NHS Institute for Innovation and Improvement.
NHS Institute for Innovation and Improvement
3 copies, 3 available
BC Children's and Women's
Study & Learning Commons
- Call Number
REF JB 100 NHS 2010
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools