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Best practices in change management

https://libraries.phsa.ca/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 BES 2014
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Title
Best practices in change management
Subtitle
822 participants share lessons and best practices in change management
Edition
2014 ed.
Place
Loveland, Colorado
Publisher
Prosci Inc
Year Published
2014
Physical Description
Softcover: 258 p.
Topics
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 BES 2014
Copy 2 BC Children's and Women's Sunny Hill Education Resource Centre In process Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Prosci change management guide: Becoming a great change leader

https://libraries.phsa.ca/permalink/catalog112962
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 PRO 2014
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Title
Prosci change management guide: Becoming a great change leader
Corporate Author
Prosci
Place
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Year Published
2014
Physical Description
Binder: [139 p.]
1 USB drive
Topics
Change Management
Abstract
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 PRO 2014
Copy 2 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

A manager's guide to becoming a great change leader

https://libraries.phsa.ca/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 AMA 2014
Title
A manager's guide to becoming a great change leader
Subtitle
Prosci change management coaching program
Place
Loveland, Colorado
Publisher
Prosci Inc
Year Published
2014
Physical Description
Paperback: 114 p.
Topics
Change Management
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 AMA 2014
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

A pictorial review of the Prosci change management certification program

https://libraries.phsa.ca/permalink/catalog113867
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 API 2014
Title
A pictorial review of the Prosci change management certification program
Corporate Author
Prosci
Place
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Year Published
2014
Physical Description
Booklet, 59 p.
Topics
Change Management
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 API 2014
Copy 1 BC Children's and Women's Study & Learning Commons REF Available

Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://libraries.phsa.ca/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 HIA 2013
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Title
Employee's survival guide to change: The complete guide to surviving and thriving during organizational change
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place
Loveland, Colorado
Publisher
Prosci Inc
Year Published
2013
Physical Description
Softcover: 84 p.
Topics
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 HIA 2013
Copy 2 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Change management: The people side of change

https://libraries.phsa.ca/permalink/catalog112960
Hiatt, Jeffrey M., Creasey, Timothy J. Loveland, Colorado: Prosci Inc , 2012. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 CRE 2013
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
Title
Change management: The people side of change
Author
Hiatt, Jeffrey M.
Creasey, Timothy J.
Place
Loveland, Colorado
Publisher
Prosci Inc
Year Published
2012
Physical Description
Softcover: 148 p.
Topics
Change Management
Abstract
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
ISBN
9781930885615
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 CRE 2013
Copy 2 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
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The change handbook: The definitive resource on today's best methods for engaging whole systems

https://libraries.phsa.ca/permalink/catalog112620
Holman, Peggy, Devane, Tom, Cady, Steven. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2007. 2nd ed, revised and expanded. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 HOL 2007
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
Title
The change handbook: The definitive resource on today's best methods for engaging whole systems
Author
Holman, Peggy
Devane, Tom
Cady, Steven
Edition
2nd ed, revised and expanded.
Place
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Year Published
2007
Physical Description
Softcover: 706 p.
Topics
Change Management
Abstract
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.
ISBN
1576753794
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 HOL 2007
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
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Patients come second: Leading change by changing the way you lead

https://libraries.phsa.ca/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013. (Book) — 4 copies, 4 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JB 200 SPI 2013
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Title
Patients come second: Leading change by changing the way you lead
Author
Spiegelman, Paul
Berrett, Britt
Place
New York, NY
Publisher
An Inc. Original
Year Published
2013
Physical Description
Hardcover, 208 p.
Topics
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF JB 200 SPI 2013
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ADKAR: A model for change in business, government and our community

https://libraries.phsa.ca/permalink/catalog112880
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Learning Center Publications , 2006. (Book) — 26 copies, 24 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 HIA 2006
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
Title
ADKAR: A model for change in business, government and our community
Subtitle
How to implement successful change in our personal lives and professional careers
Author
Hiatt, Jeffrey M.
Place
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Year Published
2006
Physical Description
Softcover: 144 p.
Topics
Change Management
Abstract
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Notes
A= Awareness
D= Desire
K= Knowledge
A= Ability
R= Reinforcement
ISBN
9781930885509
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 HIA 2006
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Switch: How to change things when change is hard

https://libraries.phsa.ca/permalink/catalog111413
Heath, Chip, Heath, Dan. Toronto, ON: Random House Canada , 2010. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 HEA 2010
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Title
Switch: How to change things when change is hard
Author
Heath, Chip
Heath, Dan
Place
Toronto, ON
Publisher
Random House Canada
Year Published
2010
Physical Description
Hardcover: 305 p.
Topics
Leadership/Coaching
Change Management
Abstract
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
ISBN
978-0307357274
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 HEA 2010
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
Copy 2 BC Children's and Women's Study & Learning Commons Available
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The handbook of quality and service improvement tools

https://libraries.phsa.ca/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JB 100 NHS 2010
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Title
The handbook of quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Year Published
2010
Physical Description
Softcover: 318 p.
Topics
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF JB 100 NHS 2010
Copy 1 BC Children's and Women's Study & Learning Commons Available
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Good to great and the social sectors

https://libraries.phsa.ca/permalink/catalog113846
Collins, Jim. New York, NY: HarperCollins , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 COL 2005
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
Title
Good to great and the social sectors
Subtitle
A monograph to accompany good to great
Author
Collins, Jim
Place
New York, NY
Publisher
HarperCollins
Year Published
2005
Physical Description
Softcover: 36 p.
Topics
Change Management
Abstract
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-great principles can help social sector organizations make the leap to greatness.
ISBN
9780977326402
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 COL 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Collins, Jim. New York, NY: HarperCollins , 2001. (Book) — 47 copies, 47 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 COL 2001
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Title
Good to great
Author
Collins, Jim
Place
New York, NY
Publisher
HarperCollins
Year Published
2001
Physical Description
Hardcover: 300 p.
Topics
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 COL 2001
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The new rational manager: An updated edition for a new world

https://libraries.phsa.ca/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 KEP 1997
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Title
The new rational manager: An updated edition for a new world
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Year Published
1997
Physical Description
Softcover: 242 p.
Topics
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 KEP 1997
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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How the way we talk can change the way we work: Seven languages for transformation

https://libraries.phsa.ca/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 KEG 2001
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Title
How the way we talk can change the way we work: Seven languages for transformation
Author
Kegan, Robert
Lahey, Lisa Laskow
Place
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Year Published
2001
Physical Description
Softcover: 231 p.
Topics
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 KEG 2001
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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In search of excellence: Lessons from America's best-run companies

https://libraries.phsa.ca/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 PET 1982
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Title
In search of excellence: Lessons from America's best-run companies
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place
New York, NY
Publisher
Warner Books
Year Published
1982
Physical Description
Softcover: 349 p.
Topics
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 PET 1982
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Prosci ADKAR Worksheet: Business change assessment

https://libraries.phsa.ca/permalink/catalog112930
Prosci Inc. [Loveland, CO]: [Prosci Learning Centre Publications] (Other) — 15 copies, 15 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 HIA 0000
A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
Title
Prosci ADKAR Worksheet: Business change assessment
Corporate Author
Prosci Inc.
Place
[Loveland, CO]
Publisher
[Prosci Learning Centre Publications]
Physical Description
Laminated Worksheet
Topics
Change Management
Abstract
A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
Language
English
Material Type
Other
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 HIA 0000
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17 records – page 1 of 1.