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Patients come second: Leading change by changing the way you lead

https://libraries.phsa.ca/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013. (Book) — 4 copies, 4 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JB 200 SPI 2013
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Title
Patients come second: Leading change by changing the way you lead
Author
Spiegelman, Paul
Berrett, Britt
Place
New York, NY
Publisher
An Inc. Original
Year Published
2013
Physical Description
Hardcover, 208 p.
Topics
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF JB 200 SPI 2013
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF Available
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Good to great and the social sectors

https://libraries.phsa.ca/permalink/catalog113846
Collins, Jim. New York, NY: HarperCollins , 2005. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 COL 2005
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
Title
Good to great and the social sectors
Subtitle
A monograph to accompany good to great
Author
Collins, Jim
Place
New York, NY
Publisher
HarperCollins
Year Published
2005
Physical Description
Softcover: 36 p.
Topics
Change Management
Abstract
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-great principles can help social sector organizations make the leap to greatness.
ISBN
9780977326402
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 COL 2005
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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Collins, Jim. New York, NY: HarperCollins , 2001. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 130 COL 2001
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Title
Good to great
Author
Collins, Jim
Place
New York, NY
Publisher
HarperCollins
Year Published
2001
Physical Description
Hardcover: 300 p.
Topics
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 130 COL 2001
Copy 5 BC Children's and Women's Study & Learning Commons REF Available
Copy 2 BC Children's and Women's Study & Learning Commons REF Available
Copy 4 BC Children's and Women's Study & Learning Commons REF Available
Copy 3 BC Children's and Women's Study & Learning Commons REF Available
Copy 1 BC Children's and Women's Study & Learning Commons REF Available
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