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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://libraries.phsa.ca/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed. (Book) — 5 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 RUN 2013
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Title
Becoming a conflict competent leader : How you and your organization can manage conflict effectively
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Year Published
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Topics
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 RUN 2013
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF On Loan, due March 13, 2018
Copy 5 BC Children's and Women's Study & Learning Commons REF On Loan, due March 13, 2018
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Building conflict competent teams

https://libraries.phsa.ca/permalink/catalog111308
Runde, Craig E., Flanagan, Tim A. San Francisco, CA: John Wiley & Sons, Inc. , 2008. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
REF AA 75 RUN 2008
With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and…
Title
Building conflict competent teams
Author
Runde, Craig E.
Flanagan, Tim A.
Place
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Year Published
2008
Physical Description
Hardcover: 238 p.
Topics
Conflict Resolution
Leadership/Coaching
Abstract
With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team.
ISBN
978-0-470-18947-4
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Audience
Professional
Call Number
REF AA 75 RUN 2008
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
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Conflict resolution problem-solving cards

https://libraries.phsa.ca/permalink/catalog106123
Regan, Dana, Balducci, Ralph. Sacaucus, NJ: Childswork/Childsplay, LLC , 1998. (Kit) — 2 copies, 2 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
CF 390 REG 1998
The 24 cards were developed with the primary intent of helping children find better ways to resolve both verbal and physical conflicts.
Title
Conflict resolution problem-solving cards
Author
Regan, Dana
Balducci, Ralph
Place
Sacaucus, NJ
Publisher
Childswork/Childsplay, LLC
Year Published
1998
Physical Description
24 cards + manual
Topics
Conflict Resolution
Child Behaviour
Abstract
The 24 cards were developed with the primary intent of helping children find better ways to resolve both verbal and physical conflicts.
Notes
Audience: counselling professionals and educators.
Language
English
Material Type
Kit
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Audience
Patient or Public
Call Number
CF 390 REG 1998
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre Redevelopment Available
Copy 2 BC Children's and Women's Sunny Hill Education Resource Centre Redevelopment Available
Daywalt, Drew, Jeffers, Oliver (Illustrator). New York, NY: Philomel Books , 2013. (Book) — 2 copies, 2 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
JUNIOR CF 390 DAY 2013
Poor Duncan just wants to color. But when he opens his box of crayons, he finds only letters, all saying the same thing: His crayons have had enough! They quit! Beige Crayon is tired of playing second fiddle to Brown Crayon. Black wants to be used for more than just outlining. Blue needs a break fr…
Title
The day the crayons quit
Author
Daywalt, Drew
Jeffers, Oliver (Illustrator)
Place
New York, NY
Publisher
Philomel Books
Year Published
2013
Topics
Picture Books
Conflict Resolution
Abstract
Poor Duncan just wants to color. But when he opens his box of crayons, he finds only letters, all saying the same thing: His crayons have had enough! They quit! Beige Crayon is tired of playing second fiddle to Brown Crayon. Black wants to be used for more than just outlining. Blue needs a break from coloring all those bodies of water. And Orange and Yellow are no longer speaking - each believes he is the true color of the sun. What can Duncan possibly do to appease all of the crayons and get them back to doing what they do best?
ISBN
9780399255373
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Audience
Patient or Public
Call Number
JUNIOR CF 390 DAY 2013
Copy 1 BC Children's and Women's Family Support & Resource Centre Available
Copy 2 BC Children's and Women's Family Support & Resource Centre Available
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Don't be so bossy: Student workshop

https://libraries.phsa.ca/permalink/catalog108597
Green, Susan Eikov (Executive Producer). Pleasantville, NY: Sunburst Visual Media , 2002. (Kit) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
BE 965 GRE 2002
Even young children can learn basic assertiveness skills so they can stand up for themselves and not be overpowered by more aggressive friends. Show bossy children, who are often on their way to becoming bullies, the impact their behavior has on others.
Title
Don't be so bossy: Student workshop
Author
Green, Susan Eikov (Executive Producer)
Corporate Author
Sunburst Visual Media
Place
Pleasantville, NY
Publisher
Sunburst Visual Media
Year Published
2002
Physical Description
Components: DVD, teacher's guide with 15 student worksheets
Topics
Bullying
Conflict Resolution
Friendship
Children's Emotions
Abstract
Even young children can learn basic assertiveness skills so they can stand up for themselves and not be overpowered by more aggressive friends. Show bossy children, who are often on their way to becoming bullies, the impact their behavior has on others.
Notes
Grade level: K-2
ISBN
0780538773
Language
English
Material Type
Kit
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Audience
Patient or Public
Call Number
BE 965 GRE 2002
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre Redevelopment Available
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Getting to yes: Negotiating agreement without giving in

