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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://libraries.phsa.ca/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995. (Book) — 1 copy, 0 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 CAR 1995
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Title
Measuring quality improvement in healthcare: A guide to statistical process control applications
Author
Carey, Raymond G.
Lloyd, Robert C.
Place
New York, NY
Publisher
Quality Resources
Year Published
1995
Physical Description
Softcover: 194 p.
Topics
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 CAR 1995
Copy 1 BC Children's and Women's Study & Learning Commons On Loan, due July 31, 2019
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