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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://libraries.phsa.ca/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed. (Book) — 5 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 RUN 2013
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Title
Becoming a conflict competent leader : How you and your organization can manage conflict effectively
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Year Published
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Topics
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 RUN 2013
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF On Loan, due March 13, 2018
Copy 5 BC Children's and Women's Study & Learning Commons REF On Loan, due March 13, 2018
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Building conflict competent teams

https://libraries.phsa.ca/permalink/catalog111308
Runde, Craig E., Flanagan, Tim A. San Francisco, CA: John Wiley & Sons, Inc. , 2008. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
REF AA 75 RUN 2008
With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and…
Title
Building conflict competent teams
Author
Runde, Craig E.
Flanagan, Tim A.
Place
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Year Published
2008
Physical Description
Hardcover: 238 p.
Topics
Conflict Resolution
Leadership/Coaching
Abstract
With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team.
ISBN
978-0-470-18947-4
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Audience
Professional
Call Number
REF AA 75 RUN 2008
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
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Getting to yes: Negotiating agreement without giving in

https://libraries.phsa.ca/permalink/catalog111382
Fisher, Roger, Ury, William, Patton, Bruce (ed.). New York, NY: Penguin Group , 1991. Second Edition. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 FIS 1991
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…
Title
Getting to yes: Negotiating agreement without giving in
Author
Fisher, Roger
Ury, William
Patton, Bruce (ed.)
Edition
Second Edition
Place
New York, NY
Publisher
Penguin Group
Year Published
1991
Physical Description
Softcover: 200 p.
Topics
Conflict Resolution
Abstract
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you how to separate people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to dirty tricks.
ISBN
9780140157352
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 FIS 1991
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
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