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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://libraries.phsa.ca/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012. (Book) — 21 copies, 21 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOR 2012
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Title
Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2012
Physical Description
Hardcover: 161 pages
Topics
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 120 WOR 2012
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Leading the lean healthcare journey: Driving culture change to increase value

https://libraries.phsa.ca/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011. (Book) — 31 copies, 29 available
Audience
Professional
Featured
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WEL 2011
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Title
Leading the lean healthcare journey: Driving culture change to increase value
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2011
Physical Description
Paperback: 279 p.
Topics
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Featured
Call Number
REF AA 120 WEL 2011
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Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience

https://libraries.phsa.ca/permalink/catalog112908
Kenney, Charles. New York, NY: Taylor & Francis Group , 2011. (Book) — 29 copies, 28 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 KEN 2011
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
Title
Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience
Author
Kenney, Charles
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2011
Physical Description
Hardcover: 222 p.
Topics
Lean Leader Development
Abstract
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The Quality Leader by adopting the Toyota Production System as its management method
ISBN
9781563273759
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 KEN 2011
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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011. (Book) — 5 copies, 5 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 WOM 2011
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Title
Gemba walks
Author
Womack, Jim
Place
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Year Published
2011
Physical Description
Paperback: 348 p.
Topics
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 WOM 2011
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Stories from my sensei: Two decades of lessons learned implementing toyota-style systems

https://libraries.phsa.ca/permalink/catalog112916
Hoeft, Steve. New York, NY: Taylor & Francis Group , 2010. (Book) — 1 copy, 1 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 HOE 2010
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
Title
Stories from my sensei: Two decades of lessons learned implementing toyota-style systems
Author
Hoeft, Steve
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2010
Physical Description
Hardcover: 160 p.
Topics
Lean Leader Development
Abstract
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
ISBN
9781439816547
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 HOE 2010
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Creating a lean culture: Tools to sustain lean conversions

https://libraries.phsa.ca/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd. (Book) — 4 copies, 4 available
Audience
Professional
Agency
BC Children's and Women's
Location
Study & Learning Commons
Call Number
REF AA 120 MAN 2010
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Title
Creating a lean culture: Tools to sustain lean conversions
Author
Mann, David
Edition
2nd
Place
New York, NY
Publisher
Taylor & Francis Group
Year Published
2010
Physical Description
Softcover: 296 p.
Topics
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Agency
BC Children's and Women's
Location
Study & Learning Commons
Audience
Professional
Call Number
REF AA 120 MAN 2010
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6 records – page 1 of 1.