 23 cm.
Subjects
Tumor Markers, Biological
Neoplasms - diagnosis
Neoplasms - therapy
Biological Markers
ISBN
9780309103862 (pbk.)
030910386X (pbk.)
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
URL
http://www.nap.edu/openbook.php?record_id=11892
Audience
Professional
Call Number
QZ241 C213n 2007
c.1 BC Cancer Agency VAN Library Available
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Key skills and techniques : the supervisor's handbook

https://libraries.phsa.ca/permalink/catalog1020
Toronto, Ont.: TGGI (The Gencor Group Inc.) , 1999. rev. ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999
Title
Key skills and techniques : the supervisor's handbook
Editor
Hollington, D. A
Edition
rev. ed.
Place
Toronto, Ont.
Publisher
TGGI (The Gencor Group Inc.)
Year Published
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Victoria Library
Kelowna Library
Audience
Professional
Call Number
WX150 K44 1999
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Medical Library Association consumer health reference service handbook

https://libraries.phsa.ca/permalink/catalog10774
Barclay, Donald A, Deborah D. Halsted. New York, N.Y.: Neal-Schuman Publishers , 2001. (Book, CD) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
W26.5 B244m 2001
Title
Medical Library Association consumer health reference service handbook
Alternate Title
Consumer health reference service handbook
Author
Barclay, Donald A
Deborah D. Halsted
Place
New York, N.Y.
Publisher
Neal-Schuman Publishers
Year Published
2001
Subjects
Information Services
Library Services
Reference Books
Internet
Resource Guides
ISBN
1555704182
Language
English
Material Type
Book
CD
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
W26.5 B244m 2001
c.1 BC Cancer Agency VAN Library Available
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Dying in America : improving and honoring individual preferences near the end of life

https://libraries.phsa.ca/permalink/catalog21696

http://www.nap.edu/openbook.php?record_id=18748

http://www.iom.edu/Reports/2014/Dying-In-America-Improving-Quality-and-Honoring-Individual-Preferences-Near-the-End-of-Life.aspx

Committee on Approaching Death: Addressing Key End of Life Issues, Institute of Medicine (U.S.). Washington, DC: National Academies Press , 2014. (Book, Online)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
Title
Dying in America : improving and honoring individual preferences near the end of life
Corporate Author
Committee on Approaching Death: Addressing Key End of Life Issues
Institute of Medicine (U.S.)
Place
Washington, DC
Publisher
National Academies Press
Year Published
2014
Subjects
Terminal Care
Advance Care Planning
Attitude to Death
Quality of Life
Quality of Health Care
Patient-Centered Care
Professional-Patient Relations
ISBN
9780309311748
Language
English
Material Type
Book
Online
Agency
BC Cancer Agency
Location
Internet
URL
http://www.nap.edu/openbook.php?record_id=18748
http://www.iom.edu/Reports/2014/Dying-In-America-Improving-Quality-and-Honoring-Individual-Preferences-Near-the-End-of-Life.aspx
Audience
Professional
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Strategies for improving the therapeutic and diagnostic approaches to acute leukemias

https://libraries.phsa.ca/permalink/catalog20516
Kim, Hyun Pyo. Vancouver, BC: University of British Columbia , 2011. (Book, Thesis) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library
Call Number
LE3 2011 K49
Title
Strategies for improving the therapeutic and diagnostic approaches to acute leukemias
Author
Kim, Hyun Pyo
Place
Vancouver, BC
Publisher
University of British Columbia
Year Published
2011
Subjects
Leukemia, Myeloid, Acute
Leukemia, Lymphoid
Protein-Tyrosine Kinases
Lymphoid Progenitor Cells - drug effects
Mitoxantrone
Drug Resistance
Bone Marrow Cells - drug effects
Diptheria Toxin - therapeutic use
Liposomes
Language
English
Material Type
Book
Thesis
Agency
BC Cancer Agency
Location
Vancouver Library
Audience
Professional
Call Number
LE3 2011 K49
c.1 BC Cancer Agency VAN Library Available

Patient and family counselling services

https://libraries.phsa.ca/permalink/catalog15869
BC Cancer Agency. Vancouver Cancer Centre. Patient and Family Counselling Services. Vancouver, BC: BC Cancer Agency. Vancouver Cancer Centre. Patient and Family Counselling Services , 2007. (Pamphlet)
Audience
Patient or Public
Agency
BC Cancer Agency
Location
VC PFCS
VC Library Archives
Title
Patient and family counselling services
Alternate Title
Patient and family counselling services : the Lower Mainland Cancer Centres, Fraser Valley and Vancouver
Corporate Author
BC Cancer Agency. Vancouver Cancer Centre. Patient and Family Counselling Services
Place
Vancouver, BC
Publisher
BC Cancer Agency. Vancouver Cancer Centre. Patient and Family Counselling Services
Year Published
2007
Subjects
Social Support
BC Cancer Agency
Popular Works
Language
English
Material Type
Pamphlet
Agency
BC Cancer Agency
Location
VC PFCS
VC Library Archives
Audience
Patient or Public