https://libraries.phsa.ca/permalink/catalog111382
Fisher, Roger, Ury, William, Patton, Bruce (ed.). New York, NY: Penguin Group , 1991. Second Edition. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 FIS 1991
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…
Title
Getting to yes: Negotiating agreement without giving in
Author
Fisher, Roger
Ury, William
Patton, Bruce (ed.)
Edition
Second Edition
Place
New York, NY
Publisher
Penguin Group
Year Published
1991
Physical Description
Softcover: 200 p.
Topics
Conflict Resolution
Abstract
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you how to separate people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to dirty tricks.
ISBN
9780140157352
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 FIS 1991
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
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The kids' guide to working out conflicts: How to keep cool, stay safe, and get along

https://libraries.phsa.ca/permalink/catalog108403
Drew, Naomi. Minneapolis, MN: Free Spirit Publishing , 2004. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
YOUTH CF 390 DRE 2004
Describes common forms of conflict, the reasons behind conflicts, and various positive ways to deal with and defuse tough situations at school, at home, and in the community without getting physical.
Title
The kids' guide to working out conflicts: How to keep cool, stay safe, and get along
Author
Drew, Naomi
Place
Minneapolis, MN
Publisher
Free Spirit Publishing
Year Published
2004
Physical Description
Paperback; 146 p.
Topics
Conflict Resolution
Relationship Conflict
Young Adults-Self-Help
Abstract
Describes common forms of conflict, the reasons behind conflicts, and various positive ways to deal with and defuse tough situations at school, at home, and in the community without getting physical.
ISBN
157542150X
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Audience
Patient or Public
Call Number
YOUTH CF 390 DRE 2004
Copy 1 BC Children's and Women's Family Support & Resource Centre Available
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Put yourself in someone's else's shoes: Building character

https://libraries.phsa.ca/permalink/catalog108592
Green, Susan Eikov (Executive Producer). Pleasantville, NY: Sunburst Visual Media , 2001. (Kit) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Call Number
CF 200 GRE 2001
Help students understand the importance of "putting themselves in someone else's shoes." Empathetic kids get along better with peers and adults, see things from differing points of view, bring sensitivity to their interactions with others, and can more readily resolve conflicts.
Title
Put yourself in someone's else's shoes: Building character
Author
Green, Susan Eikov (Executive Producer)
Corporate Author
Sunburst Visual Media
Place
Pleasantville, NY
Publisher
Sunburst Visual Media
Year Published
2001
Physical Description
Components: DVD, teacher's guide with 14 student worksheets in 3-ring binder, poster, game.
Topics
Self-Concept (includes self-esteem)
Conflict Resolution
Children's Emotions
Abstract
Help students understand the importance of "putting themselves in someone else's shoes." Empathetic kids get along better with peers and adults, see things from differing points of view, bring sensitivity to their interactions with others, and can more readily resolve conflicts.
Notes
Grade level: 3-5
Language
English
Material Type
Kit
Agency
BC Children's and Women's
Location
Sunny Hill Education Resource Centre
Audience
Patient or Public
Call Number
CF 200 GRE 2001
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre Available
Daywalt, Drew. Paris, France: Kaleidoscope , 2014. (Book) — 1 copy, 1 available
Audience
Patient or Public
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Call Number
JUNIOR CF 390 DAY 2014
Un petit garçon reçoit plein de lettres de réclamation de ses crayons de couleurs. Par exemple le rouge : pourquoi est-il toujours préposé aux camions de pompiers ? La solution pour les calmer ? Tous les mélanger pour faire un beau dessin !
Title
Rébellion chez les crayons
Alternate Title
[Rebellion chez les crayons]
Author
Daywalt, Drew
Place
Paris, France
Publisher
Kaleidoscope
Year Published
2014
Physical Description
Paperback, [38 p.], ill.
Topics
Picture Books
Conflict Resolution
Abstract
Un petit garçon reçoit plein de lettres de réclamation de ses crayons de couleurs. Par exemple le rouge : pourquoi est-il toujours préposé aux camions de pompiers ? La solution pour les calmer ? Tous les mélanger pour faire un beau dessin !
ISBN
9782877678087
Language
French
Material Type
Book
Agency
BC Children's and Women's
Location
Family Support & Resource Centre
Audience
Patient or Public
Call Number
JUNIOR CF 390 DAY 2014
copy 1 BC Children's and Women's Family Support & Resource Centre Available
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9 records – page 1 of 1.