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Switch: How to change things when change is hard

https://libraries.phsa.ca/permalink/catalog111413
Heath, Chip, Heath, Dan. Toronto, ON: Random House Canada , 2010. (Book) — 2 copies, 2 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 75 HEA 2010
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Title
Switch: How to change things when change is hard
Author
Heath, Chip
Heath, Dan
Place
Toronto, ON
Publisher
Random House Canada
Year Published
2010
Physical Description
Hardcover: 305 p.
Topics
Leadership/Coaching
Change Management
Abstract
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
ISBN
978-0307357274
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 75 HEA 2010
Copy 1 BC Children's and Women's Sunny Hill Education Resource Centre REF Available
Copy 2 BC Children's and Women's Study & Learning Commons Available
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The handbook of quality and service improvement tools

https://libraries.phsa.ca/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JB 100 NHS 2010
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Title
The handbook of quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Year Published
2010
Physical Description
Softcover: 318 p.
Topics
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF JB 100 NHS 2010
Copy 1 BC Children's and Women's Study & Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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