Patient and Family Counselling Services

https://libraries.phsa.ca/permalink/catalog292
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services. Kelowna, B.C.: BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services , n.d. (Handout)
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
CSI Radiation Therapy
Title
Patient and Family Counselling Services
Corporate Author
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services
Place
Kelowna, B.C.
Publisher
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services
Year Published
n.d.
Subjects
Counseling - popular works - handouts
Language
English
Material Type
Handout
Agency
BC Cancer Agency
Location
CSI Radiation Therapy
Audience
Patient or Public
Recommended

Patient and family counselling services

https://libraries.phsa.ca/permalink/catalog3023
BC Cancer Agency. Fraser Valley Cancer Centre. Patient and Family Counselling Services. Surrey, B.C.: BC Cancer Agency. Fraser Valley Cancer Centre. Patient and Family Counselling Services , n.d. (Pamphlet)
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
FVC PFCS
Title
Patient and family counselling services
Corporate Author
BC Cancer Agency. Fraser Valley Cancer Centre. Patient and Family Counselling Services
Place
Surrey, B.C.
Publisher
BC Cancer Agency. Fraser Valley Cancer Centre. Patient and Family Counselling Services
Year Published
n.d.
Subjects
Counseling
Social Support
BC Cancer Agency
Popular Works
Language
English
Material Type
Pamphlet
Agency
BC Cancer Agency
Location
FVC PFCS
Audience
Patient or Public
Recommended

Multicultural services and delivery model

https://libraries.phsa.ca/permalink/catalog109240

http://www.rcdrichmond.org/Publications/MulticulturalServicesDeliveryModel/MulticulturalServicesDeliveryModel.pdf

Clark, Frances, Huang, Ella, Meier, George. Richmond, BC: Disability Resource Centre , [2005]. (Book)
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
FM 270 CLA 2005a
URL Notes
Click on the link above to view/print the full document.
This document provides a framework to assist organizations in developing a program and service delivery model to reach people with disabilities within the multicultural community. Topics include: independent living, the role of culture, cultural sensitivity, the disability culture, community outrea…
Title
Multicultural services and delivery model
Author
Clark, Frances
Huang, Ella
Meier, George
Place
Richmond, BC
Publisher
Disability Resource Centre
Year Published
[2005]
Physical Description
Paperback spiralbound: 65 p.
Topics
Developmental Disability
Minority Health
Independent Living
Multiculturalism
Social values
Abstract
This document provides a framework to assist organizations in developing a program and service delivery model to reach people with disabilities within the multicultural community. Topics include: independent living, the role of culture, cultural sensitivity, the disability culture, community outreach, communication, partnerships, and financial resources.
Notes
Sponsored by Department of Social Development, Office for Disability Issues. Canada Heritage.
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
URL
http://www.rcdrichmond.org/Publications/MulticulturalServicesDeliveryModel/MulticulturalServicesDeliveryModel.pdf
URL Notes
Click on the link above to view/print the full document.
Audience
Patient or Public
Call Number
FM 270 CLA 2005a

Patient and family counselling services

https://libraries.phsa.ca/permalink/catalog3987
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services. Kelowna, B.C.: BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services , n.d. (Pamphlet)
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
CSI PFCS
Title
Patient and family counselling services
Corporate Author
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services
Place
Kelowna, B.C.
Publisher
BC Cancer Agency. Cancer Centre for the Southern Interior. Patient and Family Counselling Services
Year Published
n.d.
Subjects
Counseling
Popular Works
Language
English
Material Type
Pamphlet
Agency
BC Cancer Agency
Location
CSI PFCS
Audience
Patient or Public
Recommended

Consumer's guide to mental health services : unveiling the mysteries and secrets of psychotherapy

https://libraries.phsa.ca/permalink/catalog18986
Edwards, Jeffrey K., Heath, Anthony W.;. New York: Haworth Press , 2007. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Cancer Agency
Location
Abbotsford Cancer Info Ctr FHA
Call Number
WM75 E48 2007
Contents: The Medical Model -- The Psychological Models -- The Systems Models -- The Providers -- Talk Therapies: Modes, Models, Processes, and Outcomes -- Biological Treatments -- Legal and Ethical Issues: What You Should Expect as a Consumer -- Using Health Insurance to Pay for Mental Health Serv…
Title
Consumer's guide to mental health services : unveiling the mysteries and secrets of psychotherapy
Author
Edwards, Jeffrey K.
Heath, Anthony W.;
Place
New York
Publisher
Haworth Press
Year Published
2007
Physical Description
204 p.
Subjects
Psychiatry - popular works
Psychotherapy
Consumer Information Collection
BC Mental Health and Addiction Services Collection
Abstract
Contents: The Medical Model -- The Psychological Models -- The Systems Models -- The Providers -- Talk Therapies: Modes, Models, Processes, and Outcomes -- Biological Treatments -- Legal and Ethical Issues: What You Should Expect as a Consumer -- Using Health Insurance to Pay for Mental Health Services -- Getting What You Need: The Many Alternatives --
ISBN
9780789032676
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Cancer Info Ctr FHA
Audience
Patient or Public
Call Number
WM75 E48 2007
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Building the service-based library web site : a step by step guide to design and options

