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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://libraries.phsa.ca/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2003
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Title
Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2003
Physical Description
Hardcover: 386 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2003
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Lean six sigma: Combining six sigma quality with lean speed

https://libraries.phsa.ca/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 GEO 2002
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Title
Lean six sigma: Combining six sigma quality with lean speed
Author
George, Michael L.
Place
New York, NY
Publisher
McGraw-Hill
Year Published
2002
Physical Description
Hardcover: 322 p.
Topics
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 GEO 2002
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
thumbnail