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The handbook of quality and service improvement tools

https://libraries.phsa.ca/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010. (Book) — 3 copies, 3 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF JB 100 NHS 2010
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Title
The handbook of quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Year Published
2010
Physical Description
Softcover: 318 p.
Topics
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF JB 100 NHS 2010
Copy 1 BC Children's and Women's Study & Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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