https://libraries.phsa.ca/permalink/catalog4416
Garlock, Kristen L, Piontek, Sherry. Chicago, Ill.: American Library Association , 1996. (Book)
Audience
Professional
Agency
BC Cancer Agency
Location
Vancouver Library Office
Title
Building the service-based library web site : a step by step guide to design and options
Author
Garlock, Kristen L
Piontek, Sherry
Place
Chicago, Ill.
Publisher
American Library Association
Year Published
1996
Subjects
Internet (Computer Network)
Computer Communication Networks
Library Services
ISBN
838906745
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library Office
Audience
Professional
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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://libraries.phsa.ca/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 CAR 1995
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Title
Measuring quality improvement in healthcare: A guide to statistical process control applications
Author
Carey, Raymond G.
Lloyd, Robert C.
Place
New York, NY
Publisher
Quality Resources
Year Published
1995
Physical Description
Softcover: 194 p.
Topics
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 CAR 1995
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Saying goodbye with love : the tool kit

https://libraries.phsa.ca/permalink/catalog3806
Simpson, Sheila. Surrey, B.C.: Sea Breeze Press , 1996. (Book) — 2 copies, 2 available
Audience
Patient or Public
Recommended
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
BF789 S613s 1996
Title
Saying goodbye with love : the tool kit
Author
Simpson, Sheila
Place
Surrey, B.C.
Publisher
Sea Breeze Press
Year Published
1996
Subjects
Death - popular works - handbooks
Grief - popular works - handbooks
Funeral Rites - handbooks
Language
English
Material Type
Book
Agency
BC Cancer Agency
Location
Vancouver Library
Victoria Cancer Info Ctr
Audience
Patient or Public
Recommended
Call Number
BF789 S613s 1996
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available

The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://libraries.phsa.ca/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GIN 2004
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Title
The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place
Salem, NH
Publisher
GOAL/QPC
Year Published
2004
Physical Description
Paperback: 264 p.
Topics
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GIN 2004
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Evidence-based practice in action : comprehensive strategies, tools, and tips from the University of Iowa Hospitals and Clinics

https://libraries.phsa.ca/permalink/catalog120533

https://www.r2library.com/Resource/Title/1940446937

Cullen, Laura, Hanrahan, Kirsten, Farrington, Michele. Indianapolis, IN: Sigma Theta Tau International , 2018. (Ebook)
Audience
Professional
Agency
BC Cancer Agency
Location
Internet
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Table of contents: ; Identifying triggering issues/opportunities -- State the question or purpose -- Is the topic a priority? -- Form a team -- Assemble, appraise, and synthesize body of evidence -- Is there sufficient evidence? -- Design and pilot the practice change -- Implementation -- Evaluatio…
Title
Evidence-based practice in action : comprehensive strategies, tools, and tips from the University of Iowa Hospitals and Clinics
Author
Cullen, Laura
Hanrahan, Kirsten
Farrington, Michele
Place
Indianapolis, IN
Publisher
Sigma Theta Tau International
Year Published
2018
Series
R2 Library
Subjects
Evidence-Based Nursing
Models, Nursing
Abstract
Table of contents:
Identifying triggering issues/opportunities -- State the question or purpose -- Is the topic a priority? -- Form a team -- Assemble, appraise, and synthesize body of evidence -- Is there sufficient evidence? -- Design and pilot the practice change -- Implementation -- Evaluation -- Is change appropriate for adoption in practice? -- Integrate and sustain the practice change -- Disseminate results.
ISBN
1940446937
9781940446936
9781940446943
Language
English
Material Type
Ebook
Agency
BC Cancer Agency
Location
Internet
URL
https://www.r2library.com/Resource/Title/1940446937
URL Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Audience
Professional
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Evaluation fundamentals : insights into the outcomes, effectiveness, and quality of health programs

https://libraries.phsa.ca/permalink/catalog18504
Fink, Arlene;. Thousand Oaks, Calif.: Sage Publications , 2005. 2nd ed. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Call Number
W84.1 F499 2005
Title
Evaluation fundamentals : insights into the outcomes, effectiveness, and quality of health programs
Author
Fink, Arlene;
Edition
2nd ed.
Place
Thousand Oaks, Calif.
Publisher
Sage Publications
Year Published
2005
Physical Description
265 p. : ill.
Subjects
Program Evaluation - methods
Research - methods
ISBN
9780761988687
Material Type
Book
Agency
BC Cancer Agency
Location
Abbotsford Library FHA
Audience
Professional
Call Number
W84.1 F499 2005
c.1 BC Cancer Agency ARHCC Library Available
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